Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 149Halaman

I used this hotel for an early-morning flight, but it’s also great for a one-night getaway. Enjoy the sauna and hot stone spa to unwind and relieve everyday fatigue.\nIt’s perfect for a refreshing reset.\nThe rooms don’t feel cramped.\nWith the shuttle bus, you can plan your trip to the airport with peace of mind.

This Hotel offers a wonderful beach, friendly staff, relatively new Facilities, and a lovely atmosphere. The Room is spacious. Breakfast options are limited, but the food is decent. We checked in on a typhoon day and stayed for 4 nights over 5 days. However, we could only use the beach activities on the day we checked out. Even though the weather was good on days 3 and 4, marine activities were closed (which is understandable). We tried to rent life jackets, but the Hotel refused. It’s disappointing that there is no pool. This Hotel is heavily dependent on the weather.

The staff were very courteous. The Room was very clean. Despite the reasonable price, you can use the large public bath, and parking is free. Gotemba Premium Outlets are nearby, and access is excellent! The breakfast buffet had a wide variety of options and was very good!

As we were an elderly couple traveling together, we chose this hotel so we could enjoy a relaxed course-style meal, and it met our expectations and left us very satisfied. From the room we were shown, we had a panoramic view of Miho Bay. The room was spacious with high ceilings, and that alone helped ease the fatigue of travel. The sofa and table were carefully crafted from solid wood; they weren’t flashy, but they reflected attention to detail and good taste. We used the large public bath, and even though it was around 5:30 p.m., it felt like we had it to ourselves, so I was able to relax and enjoy it at my own pace. Dinner featured a wide variety of small portions using local ingredients and seasonal produce. The amount was just right, and the timing of service was excellent. Thanks to all of this, we had a wonderful time; however, there was one thing that felt inconsistent—the send-off. After dinner on our way back to the room, someone who seemed to be in charge saw us off at the elevator until the doors closed, which almost made us feel apologetic for the attention. Yet after checkout, when we left through the entrance, there was no farewell or greeting at all. Given how high the overall standard of the hotel is, this was a little disappointing.

The Hotel staff, cleanliness, and meals were all outstanding. About 70% of the guests seemed to be international visitors, but the team provided warm, attentive hospitality. Breakfast was delicious as well. Both Japanese and international guests can feel at ease—more than that, I think you’ll have an amazing stay. Highly recommended.

The entire hotel, including the room, was spacious and clean, and I was able to relax and enjoy a comfortable stay. This was my eighth business trip to this area, and it was my first time staying at your hotel. Unlike other hotels I have stayed at before, not only was the room excellent, but the staff were also very courteous. The lobby was spacious as well, and even when I took a short break there, it felt very welcoming. I have one request. Because of my work, I stay at hotels in many different regions, and they all provide shower caps for women. During this stay I needed one, so I asked the front desk, but I was told they were not available. For that reason, I gave 4 stars. Since you may also have female guests staying with you, I would be grateful if you could provide them if possible. I will be traveling here again next month for business and plan to stay with you again. Thank you very much.

During Silver Week, my daughter and grandchildren came to Tokyo to visit, so we stayed in a Godzilla Floor room and a Godzilla View room for my grandchild who loves Godzilla. They were thrilled, and we had a truly wonderful time. Both the staff and most of the guests were from overseas, but everyone was kind and treated us warmly. Breakfast was delicious as well. Thank you very much.

As I was traveling alone as a woman, I chose this hotel for its sauna. Since it was a weekday, it felt like I had it all to myself. The large public bath was clean, and the tiles and amenities were stylish and comfortable. I only used the room to sleep, but being on a high floor made it feel open and airy. The breakfast buffet also offered plenty of healthy options. It was a deeply relaxing trip that left me very satisfied—I’d love to come again.

We stayed here in spring as well, and came back again in autumn because we wanted to enjoy the delicious meals once more. It’s a truly wonderful inn. We’ve stayed several times, and it’s always the best. On our way home, the staff kindly recommended a great shop for us to visit, and we’re so glad we went. Once you stay here, you’ll want to come back again—now we really understand why it’s so popular. It really is the best. Thank you very much for taking care of us again this time.

The Facility is relatively new, and the Room was clean and well maintained, making for a comfortable stay. The staff were kind and helpful both at the front desk and during breakfast. Also, the parking lot is flat (ground-level), and the location—between Kanuma Interchange and Utsunomiya Station—is very convenient. I think it offers excellent value for money.

Thanks to you, we were able to start our trip in the best possible way. Thank you very much.

