그랜드 다카라즈카 골프 클럽【GRAND PGM】 주변 × 고객 서비스 평가가 높은 호텔·료칸

I stayed for one night starting on Saturday after work. It was a truly satisfying stay in every way—hospitality, service, meals, Onsen, and baths—all of which helped me forget the hustle and bustle of the city. Since Arima Onsen is close to Kobe, I often visit for day trips, but this reminded me that if you have an Accommodation like this with nothing to complain about, staying overnight is definitely the better choice. The only drawback was that there were quite a few stairs, which I assume can’t be helped due to the location. Still, it’s an Accommodation I would absolutely like to return to.

I was able to relax and enjoy a very comfortable stay in the Room. All of the staff were very kind, and both the front desk team and housekeeping greeted me politely whenever we passed in the hallways or elevators. I felt this Hotel was welcoming not only because of the Room, but also because of the warm hospitality.

Despite booking on short notice, we found a wonderful Accommodation. In response to our request for consideration regarding parking, you contacted us immediately, and we truly appreciate your exceptionally prompt support—something we rarely experience even after staying at many Accommodations. The amenities were excellent, and the two of us were already talking about visiting again soon. We hope to build a long and positive relationship with you.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

This was my first time visiting Arima Onsen. I booked a good-value Plan with a lighter meal, but there was so much food that I’m sorry I couldn’t finish it all. The Onsen tickets were included, so I could enjoy other Onsens as well—it was wonderful. The Shuttle Service to the bus stop was very helpful. All the staff were very kind, and I was truly impressed. I would love to visit again.

I stayed in a newly renovated Room and enjoyed a brief escape from everyday life, surrounded by the warmth of wood. Choraku is an Accommodation where you can enjoy both the gold and silver hot springs, so if you’re looking for a place to stay in Arima, I would recommend Choraku without hesitation. Flowers were beautifully arranged throughout the building, and their thoughtful hospitality was truly appreciated. The meal served in the Room was delicious, and I especially enjoyed the fun conversation while they explained each dish—I couldn’t stop laughing. The extra-large TV wasn’t working properly, but the front desk staff came right away and fixed it. Shortly after I returned home, I received a thank-you letter from Choraku. I travel often, but I have never stayed anywhere with such attentive service. I also booked through IKYU.com, and there was a surprise roast beef dish at dinner. I would like to take this opportunity to thank IKYU.com as well.

This was our fourth stay including Hatago, and each time we have chosen a different type of Room, enjoying a truly wonderful time. Every Room has its own character, and this one was spacious; the private open-air kinsen bath attached to the Room was also very comfortable. It was such a lovely stay that I’m already looking forward to returning and wondering when we can visit again. The cuisine, which has always been delicious, felt even more refined—beautiful to look at, enticing, and deeply satisfying. Watching the chefs finish the dishes right in front of us and being able to speak with the kitchen staff directly was a delight. At breakfast, I asked all sorts of questions about how to make dashimaki tamago properly (something I never manage well), and although I may have been a bother, they kindly taught me tips in detail—I was truly impressed. My husband has an egg allergy and had avoided eggs for many years despite loving them; however, he recently found that he is fine as long as they are not raw. When we mentioned this, you cooked them thoroughly for him, and he happily finished everything. Also, when I noted at the time of Reservation that it was a birthday trip, you prepared a beautiful watermelon garnish with celebratory lettering. We were touched by everyone’s thoughtful attention to detail, and we would love to visit again. Thank you very much. P.S. We are sorry for the trouble after leaving something behind—thank you sincerely for noticing immediately and sending it to us so promptly with such courteous care.

I stayed here with my 80-year-old mother while attending a Takarazuka performance. It was raining that day, but the Accommodation was close to the Grand Theater, which was very convenient and helpful. Everywhere inside was filled with the world of Takarazuka, and I felt happy throughout my stay. There was also a 100th anniversary photo spot, and taking pictures there became a wonderful memory. Everyone’s service was excellent, from the front desk staff to the housekeeping team, and we had a truly comfortable time. The non-alcoholic cocktail in Cosmos Troupe colors was also delicious. I would definitely like to stay here again when attending another performance.

We stayed here to celebrate my mother’s 60th birthday. Every detail was thoughtfully taken care of, and we felt comfortable throughout our stay! Thank you for the warm hospitality and attentive service! The Room I had wanted to stay in for so long was very clean and spacious, and I’m truly glad we chose it—we had a genuinely happy time. The Onsen was never crowded, and there was also a sauna, so we could relax at our own pace—it was wonderful! My mother was absolutely delighted, and it became a memorable trip. This is a Ryokan I definitely want to visit again. Thank you so much!!

