- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คันโตตอนใต้ (โตเกียวนอกจาก)
- คานางาวะ (นอกเหนือจากฮาโกเน่)
- โยโกฮามา · มินาโตะมิไร
- Yokohama Grand Intercontinental Hotel
- Yokohama Grand Intercontinental Hotel รีวิว
- ガルガリรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Yokohama Grand Intercontinental Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.28
- สิ่งอำนวยความสะดวก4.19
- การบริการลูกค้า4.28
- อาหาร4.35
- น้ำพุร้อน・อ่างอาบน้ำ3.98
- ความพึงพอใจ4.23
The fireworks were clearly visible from the Premium Harbor View room.
I stayed here to enjoy the Yokohama Night Flowers (only about 5 minutes) from my Room. From a cool Room on the 20th floor, I was able to watch them straight ahead. When I opened the upper part of the window, I could also hear the fireworks, which made it feel very immersive. I arrived about 30 minutes earlier than planned, but I was able to check in right away. It was a hot and humid day, so it really helped to be able to go into a cool Room with air conditioning. The MIKIMOTO ladies’ amenities were nice. I reserved a Premium Harbor View Room, but unlike the photos on IKYU, there was no bed runner or cushions by the pillows, and it felt more like a Business Hotel-style Room. Also, perhaps because of the building’s age, the chairs in the first-floor lobby and the bathroom fixtures in my Room looked noticeably dated, and I was concerned about how stiff/rough the bath towels felt. At check-out, I asked about breakfast room service, but before receiving an answer I felt rushed by a trainee who told me to pay first (there was also an employee supervising them, but they only watched), which made me uncomfortable. On August 13, however, I did receive an apology letter.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก2
- การบริการลูกค้า2
- อาหาร2
- น้ำพุร้อน・อ่างอาบน้ำ2
- ความพึงพอใจ2
- 9/8/2026~
- 2 คน 1 ห้อง
- Premium Harbor View Twin Room (Non-Smoking)
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at the Yokohama Grand InterContinental Hotel the other day. We were delighted to hear that you enjoyed the fireworks from your high-floor Room. We are also pleased to know that you were satisfied with our amenities. However, we sincerely regret that the Room furnishings did not meet your expectations. We also apologize for any inconvenience caused by the texture of the towels and our in-house Facilities. To ensure a more comfortable stay, we will continue striving to improve quality, including thorough maintenance of our Facilities. In addition, we sincerely apologize for any unpleasant experience regarding our staff’s response at checkout. We take your comments very seriously and will reinforce staff training so that we can respond with greater care and consideration for our guests’ feelings. We will continue working to improve our services so that all guests can truly relax and enjoy their time at our Hotel. All of us look forward to welcoming you again. Accommodation Manager Yokohama Grand InterContinental Hotel

