Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 67Halaman

I stayed for one night to relax at the hot spring facilities and the hotel. The hot springs offered both lukewarm and hot baths, so I could soak in the lukewarm bath at a leisurely pace and truly unwind. From my room, I could see USJ, and it was fun to watch the staff at work and the roller coasters in motion without ever getting bored. The room was well soundproofed, making it pleasantly quiet. Thank you very much.

There are many wonderful hotels in Kobe, and I had a hard time choosing, but I decided on this one after reading the reviews. Just as the reviews said, all of the staff were smiling and very pleasant, and the room was spacious and extremely clean, so I was able to relax both physically and mentally. Breakfast was my first time using room service, but everything was clearly explained, it was delicious, and I was very satisfied. I have stayed at several other well-known hotels nearby a few times as well, but this is my favorite. I would definitely like to stay here again.

This was my second stay for a live show at Budokan. The Hotel is close to the station, within walking distance of Budokan, and there are convenience stores both inside the Hotel and right in front, which is very convenient. Last time, there was no numbered ticket system before check-in, so I was relaxing on the sofa without thinking much of it, but I noticed others holding what looked like paper. When I asked, I learned that numbered tickets were being distributed. I think it’s a good system, but it was a bit disappointing to realize that if I hadn’t noticed, I might have ended up waiting for a long time. Other than that, there were no issues at all, and the staff were efficient and made my stay very comfortable. I would definitely like to stay again next time. Thank you very much.

Whenever I visit Osaka, I always stay here. This time, I was grateful that you unexpectedly prepared a larger room for me. Breakfast the next morning was excellent, with a wider variety of side dishes than last time.

I stayed here at the end of my trip to Hokkaido. The places I stayed before were wonderful as well, but this Tokachigawa Onsen Daiichi Hotel was outstanding. Every dish at the buffet was delicious. I wanted to try more, but I got full and couldn’t eat everything, which I still regret a little. The kamameshi rice was especially good, and the meat was excellent too—in fact, everything I tried tasted great. When I went to the Onsen early in the morning (just after 5 a.m.), I saw staff baking bread. I had some at breakfast, and it was also very tasty. The moor Onsen had a gentle natural scent and a wonderfully silky feel on the skin; one night wasn’t enough. This time I couldn’t take my time sightseeing around Tokachi, so I would love to come back again next year. More than anything, what left me with such a great impression of the Hotel was an employee at the souvenir shop “Tamatebako.” The trainee wearing a training name badge had an amazing smile and provided excellent service. When I told them how pleasant they were, they responded with another lovely smile. Of course it comes down to personal qualities as well, but it also made me feel that the Hotel’s management philosophy must be excellent for staff like this to grow here. All of the other staff were wonderful too, and it reminded me that not only the Onsen and food but also people’s hospitality is what truly shapes a trip. Thank you for helping me make such great memories—I would like to stay again next year as well.

This is my favorite Accommodation, and I’ve returned many times. This time, I stayed in the Geihinkan “Hanafuki” Room and was truly soothed by the spacious, luxurious setting. The view of the waterfall flowing right in front of the Room was especially memorable, and I could relax at a leisurely pace while listening to the gentle sound of the river. The double-sink vanity was very convenient, and it was also a great touch that I could step straight from the bedroom to the private open-air Onsen bath in the Room. Being able to enjoy Onsen whenever I like without any hesitation feels wonderfully indulgent. Because the bedroom and dining Room are separate, there’s no need for futon setup or takedown, so I could stay comfortable and relaxed throughout my entire stay. Meals were served in-room, which I loved—hot dishes arrived piping hot, and cold dishes stayed perfectly chilled, letting me enjoy everything at its freshest. The seasonal tableware and menu were delicious and beautifully presented, making each meal something I look forward to every time. The tea prepared during meals was also excellent and truly calming. I also appreciated all the complimentary services—from free drinks in the in-room refrigerator to drinks and ice cream in the lounge. It was especially nice that towels are provided at the large public bath so there’s no need to bring them from your Room. The large public bath itself is very comfortable, with thoughtful touches everywhere. Above all, every staff member offers such warm hospitality and attentive care. Once again, this stay left me feeling deeply refreshed as I enjoyed a comfortable yet luxurious time. It’s an Accommodation that makes me think “I want to come back” every single visit—I truly love it. I will definitely return again.

Five of us across three generations stayed in the Annex Family Room. The room was spotless down to every detail, and we had a very comfortable stay. As a perk of staying in this room, you can use the Sky Top Terrace on the rooftop of the new building. It isn’t a huge terrace, but it’s spacious enough for several groups, and you can relax with your favorite alcoholic or soft drinks while enjoying Lake Shinji and the sunset. It was a truly wonderful experience. The next day, we joined the hotel’s optional Izumo Taisha tour. This tour includes round-trip transportation between Matsue and Izumo Taisha as well as guided commentary at Izumo Taisha. Starting from Inasa-no-Hama Beach, we were able to visit while hearing explanations of key points along the way. They also handed out materials summarizing the names of the deities, which made even confusing mythology easy to understand. They prepared everything needed for Inasa-no-Hama as well, which was a big help for our not-so-well-prepared family. Joining this tour greatly deepened our understanding of Izumo Taisha. Overall, staying at this hotel became one of our family’s wonderful memories. The staff were kind, and the breakfast buffet was delicious. It was a bit disappointing that renovation work was underway during our stay, but it also makes us look forward to seeing everything renewed on our next visit.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

I stayed on a Plan with Club Floor access. The service was excellent. I was especially impressed by the delicious in-house apple pie, scallop soup, and tomato juice. The Hotel’s atmosphere, rich in tradition and elegance, and the refined, attentive hospitality of the staff were outstanding. It made for a truly luxurious stay.

