전국 × 고객 서비스 평가가 높은 호텔·료칸 - 35페이지

When I came to Hokkaido, I was looking forward to great food, but the Hotel’s breakfast alone was high-quality enough to fully enjoy Hokkaido.

Choosing the Plan with breakfast and dinner was absolutely the right decision. Using the ingredients as they are, with a clever twist here and there, we found ourselves saying “oh!” again and again—it was a real delight. We highly recommend the meal Plan. The Room was clean, and the Onsen was very relaxing. It exceeded our expectations for the price. We’re already looking forward to the meals on our next stay. Our sincere thanks to all of your staff. Thank you, and until we meet again.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

It had been unbearably hot for so long that I didn’t feel like going anywhere, but I thought a hotel staycation would be enjoyable, so I decided to make a Reservation. The chilled hand towels on arrival and the ice-filled ice bucket provided during turndown were thoughtful touches—especially appreciated in summer. It was also my first time trying lounge hopping, and I miscalculated by eating too much and ending up uncomfortably full at dinner… Still, I enjoyed strolling around the garden inside the Hotel and had a very satisfying stay.

We stayed here for our honeymoon. Both the staff member who guided us at check-in and the person in charge of dinner struck the perfect balance—warm, attentive, and sincerely welcoming—so we were able to relax and enjoy our stay. We splurged on the Tajima beef kaiseki. There were no vacancies for a second-floor Room, so we were a little worried about dining in the restaurant, but it turned out to be a completely private room and felt very special. We were also happy that the menu had our new last name and the date printed on it, so we took it home as a keepsake. *Sound does carry quite a bit, so when the guests next door spoke loudly at times, their conversation drowned ours out (in a funny way). More than satisfied. We were absolutely stuffed. I was looking forward to late-night soba, but there was no room left—if anything, we went back to our Room and fell asleep right away. Such a shame. Both dinner and breakfast offered choices, which added an extra special touch and made us very happy. The rice at breakfast was so good—I couldn’t finish it all and wished I could have made onigiri… It had been ages since I slept on a futon mattress, so I was nervous, but there was a mattress underneath and it felt just like sleeping in a bed. And the amenities were Sekkisei… In the women’s large public bath there was also an assortment of shampoos to choose from—even ReFa shampoo was available. I usually bring my own because I worry whether provided products will suit my skin or hair, but this time I didn’t need any skincare at all… which almost made me regret packing mine. This Accommodation left us with “the best kind of regret”—the kind that makes you want to come back. Next time we’re celebrating an anniversary or another special occasion, we’d love to upgrade to a higher-grade Room. Thank you again—we hope to return.

We stayed in the detached annex with our family of four and our dog. The Room was spacious and clean, and everything was prepared so we could relax right away. We checked in during a typhoon in heavy wind and rain and got completely soaked, but it was a relief that we could use the Onsen immediately after arriving. The kitchen was well stocked with cookware and seasonings, so we brought ingredients and cooked dinner ourselves. The breakfast bread and soup were very delicious. Since it was a second-floor Room, the view was amazing. The sunrise glow was beautiful. However, it was disappointing that there were so many stink bugs on the terrace that we couldn’t go out. There were also plenty of amenities for dogs. We were able to enjoy bath time together and even sleep together. Check-out is at 11:00, so you can take it easy in the morning. I used the Onsen twice in the morning. Being able to enjoy the Onsen whenever I wanted made me very satisfied. Next time, I’d love to soak in the terrace jacuzzi while looking at the starry sky. I would definitely like to stay again.

With an excellent location for sightseeing in Nara, we stayed here for the second time, this time to visit the Nara National Museum. From the moment we arrived, the parking guidance was very courteous. The room was spotless, and the large public bath was clean as well. We also enjoyed a delicious breakfast and had a very pleasant stay. After checking out, the staff member who first assisted us even came out of their way to see us off, which made both my husband and me truly happy. I think this is a wonderful inn filled with warm hospitality and thoughtful care.

I stayed here when visiting Ghibli Park! Even though the Reservation mistake was my fault, the staff handled it flexibly without showing any displeasure. Thank you so much! The breakfast buffet was also very delicious. I’ve stayed at many Hotels, but the service here was outstanding and made my stay truly pleasant. Not only the front desk staff, but also everyone working at the buffet was cheerful, and I had a great morning. I don’t usually stay at a Business Hotel, but when I’m in Nagoya again, this is definitely the Hotel I want to stay at!

