전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 29페이지

Once again, I chose Den Haag, which I have stayed at before. The warm smiles and friendly greetings from everyone at the Hotel left a lasting impression. I enjoyed the all-inclusive plan and the meals. The cocktails and wine in particular, served in the lounge, were excellent. My child especially loved the soft-serve ice cream. I also like the location with an ocean view—it’s very quiet and relaxing. It’s a wonderful Hotel that I would love to stay at every time.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

The location was excellent. From the Room, the lobby, and even the elevator, we could enjoy beautiful views of Ise Bay, which was truly moving. The view from the lounge was also lovely, and I wish it had been available for longer hours. We chose a Japanese-style Room, and both the Room and tatami were clean, so we felt comfortable throughout our stay. We also enjoyed the Onsen, including both the large public bath and the open-air bath. The late-night Ise udon as well as the ice cream and coffee were delicious. The Ryokan staff were kind and made us feel at ease. It was also very convenient for visiting Futami Okitama Shrine, Ise Grand Shrine, and Toba Aquarium. The salmon at breakfast was large, filling, and delicious. Next time, we plan to choose a Plan that includes dinner. We’re very happy to have found an Accommodation we’d love to stay at again after such a long time. Thank you very much.

We stayed for a Multiple Night Stay in August, and everything was outstanding! First, the food: starting with peach soup with lobster on the first day, followed by artistically beautiful and delicate dishes. On the second day as well, from the prosciutto and Shine Muscat appetizer to char, wood-fired lamb… everything was perfect through dessert—we truly enjoyed every bite. The garden is spacious and beautifully maintained, with wonderful views. The open-air rock bath was amazing. The Room was also spacious and spotless, allowing us to relax at our own pace—it was pure bliss. The staff’s greetings were warm and pleasant, and this is an Accommodation we definitely want to return to. Thank you for such a wonderful stay.

This was my first time staying here. I really appreciated the Hotel’s “Eco Favor” initiative, which lets guests choose only what they need and reduce waste—it’s a great idea that helps protect the planet. I was also happy to receive a snack. At breakfast, I was touched when a staff member thanked the guests on our floor. That made the wide variety of breakfast items taste even better. Everything was delicious, and the freshly baked bread was outstanding! I’d love to stay again—thank you very much!

We were extremely satisfied with everything—the Facility, the Room, the meals, the staff service, and the activities. It’s perfect for families with small children, but even our group of five adults fully enjoyed the activities. In particular, the coordination among the activity staff and between the activity staff and Hotel staff was excellent, making our stay very comfortable.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

I booked because of the great price, but the quality exceeded my expectations and I was extremely satisfied! I especially loved that not only the hair dryer but even the shower head was ReFa.

We arrived about an hour later than planned, around 11:00 PM, but the staff kindly guided us to the parking area and we were able to park at the back. The parking lot is a bit narrow, but I thought it might be easier to park if the grass were trimmed so you could back up a little more. Since we arrived late, we just needed a place to sleep, but we made a Reservation because we wanted a good breakfast. It was great that we could bake our own waffles—they were delicious! There weren’t many items, but it was satisfying overall. They also managed breakfast hours well to avoid crowding and gave us a tag with our preferred time. We had no trouble finding seats, and there was always food available, which was nice. It’s a Hotel I’d like to use again next time.

This is a very quiet and clean Hotel. It’s close to the station, which was really convenient. Both the bed and the shower room were spacious, so I could relax. I didn’t expect amenities like cleansing oil or toner, but there was a great selection of individually packaged items, and plenty of tea bags as well. The staff were friendly and approached me when I seemed to need help. There are several staff members, so I was assisted without having to wait. If I had to mention anything: The spout on the electric kettle was broken. The shower room had a slight odor (from the drain). Breakfast was a little disappointing. Japanese dishes and drinks were well stocked. The bread, pasta, and salads were excellent and delicious, but it was disappointing that some Western-style side dishes were gone (maybe because they were popular). It might have been better to go earlier.

I called in advance to let them know I would be checking in later than planned. They told me they would explain where the parking lot was at check-in, and their directions were very detailed, so it was easy to find. There is a small step, so you need a bit of momentum to park. Kei cars cost 430 yen. I made a Reservation for a windowless single Room, but they kindly prepared what seemed like a semi-double bed instead—and it even had a window. At the front desk, you receive a toothbrush and a gown to sleep in. There is no makeup remover, toner, comb, or tea. However, the Room has an electric kettle, refrigerator, and hair dryer, so I didn’t feel inconvenienced at all. Slippers were provided. The TV was probably around 65 inches, and there were 22 power outlets available. Since there is only one light in the Room, bringing the table under it makes it possible to write or do desk work. I later found out that you can borrow a desk lamp. At night, I could hear the neighboring guest snoring from behind the TV area. For breakfast coffee, each cup was brewed with a De’Longhi coffee machine. The boiled egg was cooked perfectly. There were roll buns (plain and raisin), but nothing in particular to put on them; warming them slightly in the microwave in the hallway made them taste great. The front desk staff were also excellent and greeted me every time I went down to the first floor. At this price point, I would definitely like to stay again.

