전국 × 고객 서비스 평가가 높은 호텔·료칸 - 37페이지

This was our family’s first trip to Miyajima. Unfortunately it rained, but we made wonderful memories thanks to the island’s solemn atmosphere and the warm hospitality of the local people. Everyone at Kinsuikan kindly answered our questions even before the trip, and on the day of our stay every staff member greeted us with a smile and attentive service, which left a strong impression. There were many young staff members as well, and their energy really uplifted us. It was a time that made us feel Miyajima will continue to be a wonderful place in the years ahead. Thank you very much for taking such good care of us. We would love to visit again in a different season. Thank you.

It was a wonderful ryokan. I was very particular about choosing a place to stay, and it took me about 15 hours in total searching across Ikkyu, Agoda, Rakuten Travel, and TikTok. I wanted a ryokan rather than a hotel; kaiseki rather than a buffet; private dining or in-room meals rather than a dining hall; a Japanese-style breakfast; an open-air bath with natural scenery; reservable private baths or hot-spring water in the room; a quiet property without noisy group tours; within walking distance of Yubatake; a spacious room for three people; on-site payment rather than credit-card prepayment, and more. In the end, I was able to stay in an ideal location and it was fantastic. I was especially satisfied with the open-air baths in the morning and at night, and the delicious meals served in a private dining room. Our arrival ended up being later than planned due to our circumstances, but they kindly accommodated us, for which we are very grateful. Since it’s such a major tourist destination, I assumed it would be all hotels, but I’m so glad there is an authentic restaurant-style ryokan like this—thanks to it we had an amazing time and were truly happy.

This was my first stay, and it was an even more wonderful Hotel than I expected. The Room was spacious and thoroughly cleaned in every corner, making for a very comfortable stay. The service was attentive, and the breakfast was delicious. I highly recommend this Hotel and would love to stay again.

I stayed here with a friend. The building is old and compact, but it was clean and well maintained, and we were very satisfied with the delicious meals and silky hot spring baths. The porcini ravioli served at dinner was so good we wished we could have had seconds. I think this is a highly satisfying place for adults to relax and unwind. It’s a bit of a walk for sightseeing, but it was nice to take a leisurely stroll before dinner.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

I booked this Hotel for my first trip to Kagoshima. It is located inside the Tenmonkan arcade, making it convenient for getting anywhere. The Room was spacious and clean, and the property was very quiet. One minor point: the bathroom is a typical unit bath, so I would have preferred a separate toilet and a bit more space.

I’m a repeat guest. I always have a comfortable stay. The Room is clean, and I appreciate the anti-fog section on part of the bathroom mirror. Seeing the little rubber duck in the bath is soothing, even for an older guy.

I stayed for two nights with my son on my birthday. Every detail of the property showed great care, and the staff were warm and attentive, making our stay truly comfortable. The dinner course was far beyond simply “delicious”—it felt like a series of surprises and discoveries. Enjoying local ingredients in their place of origin. It wasn’t just the produce; it felt as if Nara itself was part of the cuisine. Rather than just feeling full, all five senses were satisfied, and for the first time in a while, dining itself felt like an “experience.” In the morning, Kasuga Taisha Shrine was wonderfully quiet and made for a perfect walk. We also climbed Mt. Wakakusa and took our time enjoying the views of Nara. Staying two nights allowed us to fully take it all in. I would love to visit again in a different season.

Close to the stone steps, we were able to leave our luggage before check-in and enjoy exploring the area. The bath water temperature was just right, so we could relax and soak for a long time. Of course, the hot spring quality was excellent. The changing Room was also very clean and comfortable. The meals were filling, and we were very satisfied. I forgot to mention this to the staff when checking out, but the TV remote in the Room didn’t work—possibly due to dead batteries—so we operated it using the buttons on the TV itself.

All staff—front desk, dining, and housekeeping—were pleasant, and the hospitality felt exceptional. The building has been renovated, and the Room was spacious and clean. Breakfast offered a good variety of side dishes and was delicious. The dining area was also clean. A very comfortable Accommodation. As this is in Nagano Prefecture, an Accommodation Tax of 200 yen must be prepared separately.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.

We arrived by taxi from Hakodate Airport. There is also a bus stop within walking distance, which is convenient. The meals were plentiful, and the squid in particular was delicious. It’s best not to expect much in terms of the view from the Room. There are two convenience stores nearby, and the refrigerator was empty so we could use it freely. The Onsen was excellent, with smooth, light water. Everyone—from the front desk to meal service and futon setup—was friendly and always smiling, which was wonderful. We will stay here again when we visit Hakodate.

I heard this is the oldest property in Reggina. The building did feel a bit dated, but it was kept very clean. The bedding was comfortable and I slept well. The staff were especially wonderful. Reggina is consistently pet-first, which made us feel at ease. Both dinner and breakfast were Japanese-style and very delicious.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

We stayed in a private two-story house with a Barcelona sauna. We were satisfied with everything—the Room, bath, and Facility. Above all, the Onsen water was silky-smooth, the temperature was just right, and it was amazing. Everything provided—from the hair dryer and facial lotion to the shampoo—was excellent. It was the best Accommodation we have ever stayed at. We would love to stay again someday.

Everything—from the hospitality and the Room to the dinner—was outstanding, and we were completely satisfied. First, the matcha tea and sweets served as a welcome were delicious. The steak kaiseki dinner was carefully prepared dish by dish, the meat was tender and very tasty, and although the portions were generous, we finished everything. The herbal tea also had a wonderful aroma and was very relaxing. Their commitment to ingredients from Noto really came through, and you could feel their love for Noto. The service was also excellent. The Room was just the right size, and we appreciated having a large table. When visiting Kanazawa, I would definitely recommend this Accommodation to many people. I would love to stay here again.

Everything about the Accommodation—the Room, the meals, and the staff—was excellent and very satisfying. In particular, I was soothed by the soft, gentle waters of Sujiyu Onsen. The bath in the Room was wonderful, and I was able to relax and take my time.

The welcome chocolate sweets were delicious. The room was stylish, neat, and spacious—just like the photos. At dinner, each dish was carefully explained, and everything tasted wonderful. Breakfast was delivered to our room, so we could relax and enjoy a luxurious morning. Since I don’t drink alcohol, they kindly replaced the wine at both dinner and breakfast with juice. I would definitely like to stay again.

The complimentary drink service and delicious breakfast were included, and I had a very comfortable stay. The room was clean, and the amenities were well stocked. If I visit Okinawa again, I would definitely like to stay here.

This was our first time staying here as a couple. We arrived using the navigation system, and headed toward the lights of the building on a small hill. The sunset was incredibly beautiful, and we were truly impressed by what a wonderful place it is. The meals were also delicious—both dinner and breakfast. The Room had a large bed, and we were able to relax comfortably. Thanks to you, our time in Nara became a wonderful memory, with both the Accommodation and the shrines and temples being outstanding. Thank you very much to all the Accommodation staff.