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I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

This was my first stay. The welcome drink included alcohol, and it made a fantastic first impression. After checking in at the compact yet open and airy lobby, I headed to my room. It was efficiently laid out, spotless, and so well designed that it felt like my home had been upgraded. The semi-open-air hinoki bath smelled wonderful, the water temperature was easy to adjust, and I was able to relax fully at just the right temperature. The amenities were excellent, and I was especially happy to try a Kinujyo hair dryer for the first time. Dinner was a creative kaiseki course and truly outstanding. The Inaho dish had an addictive flavor, the apple gratin was delicious, and the hamo (pike conger) and duck dobin-mushi was exceptional. They kindly made rice balls from the matsutake rice I couldn’t finish, and even the late-night inari sushi snack was delicious—everything felt thoughtfully prepared with no shortcuts. The clam soup at breakfast was so good that I asked for seconds. I also appreciated that service at both dinner and breakfast was attentive yet unobtrusive—not overly pushy—which can be hard to balance. Check-out being at 12:00 allowed me to enjoy the hot spring again after breakfast. I had a wonderfully relaxing time enjoying both the hot springs and the meals, and I would love to stay again.

From sweets and tea in the lounge to beer and wine at the restaurant, we enjoyed delicious offerings throughout the day. Everything was excellent, from the salads and sushi to the special menu item of scallop sashimi. Even though we were full, we also enjoyed the evening live performance. We would love to visit again.

From arrival to departure, it was a truly satisfying trip. The food was not only delicious, but also beautifully presented for the eyes to enjoy. The Room was spacious and clean, and with various types of Rooms available, you can enjoy staying here again and again. Because Gyokusui’s cuisine is outstanding, I had been wanting to visit other Gyokusui locations as well. When I was told there is a Gyokusui in Kawazu, I received a brochure and would definitely like to visit next time.

Surrender to a serene space and listen to the sounds of the gorge as time passes quietly. The in-room Onsen, kept at a gentle temperature, invites you to soak slowly as body and mind unwind. This timeworn wooden building lives on, its age transformed into beauty. Every corner of the Accommodation is carefully maintained, and its presence carries unmistakable elegance. And then—clear dashi broth, the richness of local fish, and the fragrance of matsutake mushrooms. Each ingredient’s character is brought out with care, with thoughtful attention to layered flavors, lingering finishes, and the flow of each kaiseki course. An Accommodation where you can come close to the essence of beauty.

On my way back from a business trip to Tokyo, I planned a visit to Nikko Toshogu Shrine, which I had long wanted to see. I stayed one night at an Accommodation in Kinugawa Onsen. I chose it after searching with conditions such as having an in-Room Onsen bath and being reasonably priced. The lobby was well maintained, and the hallways were very clean as well. Our Room had an Onsen bath and two separate rooms, so my wife went to the large public bath while I enjoyed the in-Room bath. The meals were very delicious, and the portions were just right—slightly on the generous side. It was a quiet Accommodation where I could relax in the Onsen, which was wonderful. Many of the staff seemed to be from overseas, but everyone was polite and courteous. One thing that concerned me was that when I opened the window by the in-Room bath, there were quite a few spider webs. Also, insects gathered on the window at night so we couldn’t open it; I thought that if there had been a screen door or similar, we could have opened it. If I have another chance to visit nearby, I would like to stay again.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

We stayed here to see the crystal-clear “Lake Biwa Blue,” and this hotel exceeded our expectations!! From the courteous service by the male front desk staff to the moment we entered our lake-view room—we were truly moved. The view spreading out before us made us gasp in delight. The room was spotless, and the bed-making was truly five-star quality. With amenities like a massage chair, we could relax comfortably just staying in the room. Dinner featured a wonderful selection of dishes that were clearly not pre-made—each one reflecting the chef’s refined sense of aesthetics. We also enjoyed the seasonal tableware at a leisurely pace. After dinner, we took a walk along Lake Biwa, soothed our tiredness in the private family bath, and went to bed early. The next morning, we watched migratory birds flying over Lake Biwa and admired a beautiful sunrise, starting the day feeling refreshed. This is a hotel we would definitely love to visit again!! (Thank you very much for your thoughtful consideration during our stay despite our circumstances.)

I stayed here during a temporary return to Japan from overseas. It’s a wonderful property surrounded by nature. The staff’s hospitality, the room, the bath, and the meals were all excellent, and I was able to truly relax for the first time in a while—it was a very comfortable stay. We even had a surprise visit from squirrels on the terrace. Highly recommended, and I’d love to visit again.

We stayed in the detached annex with our family of four and our dog. The Room was spacious and clean, and everything was prepared so we could relax right away. We checked in during a typhoon in heavy wind and rain and got completely soaked, but it was a relief that we could use the Onsen immediately after arriving. The kitchen was well stocked with cookware and seasonings, so we brought ingredients and cooked dinner ourselves. The breakfast bread and soup were very delicious. Since it was a second-floor Room, the view was amazing. The sunrise glow was beautiful. However, it was disappointing that there were so many stink bugs on the terrace that we couldn’t go out. There were also plenty of amenities for dogs. We were able to enjoy bath time together and even sleep together. Check-out is at 11:00, so you can take it easy in the morning. I used the Onsen twice in the morning. Being able to enjoy the Onsen whenever I wanted made me very satisfied. Next time, I’d love to soak in the terrace jacuzzi while looking at the starry sky. I would definitely like to stay again.

