전국 × 고객 서비스 평가가 높은 호텔·료칸 - 71페이지

The stonework used on the lobby walls felt substantial and refined, creating a wonderful atmosphere. The Room was clean and beautifully furnished. The bathroom area was also thoroughly cleaned, so I could stay very comfortably. The Onsen had many different types, which was a lot of fun. After checkout, I left my luggage at the front desk and took a walk around Shoin Shrine. Since it was midsummer, when I returned to the Hotel—probably because I was sweating—the staff kindly offered me a drink (sorry for the trouble). I truly appreciated it.

It was our first time staying near Toyama Station, and we stayed as a family. There were three women, but the Room was spacious enough, and it was great to have a facial steamer and massage equipment in the Room, as well as amenities like a choice of shampoo we liked. The location was excellent too. We booked a Plan that included parking, and even though we went in and out several times, they provided us with tickets accordingly, which was very helpful. When we visit Toyama again, we would definitely like to stay here again.

Although we were concerned about traveling during the Obon season and with unstable weather, we arrived safely with no issues on the roads. The welcome was attentive as always, and the familiar atmosphere made us feel at ease. The Room was clean, and the open-air bath was at a comfortable temperature, allowing us to relax. The meals featured many locally sourced ingredients, were perfectly portioned, and truly delicious. We had another wonderful stay and will visit again.

Thank you very much for taking care of us for four days! Thanks to you, we were able to spend an amazing four days. The Room was spacious, thoroughly cleaned, and very comfortable. The Hotel was also clean, calm, and relaxing—everything was wonderful. Breakfast offered a wide variety of options and everything was delicious, and the valet parking service was excellent as well. Above all, we could truly feel the thoughtful hospitality from all of the staff, which made our stay extremely pleasant. We will definitely stay again next year!

This was my first stay here, and it was an even more wonderful Hotel than I had imagined—I was completely satisfied with my visit. First of all… The Room was very clean and comfortable, and I was able to relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious with a great variety of dishes, and I couldn’t have been happier. I also enjoyed ingredients unique to Hokkaido, which made mealtime another highlight of the trip. Above all, what left the strongest impression was the outstanding service from the staff. Everyone greeted me with a smile and provided kind, attentive, and warm hospitality, making my stay truly pleasant. The Room, the meals, and the staff were all exceptional—this is a Hotel that made me genuinely feel glad I chose it. One of my goals this time was simply to stay in Niseko, and including the time spent at the Hotel, it became a wonderful memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you very much for such a lovely time.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I turned. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

I stayed for three nights on a breakfast-included Plan, and I enjoyed it without getting bored because the selection of Okinawan dishes on the buffet changed each day. It was also great that I could try unfamiliar ingredients in small portions, so when I found something I liked, I could order it at other restaurants as well. They even had Blue Seal ice cream, and drinks like hibiscus and shikuwasa flavors, which made breakfast even more enjoyable. For eco-friendly reasons, room cleaning is not done every day, but they replaced towels and pajamas and emptied the trash daily, which was more than enough. Although the hotel faces Kokusai-dori Street, it wasn’t too noisy. The location was very convenient, so I’m happy I chose to stay here.

Above all, the dinner we enjoyed here was so outstanding it left us speechless. Every dish was exquisitely seasoned, a true testament to craftsmanship that lets flavor speak for itself. The view of Mount Asama from the Room was deeply calming, and the lively birdsong drifting through the trees made a particularly memorable harmony.

The dinner restaurant was delicious, and it was great that complimentary non-alcoholic drinks were available. It would have been nice to have water in the Room.

A few years ago, I borrowed a pillow and a humidifier, and ever since then they have always been placed in the room for me. I recently visited again after quite some time as Nagoya has become farther away, and they were properly prepared. Thank you very much. I’m not sure when my next visit will be, but whenever I go to Nagoya, I will definitely stay here.

Thank you very much. I couldn’t book a Hotel in central Kyoto at the last minute, so I stayed at this Hotel in Kameoka that I had been interested in. Everyone’s hospitality was outstanding. During my Multiple Night Stay, I put up the card indicating that cleaning was not needed, but when I happened to meet the staff while they were cleaning other Rooms and hanging fresh towels on the doorknobs, they kindly and politely asked, “Would you like us to replenish drinks? Is there anything you’re missing?” I was truly happy—this is the first time I’ve stayed at a Hotel with such excellent staff service. The hot stone sauna and spa were very relaxing. Breakfast was simple with just the right selection, and I was impressed that the menu changed during my Multiple Night Stay. One note: since there is no elevator to access the hot stone sauna and spa, it may be a bit difficult for guests with disabilities.

Whenever I travel for business, I always stay here. The Room, the bath, and the price are all excellent.

Thank you as always for your kind support. This time, we had a very comfortable stay for three nights. When visiting Utsunomiya, if Sealuck Pal has availability, we will adjust our schedule accordingly.

It was our first family trip in six years. The Ryokan’s atmosphere, the meals, and the open-air bath in our Room were all outstanding. My family was very happy as well.

Thank you very much for your help. I’m glad I stayed at such a clean and wonderful Hotel. Because of the great location, I felt that using public transportation was the best option. Parking nearby is expensive, so I will keep that in mind next time.

Just steps from the station, with everything you need in the mall next door. The Room was spacious and well soundproofed. I also appreciated being able to choose your shampoo. The large public bath also has an open-air bath.

This was our second stay, following last year’s visit. The post-bath drinks were well stocked, and the indoor dog run and complimentary pet treats were even better than last year. Our pet could join us in the dining area, and it was convenient that pets can be walked on a leash inside the property without needing to stay in a carrier. All of the staff were very friendly and helpful. The only drawback was that there were few outlets in the room and their locations weren’t very convenient, but we borrowed an extension cord from the front desk to manage. We would definitely like to stay again.

This was my first stay here. It is a traditional Onsen Ryokan with some age, but it was clean and very comfortable. Everyone—the front desk staff, the dining staff, and the bath area staff—was extremely courteous and made me feel welcome. If a staff member was near the elevator hall, they would always press the button and wait with you; even if they were a little farther away, they would come back just to press it. It’s a small gesture, but it truly made me happy. The only disappointment was that the amount of alcohol I ordered with dinner was clearly less than the listed serving size, and even the shochu with water tasted almost like plain water. That was a significant negative point for me. Even if I stay at this Ryokan again, I don’t think I would order drinks next time. That said, all other service was perfect. If I visit Arima again, I would like to stay here again. The location was also excellent.

After returning to Japan, I decided to stay near Haneda and made a Reservation here because I had been wanting to stay at Mercure. The Room had stylish interior design, the breakfast was excellent, and the shuttle bus service took me back to Haneda. It was an even more satisfying stay than I expected.