전국 × 고객 서비스 평가가 높은 호텔·료칸 - 8페이지

I was in Atami for work for the first time in a while, and I wanted to enjoy an Onsen, so after looking around I chose this place. From Atami Station to the nearest station, Imaihama-Kaigan Station, it takes about 1 hour and 30 minutes via the Ito Line and Izukyu Line, and it’s about a 3-minute walk from Imaihama-Kaigan Station to the Ryokan—very convenient. Rather than a typical Ryokan, it truly feels like a hideaway, just as the name Ittoan suggests. The lighting is kept slightly dim, creating a calm atmosphere. Dinner was served in a bright private dining room, and the contrast between light and shadow was wonderful. The staff member in charge—who said they started working here five months ago—explained each dish and kindly chatted with us for a while. There were many dishes, all delicious of course, but what impressed me most was the simmered splendid alfonsino served as a whole fish; it was my first time seeing it like that, and both the presentation and taste were unforgettable. They recommended rice porridge as a late-night meal, but I was far too full this time. I could use a private open-air bath for 50 minutes free of charge; I chose “Akibiyori” and was surprised by how spacious it was and how many trees surrounded it. If you think of the open-air bath area as the first floor, there is an upper level that feels like a reclining bath area on the second floor, so I could enjoy going back and forth between them. It felt more spacious than the large public bath area (ofuro), allowing me to fully relax. Breakfast was also luxurious. Both dinner and breakfast are Japanese-style meals with some Western touches, which I really liked. The Room was spacious, Wi-Fi worked without needing a password, completely stress-free. Everything—absolutely everything—was wonderful here, but above all else، the staff’s courteous yet friendly manner truly reflects what makes this inn special. Unfortunately it was cloudy with rain during my stay، so as I boarded my train home، I promised myself I would return next time under clear blue skies.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

This was my second stay, and once again I chose the Plan with dinner and breakfast. As before, the meals were simply outstanding. With a full-course meal these days, I sometimes feel full before reaching the main dish, but here I was able to enjoy everything through dessert. There are many dishes, yet it all feels wonderfully light. Not only is the food delicious, but it also leaves you feeling comfortable afterward, allowing you to make the most of your evening—an extremely satisfying course. Breakfast was just as great as ever, and I was happy to have the freshly baked croissants again. Thank you very much.

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

Because we have a child, we were looking for an Accommodation with in-room dining and a private open-air bath in the Room. After lots of searching, we decided to stay at Yaeno. First of all, the staff member assigned to our Room was easy to talk to and had a warm, motherly presence. We also really appreciated the thoughtful care for families with children. We enjoyed our meal slowly over two hours, and our child was served a luxurious set meal as well and happily ate it. The bath was incredibly relaxing—I used it about seven times. I’m particular about choosing a Ryokan with a private open-air bath in the guest room, but they’re often too hot, too small, or too humid… Surprisingly few are truly comfortable for a long soak. However, at Yaeno the temperature was just right and it felt wonderful. We could also take our time until 11:00 on departure day, so I highly recommend it for families with children. I’d love to come back again in winter.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

Located roughly across the river from the Nagatoro Iwadatami (not within walking distance). This is a small, well-serviced Hotel surrounded by quiet woods with an atmosphere reminiscent of Karuizawa; though compact, it is well equipped and stocked with amenities. Dinner and breakfast are Japanese-style creative full-course meals, better suited to adults. Some Rooms feature private open-air baths, and there are also free private reservable baths, making it a good choice for guests who value privacy. The building is old, but filled with tasteful furnishings that create a charming ambiance. With only a few Rooms, the staff can provide attentive service to each party. Nights are very quiet, accompanied by the sounds of insects. There are two EV chargers (6 kW TerraCharge) in the guest-only parking area; if you drive an electric vehicle, it’s best to let them know in advance.

Both the Room and the Onsen are wonderful, and the staff and the proprietress are warm and welcoming—every visit is truly relaxing.

I’d been wanting to stay here, and I truly enjoyed it in great spirits. It was a calm and happy stay. The books in the Room were wonderful, too! I was also very pleased with the various perks at Moegi no Mura!

This wonderful Facility has no boundaries between guests and their dogs, and my wife, our dog, and I all had an incredibly satisfying day. The joy of being able to run freely across the vast grounds, and the truly ideal environment with no separation between people and their dogs, was exactly what we had hoped for. It felt as if we were getting a head start on experiencing our “ideal lifestyle,” and we were filled with a deep sense of happiness. We’ve become big fans of VILLA SEDONA!, and would love to make it an annual tradition for our family to return every year. Next time, we plan to stay longer with a Multiple Night Stay. To all the staff: Thank you from the bottom of our hearts for welcoming us with outstanding amenities and such a wonderful setting. Our whole family is already looking forward to visiting again. We truly appreciate your continued support.

I previously stayed here with my 4-year-old daughter, and while I was a little nervous about our first trip with a young child, we had a wonderful time—delicious meals and a clean Room, and we were very satisfied throughout our stay. This time, my husband was able to join us. The meals were different from last time but just as delicious as ever, and since we chose the largest Room, my daughter was thrilled. What made me especially happy was that the washing area in the women’s bath has been expanded! All of the staff were very kind, and we had a comfortable stay. We will definitely stay again as a family.

The building was beautiful, the bath was clean, and the Room was very clean as well. It was quiet, and I was able to relax very comfortably. If I go to Ofunato again, I would love to stay here again. Thank you very much.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

Thank you very much for having us. The Accommodation was spotless, and everything—from the beautiful pool and dog run to the sauna—was perfect. There were plenty of toys for our dog to choose from, and he was thrilled. It was his first time using a pool, but there was also a life jacket for dogs, so he could make his debut in a safe environment. Above all, the owner was incredibly pleasant and supportive. We requested a BBQ set at short notice, and they kindly accommodated us. They also recommended nearby markets, which helped us enjoy our meals as well. Even though it was only one night, it was a very satisfying stay. Early check-in and late check-out are rare at other places, so that was extremely helpful. Most of all, seeing our dog relaxed and happy throughout made us truly happy. We would love to stay again! Thank you very much.

From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

Because I love this Hotel and it’s perfect for visiting the theme park, I ended up staying here again. I was completely satisfied with both the facilities and the service. Every staff member was wonderful, and I always find myself thinking how glad I am that I came back. The high quality of the breakfast buffet truly lives up to everyone’s Reviews—I can only say, “I’m so glad I ate it.” We also had dinner at Bella Luce. The signature dish “Rossini” was recommended to us, so we upgraded and ordered it. Honestly, I’m truly glad we did—it was absolutely delicious. We’ll be back. Thank you very much.

Thank you as always for your kind support. We had another comfortable stay and look forward to staying again in the future.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

I stayed here on my birthday last year and had a wonderful time, so this time I stayed for two nights to celebrate my friend’s birthday as well. The meals, the baths, and the hospitality were all excellent—I was completely satisfied! I’m also grateful to the staff member who took care of us. Thank you for bringing the cake to our Room after dinner. I was also happy to receive the flower gift from the Accommodation. We could see the ocean from our Room, and it almost felt like a waste to go out. It’s quite far from Yokohama, but I would definitely like to visit again. Thank you as well for the Diamond Member benefits. We went fishing, but perhaps as a safety precaution, the barbs on the hooks were too small and we couldn’t keep bait on them. Since I usually enjoy fishing, it was disappointing, but next time I’d like to bring my own hooks and bait.

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.