Ulasan & Kesan Tetamu Grand Mercure Wakayama Minabe Resort & Spa

(Prefektur Wakayama/Daerah Hidaka) [Jumlah keseluruhan 323 bilik]
Skor Keseluruhan
4.17
(930)
  • Bilik & Kemudahan
    4.04
  • Kemudahan
    4.06
  • Perkhidmatan Pelanggan
    4.14
  • Makanan
    4.27
  • Mata air panas・Mandian
    4.33
  • Kepuasan
    4.19
4.50
クリーム8

Classic Twin Partial...

Classic Twin Partial Ocean View (Twin) Reservation We stayed at Grand Mercure expecting a special lounge experience, but we wished for more variety in the snacks. During our visit to Awaji in April, there were mini sakura mochi, which made it feel more "Grand," so it was a bit disappointing this time. Both the meals and lounge snacks featured many items using "ume" (plum), giving us a sense of Wakayama. The ume-themed wall at the front desk was also lovely. The room was a corner room with great views. However, the bed was disappointing... I woke up in the middle of the night due to discomfort as it felt like the springs were pressing against my body. A thin mattress topper might be necessary. In Awaji, both the bed (Simmons) and pillows were excellent and very comfortable. Looking at images from Minabe, I wondered if Superior rooms had beds with similar specifications. When making a reservation, carefully checking images for bed thickness might be helpful!

  • Bilik & Kemudahan5
  • Kemudahan3
  • Perkhidmatan Pelanggan5
  • Makanan5
  • Mata air panas・Mandian5
  • Kepuasan4
  • 7/11/2025~
  • 2 orang 1 bilik
  • Classic Twin Partial Ocean View
  • Termasuk Sarapan dan Makan Malam

Balasan daripada Kemudahan

Thank you for staying at Grand Mercure Wakayama Minabe Resort & Spa. We sincerely appreciate your valuable feedback regarding the lounge snacks and apologize for not meeting your expectations. We will strive to improve and offer a more diverse selection of snacks in the future. Thank you also for your comments about the bed in your room; we will consider improvements accordingly. We are delighted to hear that you enjoyed the view from your room. Our team will continue working hard to ensure an even more comfortable stay during your next visit. We look forward to welcoming you again, and thank you once again for sharing your valuable opinions with us. Grand Mercure Wakayama Minabe Resort & Spa Web Team

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