รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Okura Kobe

I was deeply moved.

I made a same-day Reservation on the last day of the Obon holiday and visited unexpectedly. Despite what must have been a tiring period, the front desk and bell staff greeted me with wonderful smiles, providing just the right amount of explanation and maintaining an ideal level of interaction. I visit the bar every year, and once again, the staff there were attentive yet unobtrusive—truly exceptional. They served an outstanding drink as always. For breakfast, I was guided to an alternative venue since the 3rd-floor buffet was fully booked, but even this guidance was handled with care. I look forward to enjoying their wine-poached plums every year at breakfast, and they were delicious again this time. On the other hand, I tried their special fruit tea for the first time—it might be generally considered tasty? But it wasn’t to my personal liking. I also found it disappointing that their tomato juice now contains salt. The high-floor rooms have renovated bathrooms that are somewhat easier to use; however, I found the closet doors slightly inconvenient. Every staff member I interacted with during this stay was truly courteous and smiling throughout my visit—it made me feel genuinely happy during my stay here. Thank you very much!