The room was lovely, and the lobby had a charming, calming atmosphere. The rattan chair in the room was incredibly comfortable—the springiness of the carefully handwoven backrest was excellent. We had to leave early in the morning for golf so we couldn’t have breakfast, but we were pleasantly surprised by how high the standard of dinner was. It wasn’t served in the room, but we were able to enjoy it at a relaxed pace in a private dining room. The couple traveling with us also loved it. Highly recommended for adults-only stays. We’ll be back.

This was my first stay, and it was such a great hotel overall that I regret not having stayed here sooner. I used the lobby lounge, the executive lounge, and Nadaman, and everything was very satisfying. The cookies and bread I purchased at the restaurant were also delicious. At the executive lounge, although the staff varied depending on the time of day, everyone’s service was outstanding—I was truly impressed by the quality you would expect from a prestigious hotel. The room lighting felt calm and relaxing, the bed mattress was comfortable, and I was able to unwind. Since I visit Nagoya twice a year, I would like to make this my regular hotel.

The service, rooms, and meals—everything about this Hotel was wonderful. The lounge was even more comfortable than expected, and I would love to stay again. All the food was delicious, but the only disappointment was the okonomiyaki. There was also a great variety of drinks, including plenty of alcoholic options. I couldn’t make it during afternoon tea due to other plans, so I’d definitely like to try it next time.

I believe this was my second stay. The Room and the in-room bath were both spacious and very comfortable. With coffee, water, and other amenities provided, I was able to relax in the Room. The toiletries, such as lotion, were also well stocked. I was especially impressed that I received water again on the second night. Breakfast was excellent, with a wide variety of options to suit different preferences. The salad was fresh and delicious as well. The sausage I had on the third morning was so good that I regretted not having it on the second day too. This time I had work during the day, so I didn’t have time to use the lounge facilities, but next time I’d like to come for sightseeing and take it easy. It was very convenient—I could easily get to the restaurants inside the station area, and the subway station is also close by.

My first long-awaited trip to Hagi, and this Hotel stands in a quiet town. Nothing flashy—simply the best in the most classic way. Every dish was delicious, and all the staff were kind and charming; my spouse and I were truly impressed. The bath was excellent as well. Above all, everything was spotless and impeccably clean down to the smallest details. We also appreciated the warm send-off at departure.

We stayed here to celebrate our daughter’s birthday. From the moment we arrived, all of the staff were extremely courteous, and we were able to spend our time comfortably. They also kindly helped with a birthday surprise, which made our daughter very happy and turned it into a truly memorable birthday. The room had a calm atmosphere, and we were able to relax and enjoy the hot spring in the in-room bath. The hot spring in the large public bath also had a great view and was very refreshing. Every dish was delicious, and we loved the beautiful presentation that reflected the season. It was enjoyable to look at as well, and we were able to take our time over the meal. We are truly glad we chose this place for such an important day—our daughter’s birthday. It was a wonderful inn that made us want to stay again on another special occasion.

We stayed as a family. We were very satisfied with the Accommodation, the Onsen, and the meals. The building had a charming atmosphere (the stairs were a bit challenging), and we enjoyed a clean Onsen of excellent quality and delicious, high-quality cuisine. We were especially surprised by how good the meat, tofu, and rice were. Above all, we truly appreciated the heartfelt hospitality from all the staff. We were happy to receive so much helpful advice about getting around inside the property. We are also very grateful for your thoughtful consideration in providing an irregular Shuttle Service to the station. Although it is far away, this is a wonderful Accommodation we would love to visit again. Thank you for such a lovely time!

We made a same-day Reservation for a family of four, and were truly impressed by the warm, attentive hospitality. The Ryokan has a wonderful sense of history and is beautifully maintained, making our stay very comfortable. Located right next to Izumo Taisha Shrine, we were able to visit early in the cool morning, enjoy a delicious local breakfast at the Ryokan, and take our time shopping afterward.

I had a great stay with your hotel in Sapporo, so I decided to book here as well. Once again, I had a very comfortable stay. It’s almost directly connected to the station, so it was easy to find places to eat and shop, and the parking lot is conveniently located right next to the hotel. I’ll likely use your hotel again on my next trip. Thank you very much.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!

Conveniently located near the station. I also appreciated being able to use the lounge before check-in, which allowed me to relax. There were welcome drinks and late-night soba (the soba was delicious!). The amenities were well stocked, and the breakfast was tasty with a wide variety of options. I will definitely stay again.