รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Okura Kobe

I feel like there is somehow an atmosphere of the old Okura.

We stayed with 11 people, and we could see fireworks from the room, which was an impressive night view. The room was almost at the same height as the Port Tower, so the satisfaction with the guest room was high considering the price. However, when it comes to tea or breakfast for 11 people, it is often difficult to arrange seating, and there were differences in opinions among the staff about whether it could be done or not. Some staff were aware of the 11 people, while others were not, which might be due to differences between full-time employees, temporary staff, and part-timers. However, some full-time employees didn't even give a nod of acknowledgment, which makes one wonder if that's typical of Okura. We weren't exactly walk-in guests, but there wasn't a very friendly atmosphere, which might be typical of Okura. The rebuilt building in Tokyo was quite disappointing, but in Kobe, the atmosphere remained somewhat intact, which was a relief. The French toast at breakfast was not the complete version, but it was delicious. Maintaining a certain standard while being swept by the wave of labor-saving is very difficult for a hotel, but there was a sense of inconsistency. There were both pump-type and individually packaged shampoos in the bathroom (wasteful), and at checkout, they said if there were no additional charges, just hand the key to the staff, but then they told us to go to the front desk for checkout. They asked for the room number and if there were any additional charges. Even if they can't achieve the level of labor-saving like APA, there was an inconsistent feeling about the amenities and the checkout process. It's a difficult issue. Also, I don't understand using connecting rooms for triple settings. It might have been fully booked, but it seems unnecessary to connect rooms for three people. The room set as a triple didn't seem particularly spacious. However, the quality of the extra bed was good. Lastly, I don't think Okura needs to be particular about the refrigerator anymore. There is no convenience store in the building, and I understand the reluctance to place vending machines, but the tasks of setting up the refrigerator and collecting charges are too analog and unnecessary. If the desired brand or product is not available, many people won't buy it, and if they realize that, they'll walk to a convenience store, so why expect sales from the refrigerator now? The cleanliness was good, and it was pleasant.