We stayed with a large group, gathering relatives from Ehime and the Kansai area. For our Konpira pilgrimage, the entrance had walking sticks, straw hats, chilled hand towels, and towels prepared, which was very helpful. It was also nice that our grandfather, who wasn’t going to Konpira-san, was allowed to use the lounge before check-in. The indoor bath also had a separate shower room, making it comfortable and relaxing even on rainy or cold days. The Room had a large window, a daybed, and two chairs, so we were able to unwind and relax. Breakfast was an irresistible selection for egg lovers—we really enjoyed it. The only disappointment was the dinner buffet selection. There were a lot of carbohydrates (maybe just local preference), but neither the meat nor fish dishes tasted particularly good, and there wasn’t much we wanted to eat. Still, we were able to relax with drinks again in the lounge afterward, so overall we were satisfied.

I was hardly bothered by noise from the neighboring Room. The Room is small, so there’s limited closet space for hanging clothes, and it would have been nice to have a small set of drawers… but it’s not an expensive Room where I can really complain, and it was only two nights. There’s no free drinking water in the Room, but that’s on me for not reading the Reviews. The best part… breakfast. A few dishes were quite strongly seasoned and made me think “Huh?”, but overall it was delicious. The tofu dishes in particular were great—I’d love to have them again. A good Hotel in a convenient location near the station—very satisfying.

I arrived about an hour early and asked if you could store my luggage, but you prepared my Room right away—and even upgraded me since there was availability. The Room was clean, I could enjoy tea in the lobby, and I was able to relax in the bath with bath salts. All the staff were friendly and welcoming with great smiles—perfect service. It’s also close to the market, and Kenrokuen Garden is about a 20-minute walk away, making for a pleasant stroll. Thank you very much.

We stayed here during a holiday. I have used several Ryokan in Sumoto Onsen before, but this time we had an especially wonderful stay. The private open-air bath let us fully enjoy the ocean view. We were also very grateful for the thoughtful consideration shown to my pregnant wife regarding the meals. Although the property shows some age, I think it is a Ryokan where you can have a truly pleasant stay.

I originally made a Reservation for two nights, from 8/2 to 8/4. Later, I added a Reservation for 8/1, and only smoking Rooms were available, so I thought that even though it was a Multiple Night Stay, I would have to change Rooms. However, you arranged it as a three-night non-smoking stay. Thank you for the Hotel’s thoughtful consideration. Thanks to you, I had a very comfortable stay.

It was a No Meals Included Plan. I checked in after 8:00 PM and left the Hotel by 7:30 AM. Since it was a no-meals Plan and I didn’t need to do any shopping, there wasn’t much that stood out… but the service from the two male front desk staff members was outstanding. They were polite yet approachable, and they spoke at a pace that matched the guest—truly wonderful hospitality. The Hotel wasn’t new, but I had a very comfortable stay.

Although the building is old, it is very well cleaned and the hospitality is excellent, so I think this is an Accommodation you can be truly satisfied with. It was also fun and nostalgic to be able to contact the front desk using a telephone you don’t see these days—perhaps making good use of the property’s vintage charm. One small thing: the yukata brought to me because the size didn’t fit had a slight odor that concerned me a bit. That said, I may simply be overly sensitive. In any case, the service is outstanding, and every staff member provided wonderful hospitality. I was deeply impressed by their thoughtful attention to detail. By chance there was a festival that day and we were able to watch fireworks; they even told us the best viewing spot, which made it a great memory. Thank you very much. As for the meals, the rice was cooked perfectly and delicious. The side dishes were excellent as well, but especially how good the rice was stood out. One suggestion: if the green onions in the breakfast miso soup could be lightly cooked in advance, then warming it at the table would make it even tastier—I felt they sometimes didn’t cook through enough with table heating alone. Still, overall everything was extremely delicious. This is an Accommodation I will definitely want to stay at again when I visit Kaminoyama Onsen.

The Room was very spacious, and the children were thrilled as soon as we arrived. During dinner, one of our children suddenly felt unwell, and we really appreciated how quickly you brought towels, a bag, and a chair so we could sit in the hallway. Once they felt better, our child said they want to stay again. Thank you very much.

I was amazed by the variety of the breakfast buffet! I would love to stay again if I have the chance.