รีวิวและความประทับใจจากผู้เข้าพักที่ Yokohama Grand Intercontinental Hotel

(จังหวัดคานากาว่า/โยโกฮามะ・มินาโตะมิไร) [ทั้งหมด 594 ห้อง]
คะแนนรวม
4.22
ดี (217)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.29
  • สิ่งอำนวยความสะดวก
    4.20
  • การบริการลูกค้า
    4.28
  • อาหาร
    4.35
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.00
  • ความพึงพอใจ
    4.25
4.00
ワンコちゃん

We stayed in a Japan...

We stayed in a Japanese-style suite with two single beds with four women and one infant. We chose a Japanese-style Room because our baby is not yet able to walk well, and because we could sleep on futons rather than in beds. Since it was a Japanese-style Room, the Hotel provided traditional sweets, Japanese tea, and dashi broth to drink for the first time. It was a little disappointing that there were no coffee or black tea packets. Also, perhaps due to SDGs initiatives, there was only one women’s facial care amenity set (cleansing oil, soap, toner, etc.), which was somewhat unsatisfactory. I assumed amenities would be provided at any Hotel and didn’t bring my own, so I realized I should make sure to bring them next time. As an IKYU site Diamond member, checkout was at 12:00 p.m., so we were able to take it easy in the morning.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4
  • 7/4/2026~
  • 5 คน 1 ห้อง
  • Japanese-Style Suite with Two Single Beds (Non-Smoking)
  • ไม่มีอาหาร

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at the Yokohama Grand InterContinental Hotel. We were delighted to hear that you were able to relax and enjoy your stay in a Japanese-style Room. However, we sincerely apologize that coffee and tea were not provided in your Room, and that there were not enough skincare amenity sets. Regarding the women’s skincare set, we will ensure that the appropriate number is prepared in the Room according to the number of guests. Please accept our deepest apologies for not meeting your expectations during this stay. We will continue striving to provide attentive hospitality tailored to each guest and a comfortable Hotel experience. All of our staff look forward to welcoming you again. Accommodation Manager Yokohama Grand InterContinental Hotel

ดูรีวิวทั้งหมดของYokohama Grand Intercontinental Hotel