- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คันโตตอนใต้ (โตเกียวนอกจาก)
- คานางาวะ (นอกเหนือจากฮาโกเน่)
- โยโกฮามา · มินาโตะมิไร
- Yokohama Grand Intercontinental Hotel
- Yokohama Grand Intercontinental Hotel รีวิว
- たまたま一休รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Yokohama Grand Intercontinental Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.29
- สิ่งอำนวยความสะดวก4.20
- การบริการลูกค้า4.28
- อาหาร4.35
- น้ำพุร้อน・อ่างอาบน้ำ4.00
- ความพึงพอใจ4.25
Good
The Room was on the 27th floor. We chose a city-view Room. The view was amazing, and bringing in an outside balloon decorator for a surprise for my girlfriend made her really happy. I’m glad we chose the Yokohama Continental Hotel. There are restaurants and Room service, so you won’t have any trouble with meals. Everything was clean, the shower and bath had plenty of hot water, and I had no issues using the shampoo and other amenities. What was inconvenient: When coming from the parking lot, it wasn’t clear where the front desk was. At check-in, we ended up waiting while holding a lot of luggage. It seems there is a service to carry luggage to the Room, but around 4:00 PM it would take about 20 minutes, so we gave up. The number to call the front desk from inside the Room was hard to find. Drinks in the in-room refrigerator are not free. Even if there were complimentary items, it was hard to tell which were which. The hair dryer wasn’t very powerful. As for the lounge snacks, compared with other Hotels I’ve stayed at and past Reviews, they felt a bit lacking. However, it wasn’t crowded and we could use it calmly. If you don’t expect too much service-wise, it’s an excellent Hotel with a great location.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า4
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 12/4/2026~
- 2 คน 1 ห้อง
- 1 King Club Premium City View (Non-Smoking)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at the Yokohama Grand InterContinental Hotel on your recent visit. We are delighted to hear that you were satisfied with the view and the cleanliness of your Room. We are also relieved to know that your companion enjoyed the surprise, and that our team was able to assist, even in a small way. On the other hand, we sincerely apologize that we did not provide adequate guidance from the parking area to the front desk upon your arrival, and that you had to wait until check-in while carrying your luggage. We deeply regret any inconvenience caused in various aspects, including in-Room signage and the usability of the hair dryer. We also take your valuable feedback regarding the lounge light snacks seriously and will use it as a reference for future service improvements. When you visit us again, we will continue striving as a team to meet your expectations not only in terms of location but also in service. We look forward to welcoming you again. Accommodation Manager Yokohama Grand InterContinental Hotel