As a Business Hotel, I didn't have high expectations, but the single room was spacious, with a simple table and chair setup that allowed for some work. The ample legroom made for a comfortable stay. The breakfast, as rumored, was abundant in variety and quantity, providing satisfaction beyond what you'd expect at this price.

The hotel had a very calm atmosphere and was a great place for my spouse and me to stay for one night and two days. The large public bath was especially relaxing. The tub was spacious, there were four shower booths, and the amenities were well stocked. The shampoo also smelled wonderful. In-room amenities are available in the lobby, so you pick up what you need yourself. It was also convenient to have an ice machine, vending machines, and a microwave near the elevator on our floor. The welcome drink machine in the lobby offered hot coffee, tea, and other warm drinks, which we really appreciated. It was available from 6:00, so we enjoyed a delicious hot coffee to start the day. Free parking was another plus, and it was nice to be able to walk to nearby sightseeing spots. Thanks to this stay, we were able to fully enjoy our first trip to Shiga.

Every few years I travel to Minamata, where my friend’s family lives, and I stay here each time. We came as a large group, but since we had faxed the arrival cards in advance, check-in was smooth. Some of our group are smokers, so this is an important point when choosing a Hotel. These days some Hotels provide smoking areas outside, but we prefer to relax in our Room, so having smoking Rooms available is greatly appreciated. It’s also nice that breakfast is included. We stayed for two nights this time as well; on the first day we left early in the morning for golf and couldn’t make it to breakfast time, which was disappointing, but on the second day we were able to enjoy it at a relaxed pace. We rented a car and used the parking lot—it was very affordable and really helpful. It rained and we borrowed umbrellas; even though we were a large group, they kindly lent us enough umbrellas for everyone, which we truly appreciated. The Room was clean and well organized, so we had a comfortable stay. It was also nice that there is a service benefit when you decline cleaning during a Multiple Night Stay. I’d like to stay here again when I visit Minamata.

It was a day when I could stay at a very reasonable price, so although it said breakfast and dinner were included, I honestly doubted it—but they really were, and I was surprised. The set meal was the same for everyone, but it was delicious. Amazing. The room had a small refrigerator, but it worked well enough to freeze ice packs, which was very helpful. I would definitely like to stay here again when I’m in the area.

As always, the hospitality was outstanding. Rather than a scripted approach, each staff member’s personality shines through in their service, which leaves a lasting impression and makes the stay truly comfortable. I always hope to be the kind of guest the team is happy to welcome. This time we also used your affiliated golf course and a restaurant at The Busena Terrace, and it was very reassuring that information was shared seamlessly between them. It was the busy summer holiday season with many families, but since it was just the two of us as a couple, The Atta Terrace felt calm and especially relaxing. On our way home we talked about wanting to stay for about a week next time. We’ll do our best until we can return again.

Upon arrival, we were guided by a cart to our Room while still in the car, and the check-in process and explanations were handled smoothly and efficiently. We took a walk before dinner, and when we entered the main building, it was a wonderful place with great atmosphere, where we enjoyed a very delicious dinner. I felt it was great to be able to spend such a relaxing time with my wife.

The Room was spacious, so we could relax and enjoy a luxurious day!! The outdoor BBQ was also wonderful!! We were also able to visit a nearby Onsen, which was great. Since there weren’t many people, we could take our time and unwind. We’d love to come again.

This was my second stay. With the sauna temperature and a chiller, you can enjoy an ice-cold water bath, and you can also add a little hot water to adjust it to your liking as much as you want. The outdoor air bath on the balcony was also great—the breeze felt just right and helped me fully unwind. The Room was spacious and very clean, and there were free drinks such as a water dispenser, coffee machine, alcohol, and ion water, which made it perfect for relaxing after the sauna! Also, the food is delicious! Not only the manager’s recommended breakfast nori bento, but dinner is great too. Just as the concept suggests, I was able to relax from check-in to check-out without leaving the Hotel.

I stayed in the new wing, and the Room was clean and comfortable with a spacious desk. The staff were also very kind. The bath facilities are new as well, and the water is silky—truly feels like an Onsen. The sauna wasn’t too hot, and the cold bath wasn’t too cold, so it felt gentle on the body. It was very relaxing. Sauna mats were also provided. However, there is no trash bin inside the bathing area for disposing of used amenity items such as body towels or facial wash packets, so everyone had to return to the changing room trash bin while still wet. I would appreciate it if a small trash bin could be placed next to the shampoo area or near where sauna mats are returned. There were also manga and massage chairs in a space near the lobby, which helped me relax even more after bathing.