- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คันโตตอนใต้ (โตเกียวนอกจาก)
- จิบะ
- โตเกียวดิสนีย์รีสอร์ท · ไมฮามะ
- Hilton Tokyo Bay
- Hilton Tokyo Bay รีวิว
- Star Magicรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Tokyo Bay
- ห้องพักและสิ่งอำนวยความสะดวก4.20
- สิ่งอำนวยความสะดวก4.33
- การบริการลูกค้า4.39
- อาหาร4.12
- น้ำพุร้อน・อ่างอาบน้ำ3.74
- ความพึงพอใจ4.13
It was a disappointing stay that did not feel like a luxury hotel.
Thank you for staying with us. It was disappointing that the requests made at the time of reservation were not fulfilled. Additionally, when we filled the bathtub, several black particles floated, and my child felt uncomfortable and couldn't enter, so I think it should be checked. The room felt a bit old, and considering the price, this was also disappointing. This is not the hotel's fault, but it was terrible with school trip students or high school students being crowded, noisy, and having poor manners, resulting in long lines at the shop, which scared my child from approaching. I thought I could relax at a luxury hotel, but it was noisy until midnight, which was difficult. Next time, I would like to stay on a day without school trip groups.
- ห้องพักและสิ่งอำนวยความสะดวก1
- สิ่งอำนวยความสะดวก1
- การบริการลูกค้า3
- อาหาร-
- น้ำพุร้อน・อ่างอาบน้ำ1
- ความพึงพอใจ1
- 12/12/2024~
- 3 คน 1 ห้อง
- - Happy Magic Room 40 sqm Non-Smoking [Recommended for Families]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Star Magic, Thank you very much for choosing Hilton Tokyo Bay. We sincerely apologize that your stay was not satisfactory. We are truly sorry for the inconvenience caused by the insufficient cleaning of your Room. We are committed to investigating the cause and making improvements to prevent this from happening in the future. We also apologize for the discomfort caused by the noise from other guests. We are dedicated to ensuring a comfortable stay for all our guests. Thank you very much for your valuable feedback. We look forward to welcoming you again.