Nationwide × Flower-Viewing AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan - 29Page Number

After traveling by car late at night and hiking Mt. Kisokoma, our family of three stayed in three single Rooms. Even though it was a bit early (14:30), they kindly allowed us to check in—thank you very much. We took showers, then enjoyed time together at a nearby izakaya from 18:00, stayed one night, and the next morning’s breakfast was very delicious. There were no sausages or bacon; instead, there were Kiso-style mountain vegetables and other local items. If we have another chance to visit Mt. Kisokoma, we would love to stay here again.

Although the building is historic and compact, the cuisine—and even the tableware it is served on—are outstanding. The hot spring water comes from both the Yubatake source and the Ryokan’s own private source, each offering a distinct bathing experience. The staff are wonderful and exceptionally attentive. This is an Accommodation you will want to stay at again and again.

I visited hoping to experience a European atmosphere, drawn by Tateshina’s location and the Hotel’s attention to detail that I had read about in advance. On my first trip to Tateshina, I was greeted by a deer as soon as I arrived, and I was thrilled by the rich nature and the refined resort-town feel. The Hotel interior felt so French it was almost surreal, and with so many beautiful paintings like an art museum, I could have spent hours finding a favorite. The Room hand soap was Diptyque, and even the amenities, magazines, and books featured colorful design that kept catching my eye. Local craft beer and soft drinks were included, and I was able to relax in the spacious Room and on the balcony. Dinner and breakfast were delicious, and throughout my stay the staff welcomed me warmly with just the right sense of distance—our conversations were enjoyable, making for a very comfortable time. As others have mentioned, since it’s not easy to visit often, it might be nice if you offered souvenirs for sale that would serve as a keepsake of staying at such a wonderful Hotel. Thank you very much for this wonderful experience.

Thank you very much for taking such great care of us during our three-night stay. It was almost our first time visiting Shodoshima, so we truly appreciated the owner suggesting a sightseeing list in advance—it was wonderful. We were also very grateful that you kindly agreed to provide a Shuttle Service, which helped us a lot. For dinner on three evenings, you arranged Japanese cuisine, Italian food, and sushi, and we enjoyed every single meal!! We also had such a great time chatting with the chefs. Our favorite part each morning was the eggs laid by the chickens. On the third day, when we found an egg and picked it up, it was still warm and made us feel so happy. The chickens were very friendly and adorable; even after returning from sightseeing each day, we would say “We’re home!” and go check on them. We also loved the view of Mt. Goishiyama from the second floor. Going up and down the stairs was another fun part for us since we usually live in a barrier-free apartment building. Lastly, we were deeply moved by the owner’s personality and heartfelt hospitality. We truly feel there is a kind of hospitality that can only be experienced at this type of private rental Accommodation. My husband and I sincerely look forward to visiting again next time!!

I was hardly bothered by noise from the neighboring Room. The Room is small, so there’s limited closet space for hanging clothes, and it would have been nice to have a small set of drawers… but it’s not an expensive Room where I can really complain, and it was only two nights. There’s no free drinking water in the Room, but that’s on me for not reading the Reviews. The best part… breakfast. A few dishes were quite strongly seasoned and made me think “Huh?”, but overall it was delicious. The tofu dishes in particular were great—I’d love to have them again. A good Hotel in a convenient location near the station—very satisfying.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

We stayed here on the first night of our two-night trip to Yamagata. The food was excellent, and we were able to try the imoni stew we had been looking forward to at breakfast. The bath was spacious and relaxing, and the garden was beautiful. My spouse and I were both very satisfied. The welcome tama-konnyaku was delicious as well.

Although the building is old, it is very well cleaned and the hospitality is excellent, so I think this is an Accommodation you can be truly satisfied with. It was also fun and nostalgic to be able to contact the front desk using a telephone you don’t see these days—perhaps making good use of the property’s vintage charm. One small thing: the yukata brought to me because the size didn’t fit had a slight odor that concerned me a bit. That said, I may simply be overly sensitive. In any case, the service is outstanding, and every staff member provided wonderful hospitality. I was deeply impressed by their thoughtful attention to detail. By chance there was a festival that day and we were able to watch fireworks; they even told us the best viewing spot, which made it a great memory. Thank you very much. As for the meals, the rice was cooked perfectly and delicious. The side dishes were excellent as well, but especially how good the rice was stood out. One suggestion: if the green onions in the breakfast miso soup could be lightly cooked in advance, then warming it at the table would make it even tastier—I felt they sometimes didn’t cook through enough with table heating alone. Still, overall everything was extremely delicious. This is an Accommodation I will definitely want to stay at again when I visit Kaminoyama Onsen.

Tatami with beds, very relaxing. Traditional hospitality with tabi socks provided. The bath on the 18th floor offers a stunning night view of the Tokyo Metropolitan Government Building from the open-air bath. Breakfast exceeded expectations with New Year's osechi dishes. About 80% of guests were from overseas, but everyone had good manners, and the bath area was kept clean. There is a 7-Eleven convenience store across the street.

