รีวิวและความประทับใจจากผู้เข้าพักที่ Yokohama Grand Intercontinental Hotel

It was a more pleasant stay than last year.

Following last year, I stayed at the property again this year for the end of the year. ① Since I had luggage, I asked if they could hold it for me. They kindly allowed me to go to my room much earlier than expected, saying "The room cleaning is finished, so please feel free to go ahead." Last year, there was a long line at check-in and I was tired from the long journey, so being able to rest early made me really happy. ② The room size was the same as last year's with a harbor view reservation. However, this time it was on a higher floor and had a larger bathroom. Last year’s room had a bathtub parallel to the toilet which meant bathing while looking at it; however, this time I could enjoy bathing leisurely. ③ The breakfast menu remained unchanged from last year and was also the same every day. Prices have increased due to inflation but all staff members were briskly working with pleasant attitudes. Although we knew that 8 AM would be crowded, we still ended up waiting. ④ The building is old so there are cracks and stains visible. Linen change during multiple night stays seemed not done even after 2 PM; when I approached a housekeeper on our floor who happened to be foreigner (gaikokujin), they responded very pleasantly despite being busy with many guests staying over New Year’s Eve period—they worked hard yet maintained smiles showing great hospitality. Thank you for taking care of us.