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- คันโตตอนใต้ (โตเกียวนอกจาก)
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- โยโกฮามา · มินาโตะมิไร
- Yokohama Grand Intercontinental Hotel
- Yokohama Grand Intercontinental Hotel รีวิว
- Yahoo!トラベルユーザー桜รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Yokohama Grand Intercontinental Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.29
- สิ่งอำนวยความสะดวก4.20
- การบริการลูกค้า4.28
- อาหาร4.35
- น้ำพุร้อน・อ่างอาบน้ำ4.00
- ความพึงพอใจ4.25
During the busy Chri...
During the busy Christmas season, I visited for the first time. The Room was clean despite having a unit bath, and the night view was wonderful. I used the club lounge, and both tea time and cocktail time had elaborate menus, with breakfast offering three choices including Japanese cuisine. I was satisfied with being able to enjoy fruits from the buffet table as well, but it would have been even better if there were drinks that matched Japanese food. Since this visit also coincided with an anniversary, I requested a quiet Room as much as possible and received various considerations; however, I was guided to a Room next to a late check-in guest. Perhaps due to thin walls, the sound of filling up the bathtub echoed throughout the Room past midnight making it hard to sleep, along with earthquake-like vibrations from upstairs several times. It's understandable that aging is inevitable in an established Hotel but it was an unlucky stay. Another concern was at checkout when there should have been parking tickets issued at the lounge; however here they did not arrange this so we had no choice but self-process which my companion also found cumbersome making future revisits uncertain.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ4
- 21/12/2024~
- 2 คน 1 ห้อง
- 2 Single Club Premium City View (Non-smoking)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at the Yokohama Grand InterContinental Hotel. We are delighted that you chose to stay with us for the first time during the Christmas season and are grateful that you were satisfied with your room, night view, and the menu in our club lounge. However, we sincerely apologize for not being able to provide a relaxing experience due to noise from adjacent rooms and upper floors despite your request for a quiet room. We will make every effort to be more considerate when assigning rooms in the future, strengthen patrols within the property, and enhance soundproofing measures to ensure our guests have a comfortable stay. We also apologize for any inconvenience caused regarding your parking ticket at checkout. We take this feedback seriously and will strive to provide attentive service to our guests. All of our staff look forward to welcoming you back on your next visit. Accommodation Manager Yokohama Grand InterContinental Hotel