รีวิวและความประทับใจจากผู้เข้าพักที่ Sapporo Grand Hotel

Is this a Business Hotel???

The reception was the worst. At 2:50 PM, there were no staff at the entrance! Even after parking the car at the main entrance, no one came out! I had to get out of the car and call out to a bell staff in the lobby before they finally responded. Is this really the standard of this hotel? If so, they should set their Accommodation Fee to match that of a Business Hotel! I never want to visit this hotel again! Wasn't this supposed to be a long-established hotel in Sapporo? I feel like asking for a refund for the difference compared to a Business Hotel.