This was my first stay here. It is a traditional Onsen Ryokan with some age, but it was clean and very comfortable. Everyone—the front desk staff, the dining staff, and the bath area staff—was extremely courteous and made me feel welcome. If a staff member was near the elevator hall, they would always press the button and wait with you; even if they were a little farther away, they would come back just to press it. It’s a small gesture, but it truly made me happy. The only disappointment was that the amount of alcohol I ordered with dinner was clearly less than the listed serving size, and even the shochu with water tasted almost like plain water. That was a significant negative point for me. Even if I stay at this Ryokan again, I don’t think I would order drinks next time. That said, all other service was perfect. If I visit Arima again, I would like to stay here again. The location was also excellent.

This is my second stay at Hanakoyado. I became a repeat guest because this is where you find the answer to whether high-quality Onsen and gourmet dining can truly be enjoyed at a reasonable price. The traditional wooden building and tiled bath are full of classic Onsen atmosphere. Even more luxuriously, the Kinsen flows continuously, and when you sink into the tub, the overflowing water swirls as it runs off. I also enjoyed a steam bath using the high-temperature source spring. The rice cooked in the okudosan is delicious, and the fish and meat carefully grilled over charcoal with radiant heat are more than satisfying. To top it off, curry rice is served at the end as well. There is an Onsen experience and cuisine here that feel wonderfully untouched by modern times.

Although there is parking available, it was great to be able to arrive in just a 5-minute walk from the station since we had luggage. There are plenty of set-meal restaurants and izakayas nearby, so be careful not to overeat at dinner.

We stayed here for a pre-baby trip. The property was very clean, and the guidance from check-in to our Room was consistently courteous. We were able to spend our time comfortably from start to finish. Since I was pregnant, I had some dietary restrictions and ingredients I couldn’t eat, so we made several requests. They kindly accommodated everything thoroughly, which we truly appreciated. Every dish was delicious, and we were very satisfied. The Onsen was also wonderful, and we were able to relax and unwind at a leisurely pace. We are really glad we chose this place for our pre-baby trip. It’s unfortunate that due to the age restriction we won’t be able to visit for a while after the baby is born, but we plan to recommend it to our parents and friends. We look forward to the day when we can visit again as a family.

I visited for a day trip. The staff were very friendly. It was in a quiet location, a little away from the Onsen town. I arrived by car about an hour early, so I went shopping in the Onsen town about a 12-minute walk away, and they picked me up by car at the tourist information center. It was raining, so I really appreciated being picked up even though it was just a day trip. Thank you very much. Next time, I would like to stay overnight.

We stayed to recuperate after an illness during the intense heat. We would definitely like to come again in every season. The view from the Room and the night scenery were very soothing. The hamo hot pot kaiseki was exquisite.

If you’re going to watch a baseball game, Accommodation at Hotel Koshien is a must! The Room is kept very clean, and the white-themed Room feels calm and relaxing. I’ll definitely stay here again next time!

The roads in Arima Onsen are narrow, and they kept getting narrower on the way to the Hotel parking area, which made us a bit anxious, but we arrived safely. The staff were kind and attentive, and there were snacks and drinks in the lobby, so we could relax. The Room was also clean and well prepared; we took a short rest and enjoyed a walk around the Onsen town, which was fun. Since we requested a later dinner time, we were able to enjoy the bath at a leisurely pace. We thoroughly enjoyed plenty of meat with our meal. The other dishes also felt carefully prepared and were delicious. It was also nice that we could enjoy dessert in the lobby later in the evening after taking some time. If I had to mention one thing, it would have been better if breakfast items like bacon and sausages were served hot. We thought this might be our first and last trip to Arima Onsen, but now my spouse and I would like to visit again. We were happy with the Room upgrade—thank you very much.

We chose this Hotel after reading Reviews and checking the price. All of the staff were kind, and the check-in explanation was very easy to understand. The Room was spacious, clean, quiet, and comfortable for a relaxing stay. We were very satisfied because we could enjoy both Taiko no Yu and the Hotel’s Onsen! After getting tired from walking up the hill before arriving at the Hotel, the cold welcome drink was perfect! Our whole family was happy with our stay. Thank you!

The property itself is a one-of-a-kind presence in nature. Meals begin with the head chef explaining the care and attention behind each dish. The baths—both the large public bath and the in-Room bath—feature Kinsen (golden hot spring water). The mystical large public bath is so relaxing you may drift off to sleep. They can also arrange surprises for birthdays and other occasions—you’ll be amazed!

With check-in from 7:00 PM, I was able to enjoy a relaxed and luxurious stay through the next morning. For dinner, a kalbi yakiniku set meal was available for just a few hundred yen extra, and breakfast included a grilled salmon set meal. The facilities were excellent, including a king-size bed, a large jacuzzi bath, and a large electric massage chair. I had a very comfortable stay in the spacious Room. Even the drinks in the in-room refrigerator were reasonably priced—about the same as at an ordinary supermarket—so there was no need to go out at all. It’s a Hotel that makes me want to stay again.