รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Okura Kobe

First Trip to Kobe

I stayed with my daughter at the accommodation. After making the reservation, I learned about the availability of separate pajamas and inquired via email about them and a hair iron. I received a prompt reply stating that they would be prepared in our room. From the moment we entered the entrance, it was easy to approach the staff as they made eye contact with us. When we arrived early and asked to leave our luggage, they handled it smoothly without any wait. The shuttle bus had frequent services, so we used it multiple times to get to Sannomiya, which was very helpful during hot weather. Breakfast was delicious with enjoyable fruits and sweets, as well as fresh vegetables from Awaji Island. On our second day, a staff member who assisted us on the first day remembered us and greeted us warmly with "Hello" and "Good morning!" It felt very friendly and left an unforgettable memory of our trip. Despite being in a different venue on each day and meeting many guests daily, their attention impressed me greatly. They also casually spoke to us when leaving the venue (the food rating is 4 because although the first day's venue faced a garden view, unfortunately, we were seated inside). The view of Kobe Port from our room was stunning both in the morning and at night; enjoying this changing scenery added to our sense of relaxation during travel. Throughout various areas within the hotel, interactions with staff felt perfectly balanced—providing reassurance during our stay away from home. Thanks to this experience, we had an enjoyable trip!