Around Grand Takarazuka Golf Club【GRAND PGM】 × Highly rated for customer service and hospitality at Hotel·Ryokan

This was our first stay as a parent and child. The Room was very clean, and it was the perfect environment to enjoy the Onsen anytime. The meals were carefully prepared and truly delicious. Even after checkout, we were impressed by the attentive hospitality, including Shuttle Service to the Rokko Mountain ropeway. We would love to stay again.

I stay here every year when I visit Kobe, also to pay my respects at the family grave. The front desk staff always welcome me warmly, making me feel like I’ve come home. The Room furnishings are calm and tasteful, and the drawers for storing clothes are very convenient. They provide a voucher for Chikuzono Butcher’s croquettes, so enjoying those nostalgic, warm croquettes in my Room is one of my pleasures. I also enjoyed drinks in the lounge while taking in the night view of Mt. Rokko and spent a relaxing time. I look forward to staying with you again.

To get straight to the point, this became an absolute favorite! I used to think staying overnight in Arima Onsen was expensive (especially with meals), so my usual style was to stay at a Hotel in Kobe, then stop by Arima Onsen the next day—soak at Kin no Yu or Gin no Yu and enjoy street food. This time I found this Hotel, and since it’s a No Meals Included Plan but still comes with tickets for the public baths, I was excited that I could finally fully enjoy Arima Onsen!! I arrived in the early afternoon and they kindly let me park my car at the Hotel. From the very beginning, all of the staff were incredibly kind and welcomed me so warmly! The location is easy to find since it’s just up from the shopping street, and Taiko no Yu is also right nearby. I walked from the Hotel and enjoyed street food starting from below all the way up to shops higher up, but it never felt far coming back. Also, while it may be an older property, everything is kept very clean, so it didn’t bother me at all—I was completely comfortable. I went to Kin no Yu, Gin no Yu, and Taiko-no-Yu Donokan as well, but personally I liked this Hotel’s bath the best! It wasn’t crowded and I could relax in a spacious setting. The foot acupressure bath felt amazing—I enjoyed it morning and night like a kid again! You do one loop through both cold water and hot water areas, and the stones underfoot give just the right amount of stimulation. Since I happened to be alone at that time, I went around several times! The hot water itself was also fantastic! The post-bath drink bar was another nice touch. And even the sweets with tea in my Room were something I already loved from Arima Onsen—so for the first time in a while I bought some at the shop to take home! Staying at this Hotel let me enjoy Arima Onsen to its fullest—it was refreshing and wonderful. Thank you as well for your pleasant service—I'll definitely come again!

Although we visited during poor weather due to a typhoon, we had a highly satisfying stay—not only with the Facility, but also with the Onsen and the cuisine. In recent times, as service styles have been changing across many Accommodations, we felt that this Accommodation is also committed to staff development through the attentive service we received. Hygiene was exceptionally well maintained, and even someone as particular as I am could stay with peace of mind. When we visit Arima Onsen again, we will definitely choose this Accommodation.

As we did last year, we stayed again this year for our cousins’ trip. Unfortunately, the weather was bad last year, but this year it was sunny, so we decided to definitely use Choraku’s pool. At check-in, we enjoyed delicious tea and sweets in the lounge, then rested a bit in our Room before heading to Choraku. We went into the pool (there were lots of children, but we still enjoyed it), and then used Choraku’s open-air bath. After returning, it was time for dinner. The meal was delicious again this time. The main dish at dinner was venison, which had no gamey smell and tasted great. There were also various drinks that paired well with the food, and this time we ordered the wine pairing. The price was very reasonable. After dinner we took a short break, then went back to Choraku to enjoy a mini concert. After returning, we had a nightcap in the lounge, took another bath, and went to bed. In the morning we woke up slowly, took another bath, and then had breakfast. This time we could choose between Japanese-style or Western-style breakfast; since the bread served here is incredibly good, we chose Western-style and asked for all types of bread so the three of us could share a little of each. We had tea in the lounge again, returned to our Room to pack up our belongings—and then it was already time to check out. The staff were pleasant, the Room was clean and comfortable—an easy Hotel to relax in—and since you can also enjoy Choraku’s Facilities and events as well, there’s plenty to do. We had another wonderful stay this time too. We’re planning our cousins’ trip here again next year as well—thank you in advance.

