- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คินกิ (นอกเหนือจากโอซาก้า)
- เฮียวโงะ
- ซันโนมิยะ · โมโตมาจิ · พอร์ทไอแลนด์
- Hotel Okura Kobe
- Hotel Okura Kobe รีวิว
- ホテル大好きKTรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Okura Kobe
- ห้องพักและสิ่งอำนวยความสะดวก4.40
- สิ่งอำนวยความสะดวก4.47
- การบริการลูกค้า4.60
- อาหาร4.51
- น้ำพุร้อน・อ่างอาบน้ำ4.15
- ความพึงพอใจ4.46
It was a bit disappointing.
This is a Hotel I really love. I was excited to learn there is a manga Room and had been looking forward to it when I got the chance. I planned to relax and read during a two-night Multiple Night Stay, but as soon as I entered the Room, I was taken aback by an indescribable odor. It didn’t seem like the smell of books. It wasn’t like a library smell either. For now, I used the deodorizing spray in the Room on the carpet, sofa, and curtains. I also ran the deodorizer installed in the Room on turbo mode all day. I have stayed in various Rooms at this Hotel more than 10 times, but this was the first time an odor bothered me this much. Because I couldn’t open the window and couldn’t leave the door open either, it was difficult to ventilate. It may be difficult, but I think it would be better to open the windows and air out vacant Rooms when possible, and if you do so already (as I’m sure you do), for as long as possible. Other than that, both the breakfast buffet and room service were very satisfying, and of course so was your hospitality. I apologize if this comes across as unpleasant. I simply felt that if only the odor were improved, I would like to stay again. Thank you again.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ3
- 6/5/2026~
- 1 คน 1 ห้อง
- [Non-Smoking] MANGA ROOM Deluxe Double (27th Floor)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hotel Okura Kobe.\nWe sincerely apologize for the inconvenience caused by an odor in your Room during your stay. Although this Room is meant to be a place where you can relax and enjoy your time reading manga, we regret that it made you feel uncomfortable.\nWe will share this with our housekeeping team and thoroughly reinforce ventilation and deodorizing measures.\nIf you have the opportunity to stay with us again, please feel free to let our Hotel staff know of any concerns.\nWe look forward to welcoming you again.

