Seluruh negara × Akomodasi Pengalaman AlamKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 7Halaman 目

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

This was my first stay at this Accommodation, and I stayed in the “Kunugi” Room. After reading Reviews beforehand, I arrived excited about the view from the Room and the generous meals—and in conclusion: it was amazing!! The view of Mt. Yufu from the open-air bath in the Room was breathtaking, and the interior had a lovely retro feel. Above all, it was incredibly spacious! That said, I personally don’t do well with insects, so coexisting with nature was a bit challenging (lol). I didn’t use the open-air bath much; instead, I enjoyed taking in the great outdoors through the glass window of the indoor bath. It made me think, “I want to come in winter!” and “I definitely want to come again!”—I’m already checking my schedule. Just as the Reviews said, the meals were very filling. There’s no way you won’t end up full! Everything was so delicious that I even had seconds of rice. They also offered to make onigiri for a late-night snack, so I gladly took them up on it (lol). After dinner, a staff member delivered the onigiri to my Room. I’ve stayed at many Ryokan across Kyushu, but this Accommodation is outstanding in terms of value for money and hospitality—an unquestionable 5 stars!! Seeing is believing. Highly recommended!! In winter, with clearer air, I’m sure you can see even more beautiful stars—so I’d love to visit again later this year or early next year. Thank you so much for such wonderful memories.

We arrived by car, and even in the heat we were greeted before we even reached the entrance. Sometimes you’re welcomed after arriving at the entrance, or staff are stationed at the entrance to greet you—but this time they were already waiting out front. Isn’t that almost too wonderful? The welcome drink was delicious as well. This time we chose a lower grade and stayed in the Residence building. Getting from the Main building to the Residence requires walking a short distance outside, so it might be a concern on rainy days. There are also a few stairs, but staff will carry your luggage, so it shouldn’t be an issue. There is a private Onsen along the way, so for those who plan to use it, staying in the Residence may actually be more convenient. The Room was spacious enough. Our pre-requested baby cot, diaper bin, baby bath, etc., were already set up in the Room, so families with babies can stay with peace of mind. The indoor bath is an Onsen with free-flowing natural spring water in the Room. The temperature was perfect—absolutely wonderful. The BVLGARI amenities were also great. Breakfast was delicious, and the portions were just right—more than enough. As for the cuisine overall, I think the chef’s skill is outstanding. At dinner service most guests dress neatly, so for men it’s better to wear something with a collar to match the atmosphere. On our first stay last time we didn’t know what to expect and dressed too casually—lesson learned. Shorts and a T-shirt would probably still be fine; this is simply about maintaining the overall ambiance. The outer-side seating likely has better views, but if you have children I recommend sitting on the lobby side—you don’t have to worry as much about others there, which really helps. If your baby starts crying hard nonstop (as babies do), you can simply step out. I’m very interested in dinner as well, but with a baby we couldn’t use it considering the atmosphere—hopefully someday. The evening ambiance is wonderful. Service is excellent as expected—from checkout through seeing us off was superb—and I honestly wonder if there is any Accommodation that surpasses this one. Given today’s times I imagine staff training must be challenging everywhere, but this Accommodation’s hospitality stands out as truly exceptional. Thank you to all staff members and chefs alike. Thank you again for another wonderful stay.

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

The Japanese dinner was very delicious. Breakfast was just right. If I had to be picky, it would have been even better if rice porridge had been an option for breakfast. That said, the staff were professional and made our stay very comfortable. The Room was clean and tidy, and having a massage chair was a nice touch. The bathroom in the Room also had a drying function, which was very helpful. There were also a large public bath, a sauna, and private family baths. The large public bath is available even late at night, which worked well for us—we could bathe after sobering up around midnight. We would like to stay again.

This is my favorite Accommodation: the well-maintained interior always helps me feel refreshed both body and mind in the Room’s open-air bath, and I can enjoy a French course dinner in casual attire. I will definitely stay again.

Both dinner and breakfast were outstanding—the best meals we’ve had at any place we’ve stayed. The mini concert was also wonderful, and our granddaughter was able to take part. The toilet and washbasin area felt a little inconvenient to use, but the air conditioning worked well and we were able to stay comfortably.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room—very satisfied! They even prepared a celebration plate at dinner, and it truly made for a happy one-night stay! Thank you very much. The complimentary drinks in the refrigerator were also a nice touch! We’d love to stay again when we visit Hakone!

This was our family’s first stay, and it was wonderful. With my birthday coming up the following week, we happened to mention it at check-in, and they surprised me at dinner with live music and a dessert—plus sweets as a gift—to celebrate! We hadn’t informed them in advance about the Reserver, so I was truly touched by the surprise. Thank you very much. All of the staff were professional—from guiding our car on arrival to explaining the Hotel, as well as the lounge and restaurant teams—and they made our stay comfortable from start to finish. The housekeeping staff also greeted us warmly. The Facility was just as beautiful as in the photos, and everything—from the amenities to the in-room sweets and beverages—was thoughtfully selected, which really conveyed their hospitality. The restaurant meals for both breakfast and dinner were vibrant, uncompromising, and absolutely delicious. I was genuinely impressed by this top-class Accommodation. We will definitely return. Thank you again.