Although my stay was short, I had a very comfortable time in the clean and spacious Room. The jet bath was fantastic. Next time, I’d like to stay when I have more time and try the breakfast as well. If it’s late at night, there aren’t any nearby shops open (even the station kiosk is closed), so it’s best to buy anything you may need in advance.

The front desk staff were very kind and left a warm impression. There was an incredible variety of amenities—more than I’ve ever seen before. I was especially happy to find the foot fatigue relief patches and hair oil. There were also many items available to borrow for free, and I really appreciated the extension cord in the room. As others have said, breakfast was truly satisfying. The small dishes made it easy to pick up items, and there was a great variety—I ended up eating too much. The hoto noodles and curry are especially recommended. If I had to mention one thing, the bath drain seemed to clog slightly at times, but it was more than made up for by how comfortable everything else was. I would definitely like to stay here again.

This is a well-established, reliable Hotel in Amami. There is an Onsen on the top floor, and soaking in the open-air bath while taking in a panoramic view of Naze Port washes away your fatigue. From your Room, the ocean is right in front of you. The sea below has coral reefs, and tropical fish—even Nemo and friends—swim by. The staff are kind and always make you feel comfortable, so it feels like coming home. Whenever I visit Amami, I spend one night here and have dinner at Yani. Resting while looking out over Amami’s sea from your Room feels wonderful, and in the morning you can relax over breakfast with views of the garden and ocean—this is a Hotel that leaves you feeling refreshed.

My daughter and I stayed for two nights. All of the front desk staff were very friendly, making our stay truly comfortable. The location is great, and they also offer welcome drinks and laundry (free of charge), so the value for money is excellent. I would definitely stay here again when visiting Hakodate.

We were very satisfied to stay in a lovely Room at this price and enjoy a luxurious dinner (assorted sashimi, sukiyaki, etc.). It would be perfect if there were an elevator. The view was wonderful, and we were told you can also see a beautiful sunset on a clear day. We were also impressed by the warm, efficient staff who never made us feel the Accommodation was aging. The large public bath with a great view was comfortable, and the front lobby had some items slightly cheaper than the souvenir shop, so we got good deals. Choosing the Deluxe Twin Room was absolutely the right decision. If we stay on Shodoshima again, this is our only choice.

Our child was thrilled with the bunk bed and had a great time. The waffles at breakfast were delicious. We would love to stay again.

I travel out many times throughout the year. I was truly won over by how delicious the food was here. The rice was cooked perfectly! Ayu sashimi (my first time), salt-grilled ayu (the seasoning, grilling, and timing of service), and even the soup—everything was flawless. From now on, your salt-grilled ayu will likely be my benchmark for taste. This may sound presumptuous, but I believe it’s simple dishes that really show a chef’s skill. The yukata in the Room were crisp and nicely starched, so even someone like me who doesn’t usually like yukata could wear it comfortably. I also appreciated the detox water after bathing.

I stayed here to relax at an Onsen Accommodation. The homemade, heartfelt dishes were truly delicious. Dinner was great, but breakfast was especially memorable—the simmered royal fern, Tochio fried tofu and bamboo shoots, and simmered potatoes were outstanding. The potato salad was also excellent; the woman next to me had finished hers and asked for seconds, so I requested an extra serving as well. After bathing, I opened the Room window and enjoyed the pleasant night breeze from the satoyama countryside, soothed by a chorus of frogs. I was very satisfied!

This was my first stay, and the Accommodation was very clean and well maintained. The women-only floor also made me feel safe and comfortable during my stay.

We were thoroughly satisfied with the many delicious, beautifully presented dishes that captured the transition from summer to autumn. We enjoyed them in a private dining Room with a waterfall right in front of us. We stayed in a detached suite called Suirei, where a small stream runs through the Room. From the spacious open-air bath, there is another smaller open-air bath just down a few steps; each has a different temperature, so you can soak for as long as you like. The garden was also expansive, and we were able to fully enjoy summer and feel refreshed. Thank you very much for celebrating our 60th birthday with us. I hope to visit again even when I’m a grandmother.

I stayed here while sightseeing in Osaka. The hotel is conveniently located near the station, and the room was spacious and easy to use. The table and chairs in the room were very practical and made my stay even more comfortable. The amenities, welcome drink, and breakfast were simple but well taken care of, and I was very satisfied. The staff were kind as well, which made for a great trip. Thank you very much.

I always enjoy staying here comfortably. This time, for the first time, the front desk staff called the elevator for me and explained how to use it on the first floor, and the service had improved even further. Whenever I visit Koshigaya, I used to switch between this Hotel and another one on the east side, but from now on I will choose Sun Clover only.