My stay brought back memories of when I lived in Miyako and took my son to the beach. At check-in, the staff kindly came with us to the stairs and showed us how to get to the large public bath and the dining area. During dinner, they checked in on us from time to time—asking, for example, whether we wanted them to remove the crispy rice from our kama-meshi—which we truly appreciated. Breakfast suited my husband and me perfectly, and everything was delicious. They recommended the squid shiokara, saying it was tasty—and it was outstanding. In addition, I felt there were many thoughtful ways to enjoy a stay here, with facilities such as the lounge, footbath, and rooftop terrace. It became a trip that reminded me of raising my sons while looking out at the sea and listening to the sound of the waves. Thank you very much.

I booked because of the great price, but the quality exceeded my expectations and I was extremely satisfied! I especially loved that not only the hair dryer but even the shower head was ReFa.

This is a very quiet and clean Hotel. It’s close to the station, which was really convenient. Both the bed and the shower room were spacious, so I could relax. I didn’t expect amenities like cleansing oil or toner, but there was a great selection of individually packaged items, and plenty of tea bags as well. The staff were friendly and approached me when I seemed to need help. There are several staff members, so I was assisted without having to wait. If I had to mention anything: The spout on the electric kettle was broken. The shower room had a slight odor (from the drain). Breakfast was a little disappointing. Japanese dishes and drinks were well stocked. The bread, pasta, and salads were excellent and delicious, but it was disappointing that some Western-style side dishes were gone (maybe because they were popular). It might have been better to go earlier.

This year, my wife invited me, and we stayed here for a birthday trip for our son and me. Compared to a year ago, there were more international staff members, and we could really feel how hard everyone was working. This year again we chose the [Premium] Chef’s Selection featuring spiny lobster, abalone, and Matsusaka beef. The sashimi was exceptionally fresh and delicious—we were very satisfied—and the other dishes were also creative and tasty. The Room was a Shiracho-kan Japanese-Western style room; it was easy to use, well cleaned, and very comfortable. The Onsen temperature suited my preference perfectly, and since it was Friday there seemed to be fewer guests, so I could enjoy it almost all to myself, which felt wonderful. We are satisfied every year, but this time two things stood out: the Matsusaka beef shabu-shabu didn’t have the same impressive flavor as usual, and the toilet (washlet) in the Room felt quite old and wasn’t functioning fully. We would like to stay with you again in the coming years as well—thank you in advance. Thank you very much.

I arrived about an hour early and asked if you could store my luggage, but you prepared my Room right away—and even upgraded me since there was availability. The Room was clean, I could enjoy tea in the lobby, and I was able to relax in the bath with bath salts. All the staff were friendly and welcoming with great smiles—perfect service. It’s also close to the market, and Kenrokuen Garden is about a 20-minute walk away, making for a pleasant stroll. Thank you very much.

I originally made a Reservation for two nights, from 8/2 to 8/4. Later, I added a Reservation for 8/1, and only smoking Rooms were available, so I thought that even though it was a Multiple Night Stay, I would have to change Rooms. However, you arranged it as a three-night non-smoking stay. Thank you for the Hotel’s thoughtful consideration. Thanks to you, I had a very comfortable stay.

The Room was very spacious, and the children were thrilled as soon as we arrived. During dinner, one of our children suddenly felt unwell, and we really appreciated how quickly you brought towels, a bag, and a chair so we could sit in the hallway. Once they felt better, our child said they want to stay again. Thank you very much.

From the Room, we enjoyed a beautiful view of fresh greenery. The birdsong was also soothing. For meals, we were shown to a private dining room, and could dine in a luxurious atmosphere. The view from the open-air bath was outstanding, and all our stress melted away. This is a Hotel that makes you want to come back. We will visit again.

The Room was clean and spacious, and the bedding—including the pillows—was thoughtfully maintained to prevent odors, making for a very comfortable stay. I stayed here due to moving and was completely exhausted, but I was able to rest well. The bathroom was also spacious, which was great. I’ve stayed at other Sotetsu Fresa Inn locations as well and think they offer excellent value for money.

I stayed here the night before a last-minute hiking trip. There’s a convenience store very close by, which was really helpful. Thank you.

It was a highly satisfying stay. The Room was clean and well maintained, and we were able to relax comfortably. The staff were polite and kind, and we truly felt their warm hospitality. For dinner, we could choose kamameshi from three options and enjoyed it freshly made. Breakfast also offered a wide variety of dishes to go with rice, so satisfying that we ended up eating more than usual. Although the bath is not a natural Onsen, it was spacious and very relaxing, helping us fully recover from travel fatigue. The location is excellent and very convenient as a base for sightseeing. We would definitely like to stay here again when visiting Arashiyama.