Thank you very much for everything. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept extremely clean, making for a truly relaxing and rejuvenating time. The Shuttle Service staff, as well as all team members, were excellent, and the in-Room dining was delicious—there is nothing to complain about. When we visit Arima Onsen again, we will stay here. Thank you for your outstanding hospitality.

We stayed here to celebrate my wife’s birthday. We booked the Anniversary Plan, and in short, it was a truly wonderful stay that made us genuinely glad we chose to spend her special day here. What impressed us first was the outstanding hospitality of the staff. From arrival throughout our stay, everyone treated us with such warmth and care that we felt completely at ease. And above all, the food was exceptional. Both dinner and breakfast were absolutely delicious—not just tasty, but beautifully presented in a way that truly felt like “a feast for the eyes as well as the palate.” Each course made us excited for what would come next, and we enjoyed every moment of mealtime. As part of the Anniversary Plan, we also received many thoughtful touches. They prepared a carved watermelon with the character “Kotobuki” (meaning “celebration/long life”), offered an extra dish on the house, and even gave us a commemorative gift. Every gesture made us happy and felt like they were celebrating my wife’s birthday together with us. Our Room had an open-air bath and a terrace, which allowed us to relax as a couple without worrying about anyone around us—something we really appreciated. In addition, as an IKYU Diamond member benefit, champagne and Shine Muscat grapes were prepared in our Room as well. This was another delightful service. Breakfast the next morning was just as impressive as dinner—not only in flavor but also in presentation—leaving us satisfied until the very end. Most importantly, my wife was truly happy during this trip—that meant everything to me. On such a special occasion—a birthday—we were able to enjoy amazing cuisine, warm hospitality, and unhurried time together as a couple. This is an Accommodation that made us sincerely feel: “We’re so glad we chose this place.” Thanks to all of your staff, it became a memorable and wonderful birthday for both of us. Thank you very much. We would love to return again for another important anniversary.

I traveled solo as a woman and enjoyed both the Gold Bath and the Silver Bath. The hospitality was outstanding. Everyone greeted me warmly, and the younger staff and international staff were kind and welcoming with friendly smiles. Dinner was delicious—the seafood, mountain specialties, and sake were all excellent. I’d be happy if you could sell the pre-meal vinegar in the shop as well; I really liked it. Since I usually skip breakfast, I appreciated having a dinner-only Plan. I may visit again on another solo trip, and I also recommend it for family travel.

I wasn’t a Takarazuka fan at first, but after staying in the Revue Room and discovering how fascinating it is, I think I’m becoming a fan of the Takarazuka Revue. The hotel had Takarazuka videos and related displays throughout, almost like a museum. Although it has a long history, it was relocated just a few years ago, so everything felt new and spotless. The Grand Theater is next door, and I ended up doing quite a bit of shopping at the store.

Three generations of our family, including myself, stayed here. We truly appreciated the thoughtful care shown throughout our stay, especially the consideration for my mother, who has difficulty walking, and we were able to relax comfortably. When we visit Arima Onsen again, we would love to stay here. Thank you very much.

From the moment we arrived, your attentive yet warmly familiar hospitality was perfectly balanced. The entire property was kept impeccably clean and well maintained. The furnishings, interior design, fragrance, and tableware— everything reflected consistently high-quality service throughout. We were able to completely switch off from work during our stay and felt truly refreshed. Thank you very much. We would love to visit again as a special treat for ourselves.

I stayed here to attend a Takarazuka performance. Since it’s right in front of the station, it was easy to find, and the lobby was bright and clean. The staff were very polite, which made me feel at ease. The room, bed, and bathroom all suited me well, so I felt very comfortable. I was also happy that Sky Stage was available. My room faced the rice fields, and when I opened the curtains in the morning, the green view stretching out below was truly soothing. I’ve stayed at many hotels for trips like this, and among reasonably priced options, this one was the best. I liked it so much that I’ll definitely stay again.