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

Everything about the Accommodation—the Room, the meals, and the staff—was excellent and very satisfying. In particular, I was soothed by the soft, gentle waters of Sujiyu Onsen. The bath in the Room was wonderful, and I was able to relax and take my time.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

Just as other Reviews mentioned, the view was simply amazing. We stayed with our dog, and we really appreciated that they had pee pads, etiquette bags for walks, food and water bowls, and even dinner for our dog ready for us. It was the first time I’ve ever felt this refreshed at an Accommodation. We’ll definitely stay again!

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

Thank you very much for accommodating my daughter’s allergies and picky eating. At her earnest request, this was our first mother-and-daughter trip to Hanamaki to experience the world of Kenji Miyazawa. I’m always concerned about her meals when we travel, but thanks to you we were able to relax and enjoy our stay with peace of mind. It is a wonderful Ryokan—so much so that 24 hours in a day didn’t feel like enough. Next time, we would love to visit again with my husband and our other daughter—the whole family. Thank you very much.

This visit back to the Accommodation was a firm promise we made with M-chan and N-chan’s family, whom we met here two years ago in August. That day, we played together at the dog run, shared dinner, and spent bar time talking about many things—it was a once-in-a-lifetime encounter during our stay. I still remember how incredibly fun it was. At the time, our M was still an only dog, but meeting M-chan and N-chan—who became friends with us—created an irreplaceable and wonderful bond. We were also truly happy to become friends with their dad and mom as well. At checkout, we made a strong promise: “Let’s all meet again here at this Accommodation someday, healthy and well!” But soon after that, we were shocked to receive the sudden news of M-chan’s passing. Her mom told us that she crossed the Rainbow Bridge in March. We were heartbroken that we could no longer reunite with everyone in good health as we had promised. Still, because this Accommodation was a place M-chan loved so very much, we wanted to honor her here—and so all of us were able to meet again. Together—with their dad and mom; M-chan and N-chan; our MM sisters; and us—we came back to the Accommodation saying “We’re home!” The staff welcomed us warmly with gentle smiles saying “Welcome back,” and M-chan and N-chan—and our MM sisters—were absolutely delighted. For dinner, they seated us next to each other, and it became a joyful dinner time as we talked together while remembering M-chan. At bar time as well, we shared many memories with their dad and mom and talked about what lies ahead; it was a warm, gentle time that passed slowly. We also had breakfast together afterward, then played at the dog run right up until the last minute—sharing truly priceless moments. We believe none of this would have been possible without the kindness and support of all the staff. We are filled with gratitude for watching over our stay until the very end with such warmth. This Accommodation truly brings people together! And it is a one-of-a-kind place—wonderful, beautiful, something you can be proud of—that helps fulfill promises made between beloved dogs! A wonderful place where wonderful encounters happen! MN family & MM sisters’ family—we will come back together again! To the manager and all staff members: thank you so much for everything!

We were welcomed with the staff’s bright smiles at check-in. The Room was spacious and clean. As always, no matter where we met them, the staff greeted us with a smile, and the team at the dinner venue did as well. Their smiles are truly warm hospitality.

It had switched to the early-summer menu. Even when I’m worn out from work and forget the sense of the season, staying at Sunset Susami always lets me head home feeling a little more refreshed. The creative dishes made with fresh, seasonal local ingredients are wonderful, and the Onsen—with different temperatures depending on where you bathe—is always excellent. The building is always kept spotless whenever I visit, and even when staff change over, they carefully clean tables after meals. One of this Accommodation’s charms is how strongly you can feel the staff’s sincerity. The special dessert introduced this time—the Inazumi Roll made by a front desk staff member—was truly delicious. The sponge was moist, and it paired perfectly with coffee. (As expected from a former Dojima Roll pastry chef—it really is on another level.) That’s given me yet another reason to stay at Sunset Susami. I love that I can always relax here (lol).

We traveled around Kumamoto by rental car with my spouse and our two sons, and stayed at Soan in two Rooms. Overall, we were very satisfied with our stay. The staff were kind and attentive, which made us feel truly welcome. The Onsen water quality was excellent, and we felt deeply relaxed after bathing. The Rooms were clean and comfortable, making this Accommodation a great choice for a family trip. I highly recommend it, and would love to stay again if we have the chance.

We were blessed with great weather on this trip—clear skies every day and stunning views of Mt. Daisen and the Sea of Japan from the mountain. Because this Facility comes so highly recommended, we arrived early to make the most of it. With the all-inclusive plan, we enjoyed a beer right away while soaking in the open-air bath on our Room’s balcony. The Room had a Western antique style, and everything—from the bed and furnishings to the tableware—was superb. The Italian dinner was outstanding and truly worthy of an auberge, and the house wine was exceptionally delicious. The hospitality was excellent as well; the owner personally greeted us, and we had a wonderful conversation. From around sunset, a sea of clouds began to spread out—so spectacular that even the owner said it was something rarely seen. We were able to fully enjoy both an incredible meal and breathtaking scenery.