We stayed here with my parents to celebrate my father’s 80th birthday. After enjoying sightseeing at nearby Unzen Jigoku, we were able to relax while looking out over the pond both from our room and from the open-air bath. As part of the celebration for my father, you kindly upgraded our room and even provided sea bream dishes at dinner and a celebratory dessert plate—thank you very much. Every dish was delicate, beautifully presented, and delicious; we were truly impressed. The sushi prepared right at our table by the head chef was exceptional as well. Both my father and mother said it became a wonderful memory for them. Thank you very much to all of the staff!

Whenever I find some free time, I visit Sunset Susami to relax. But what impresses me most is the people who work here. No matter when I come, everyone is kind, and even the newly hired staff (including international staff) explain the dishes in Japanese—you can really feel how hard they are trying. From check-in to meals, they do their very best to provide warm hospitality, and it makes me feel grateful and comforted. There may not be flashy or luxurious facilities, but the rooms, lobby, and restrooms are always kept spotless and well cleaned. Whenever I stay here, I can always head home feeling refreshed. I didn’t get to see the manager this time, but please take good care of yourself.

We stayed here on the middle day of a three-day holiday weekend. This wonderful inn exceeded every “I wish it were like this” and “It would be nice if they had this,” and within minutes of arriving I was already thinking, “I want to come back!” [Service / Facilities / Baths] Everyone who assisted us was warm and courteous, and we were able to relax in a calm, welcoming atmosphere. The room and the entire property were very clean, with tasteful ornaments and seasonal decorations throughout—such a lovely space. The amenities provided in the room and baths also reflected thoughtful attention to detail; you could really feel the staff’s care in having things that make guests think, “This is exactly what I needed.” Both the indoor bath and open-air bath could be reserved for private use, so we were able to unwind completely. The changing area was spotless, and the water temperature was perfect. When I headed to the indoor bath right after check-in, I was impressed—the mirrors gleamed, the faucets gleamed; everything was impeccably cleaned. [Meals] Both dinner and breakfast were absolutely delicious. Highlights included a rich, velvety pumpkin potage; grated yam topped with soy-marinated egg yolk; whole char that was delicious down to the last bite; gently flavored vinegared dishes; chestnut rice with clear soup, and more. The yuba (tofu skin) and Japanese pepper were also excellent. We upgraded the main dish to wagyu beef—it was tender with a melt-in-your-mouth texture. For breakfast, the rice cooked in an earthenware pot was fluffy and glossy—I ended up having multiple refills. Everything—from teriyaki yellowtail to sesame tofu, miso soup, colorful vegetables with homemade dressing—was delicately seasoned with comforting flavors, and all of it was wonderful. This is a truly special inn where you can feel genuine hospitality everywhere. We’ve traveled to many places before, but this is somewhere we definitely want to return to—an inn that made me feel grateful to be Japanese. Thank you very much for taking such great care of us.

Because we have a child, we were looking for an Accommodation with in-room dining and a private open-air bath in the Room. After lots of searching, we decided to stay at Yaeno. First of all, the staff member assigned to our Room was easy to talk to and had a warm, motherly presence. We also really appreciated the thoughtful care for families with children. We enjoyed our meal slowly over two hours, and our child was served a luxurious set meal as well and happily ate it. The bath was incredibly relaxing—I used it about seven times. I’m particular about choosing a Ryokan with a private open-air bath in the guest room, but they’re often too hot, too small, or too humid… Surprisingly few are truly comfortable for a long soak. However, at Yaeno the temperature was just right and it felt wonderful. We could also take our time until 11:00 on departure day, so I highly recommend it for families with children. I’d love to come back again in winter.

The breathtaking ocean view stretching out beyond the large windows was truly spectacular—it felt like being abroad in an amazing location! We brought together delicious ingredients purchased nearby and enjoyed a lively, fun dinner with our family of five and our dog. Both the kids and our dog were thrilled, and we were completely satisfied. All of the staff were very kind and helpful, and we truly appreciate it. Thank you!

Once again, I was very satisfied with the cuisine, the Room, and the service, and had a wonderfully relaxing stay. Dinner in particular was excellent and truly outstanding, including the salt-grilled ayu we ordered separately. One request: drinks in the lobby lounge end at 7:00 PM, but it would be appreciated if guests could have a drink after dinner, so I would be grateful if you could consider staying open until around 9:00 PM. In any case, I would like to visit again in a different season and look forward to enjoying your delicious food and sake. Thank you for your hospitality.

The amenities, service, cleanliness, atmosphere, meals, and attentiveness—everything was perfect. We had a truly comfortable stay. If I had to mention one thing, I only wish there were a few more non-alcoholic options on the menu. This has become one of the places we’d love to return to.

We had a wonderful time again. I was truly happy and pleasantly surprised when you brought out a birthday cake for me. The food, the baths, and the staff’s service were all excellent, and even after six years, I’m glad we chose to stay here. We would love to visit again!

This was my first return visit in quite a while. So much time had passed that my memories from the last stay had faded, but I still remembered how good it was—so I decided to stay again. Just like last time, everything was excellent! The hospitality and the staff were truly wonderful. It’s definitely a place you’ll want to come back to. Thank you very much.

The room was clean, spacious, and very relaxing. The food was delicious, and the buffet offered a wide variety of dishes. The Japanese breakfast was just the right portion and perfect. The staff were all wonderful, and their smiles made a great impression. The property was also spacious, and we could play table tennis, which made my daughter very happy. I would love to stay here again.