We stayed to recuperate after an illness during the intense heat. We would definitely like to come again in every season. The view from the Room and the night scenery were very soothing. The hamo hot pot kaiseki was exquisite.

I visited for a day trip. The staff were very friendly. It was in a quiet location, a little away from the Onsen town. I arrived by car about an hour early, so I went shopping in the Onsen town about a 12-minute walk away, and they picked me up by car at the tourist information center. It was raining, so I really appreciated being picked up even though it was just a day trip. Thank you very much. Next time, I would like to stay overnight.

This was my third stay. After arriving while it was still light out, I first enjoyed Goshobo’s semi-mixed Onsen and the large public bath with its golden Onsen. Since it was summer, even a short soak left me sweating nonstop. In the large bath, I shared the water with someone for the first time here; we had a pleasant chat and ended up soaking a bit longer. Dinner was a lighter, seafood-focused course. The chilled Awaji spiny lobster soup was a perfect match with Koshu wine. The highlight began with sashimi of meita-garei flounder and aged sea bream, followed by more Akashi-ura fish to enjoy. The charcoal-grilled Spanish mackerel and the Akashi sea bream acqua pazza were both seasonal specials you can only have here at this time of year. The broth in the acqua pazza was much lighter than last autumn’s filefish version. To finish, the cheese course left me fully satisfied in both quality and quantity—thank you for the wonderful meal. For breakfast, I switched back to the standard menu: milk, soup, vegetables—an all-around delicious plate—beautiful French toast, and yogurt meant to savor the jam and honey. Everything tasted exactly as good as expected. Even the mini breads were great; this time, the buttery croissant was my favorite. In my Room bath, I topped up little by little while letting it cool slightly, enjoying a pleasantly lukewarm golden Onsen. The breeze through the window felt wonderful: lush greenery everywhere, distant summer skies, murmuring sounds of life outside—and cicadas loud enough not to lose to them. Summer Onsen really is something special. After breakfast I alternated between the golden Onsen and the low-temperature sauna. It was an extremely satisfying holiday stay. Thank you very much. P.S. As always, before check-in I stopped by Sabor for a Tajima-gen burger and a café au lait.

I looked for a Hotel near Ikeda City. I wasn’t taking a flight, but it’s a very convenient Hotel. I’d like to stay again.

This is an adults-only Hotel. However, compared to a business Hotel, the Facilities were excellent for the price and I was very satisfied. The Room was spacious, the bed was large, the bath was wonderful, and the amenities were very helpful. If you don’t mind that it’s an adults-only Hotel, you can have a very satisfying stay. Great value for money! I’d stay again if I have the chance. I didn’t have time to try the meals, but still 5 stars. Thank you very much.

I stayed here for the first time last year and it was amazing, so I’m returning again this year. The station, Koshien Stadium, a shopping mall, and convenience stores—everything you could want is nearby. Right after check-in, we received welcome drinks: one bottled drink per person from the vending machine of our choice. The building is a bit old, but it’s very clean and well maintained, and housekeeping is provided even during a two-night stay. Above all, all the staff are warm and kind! While waiting for the washing machine, they even called our Room to let us know when it was about to be available, which was very helpful. I’ll definitely stay again next year! Thank you so much!

Having an Onsen is a big plus. There are in-house loungewear, and slippers are allowed when going from your Room to the Onsen, so it’s convenient and has a Japanese feel even though it’s a Hotel. All the staff were smiling and often anticipated what we needed before we even asked, which made everything go smoothly. It’s also close to the station, very convenient, and comfortable.

This is my second stay at Hanakoyado. I became a repeat guest because this is where you find the answer to whether high-quality Onsen and gourmet dining can truly be enjoyed at a reasonable price. The traditional wooden building and tiled bath are full of classic Onsen atmosphere. Even more luxuriously, the Kinsen flows continuously, and when you sink into the tub, the overflowing water swirls as it runs off. I also enjoyed a steam bath using the high-temperature source spring. The rice cooked in the okudosan is delicious, and the fish and meat carefully grilled over charcoal with radiant heat are more than satisfying. To top it off, curry rice is served at the end as well. There is an Onsen experience and cuisine here that feel wonderfully untouched by modern times.