전국 × 만족도 평가가 높은 호텔·료칸 - 201페이지

I stayed here for the first time to celebrate my birthday, and I’m glad I did—I had a very satisfying stay. At check-in, the gentleman who assisted me was extremely courteous, which made for a pleasant start to my trip. The Room was spotless, and I was especially happy with the well-stocked amenities. The shower in the Room was excellent. I had assumed it would be small, but there was plenty of space and strong water pressure—very satisfying. I also used the Onsen and the pool. The pool had a great view; it was a shame it was cloudy that day, but there were warmer areas in the water temperature-wise, which felt really nice. If I had to mention one thing, it would be perfect if they were directly connected to the Hotel with no need to go outside. I wanted to use the Onsen before checkout, but even though it isn’t far, you still have to walk outdoors—and I didn’t feel comfortable doing that right after waking up without makeup—so I gave up on that idea. Still, I had a fulfilling and worthwhile time overall, and I’m glad I chose to stay here.

A new Hotel, and everything is clean. It is a little away from downtown, but still within walking distance. Only breakfast is available; dinner is not provided. The breakfast buffet has just the right variety, and personally it helps me avoid overeating. Be aware that it gets crowded on days with group guests. You can see the sea from the window, so the view is nice enough. Parking is free to use. There is a public bath and a coin laundry (washer and dryer are separate) on the 2nd floor, which is convenient even for long stays. There is a 24-hour supermarket just a short walk away, making shopping easy as well. Since it was a corner Room, it was spacious. With a table, chairs, and a sofa, you can relax comfortably.

The building is new and located in front of Kumamoto Station, with spacious and clean rooms. The Onsen is small, but the water quality was excellent. The complimentary breakfast was delicious. There is only one elevator, so there might be a short wait, but everything else was very satisfying. The Aka-sake was delicious as well.

Thank you again for your help! Starting this time, I chose sightseeing spots that can be visited while staying at the AZ Hotel, and I plan to continue doing so in the future! As an aside, I stopped by a nearby convenience store before entering the Hotel and then checked in, which reminded me once again how excellent the front desk staff’s service was. (Sorry for comparing it to the convenience store.)

We visited as a family of four, meeting up at Yamanashishi Station with our eldest son who lives in Tokyo and the three of us who drove from Kansai. As we got closer to the Accommodation, the country road shown by the navigation system made us think, “Could it really be this way?” and we struggled a little. If I had to mention any negatives from this trip, it would be that—and that the washbasin sink was black, so water marks were slightly noticeable after use. Upon arrival, we were surprised by how distinct and impressive it looked compared with its surroundings. We arrived about 30 minutes earlier than planned, but we were warmly welcomed and smoothly shown inside, which left a great first impression. The moment we opened the tasteful sliding entrance door set back from the gate, we were moved by the view stretching from the pine tree in the center courtyard all the way to the kura storehouse building across it. While preserving many historical elements—such as exterior walls, tiled roof, and pillars—the interior has been renovated into a clean and refined space that feels wonderful to spend time in. In both the audio room at the back where you can listen to records and the second-floor study stocked with everything from relatively recent Japanese literature to art books and foreign titles, there were chairs and ottomans in different styles arranged throughout. We were able to forget everyday life and relax at length. These spaces became favorites for my wife and daughter, who have a strong appreciation for music and art. My eldest son and I also used the sauna in the separate kura building across the courtyard before dinner. It’s available 24 hours; he enjoyed it late at night, while I went again after breakfast the next morning. In addition to a cold plunge bath there is also a regular bathtub; together with the indoor hinoki cypress bath in main building where you can fully stretch out your legs, there are two bathing options. Dinner and breakfast were served in another kura building on opposite side , featuring thoughtfully crafted dishes using plenty of local ingredients. We thoroughly enjoyed everything—especially Koshu-style sukiyaki with beef and horse meat paired with three dipping sauces—alongside wine we picked up on our way there. After dinner we projected onto a large screen with projector held family drama viewing night for all four of us. We slept in bedroom where four beds could be lined up comfortably side by side. They even provided charging cables at each bedside equipped with three types of connectors—we were impressed by such attention to detail. Speaking of details: along with alcohol , refrigerator was stocked plenty chilled mineral water which was very helpful given season . There was also an assortment of nostalgic snacks card games insect-repellent items etc., showing both thoughtfulness playfulness. A location completely removed from noise spacious layout well-maintained Facilities lacking nothing an endlessly interesting interior blending old new perfectly—and being able enjoy all without interference as family four. It exceeded our expectations imagination. We’re glad chose this place for one those precious few times each year when whole family can gather . Thank you for your attentive hospitality .

This was my first time staying at a pension. The bath has free-flowing hot spring water and can be reserved for private use, so I was able to relax and enjoy it. It felt very open, and the water was wonderfully soothing. There was more than enough food, but it was delicious and I finished everything. It rained on the day of our stay, but it cleared up in the morning, and breakfast with the beautiful view tasted even better.

We were able to spend a truly enjoyable day centered around our dog. The small patch of grass in the Room was neatly trimmed, just the right size for a puppy, and our pup played happily. For our dog’s meals, a dedicated chair was provided, and the food was cut into easy-to-eat pieces—thoughtful touches like these were evident throughout. The Facility overall was very comfortable, and we had a relaxing stay. Above all, we could really feel the staff’s deep love for pets, and we would definitely love to visit again.

I stayed at the accommodation with my beloved dog. The first thing I felt was the owner's deep love for the local area. Their passion for cherishing local attractions and ingredients was evident in the meals and throughout the facility. The meals were made with plenty of local ingredients, offering a gentle and delicious taste! On our first night, the fruits were a bit large, making it difficult for my dogs to eat, but by breakfast the next morning, they had been finely cut. This thoughtful gesture truly moved me. The sauna was excellent, leaving both my mind and body refreshed. My dogs also seemed to feel safe and comfortable during our stay. It’s a wonderful accommodation filled with kindness that naturally makes you want to return again someday. Thank you so much!

We had a truly fulfilling and enjoyable stay here. Six of us stayed together, including our children and their spouses. From the pre-departure emails to the on-site guidance, everything was very clear, so we felt at ease throughout our stay. The Facility was also kept very clean and well maintained, and we were completely satisfied in every way. We bought ingredients at a nearby supermarket and had a barbecue for the first time, which was great fun. Even though it was late May, we were able to use the pool, and the rock bath accessible from the poolside was also very comfortable. One night went by in no time—we definitely want to come back for two nights next time!

We visited during the July long weekend with our two children, aged 9 and 5. As soon as we entered the Room, we were amazed by the view from the living room. That alone made the trip worthwhile. Everything in the Facility felt spotless, the view from the bath was wonderful, and there was also a washer-dryer and a fully equipped kitchen. We could truly live here. The activities were also incredibly well organized, and our children had an amazing experience. We harvested vegetables together, made pasta using what we picked, and melted beeswax to make herbal lip balm. Our younger child especially loved getting to actually pound the meat, coat it in flour, dip it in egg, and cover it with breadcrumbs. There’s no way I could give anything other than a perfect 5. We would love to visit again.

We stayed with a total of seven guests—five adults and two young children—and everyone was able to relax comfortably throughout our stay. The luxurious, open layout was truly impressive, never once feeling cramped even with this many people. True to the “self auberge” concept, shopping for fresh local ingredients and taking our time cooking them over the lava stone hearth was an exceptional experience. It wasn’t just about cooking—we enjoyed a truly indulgent time gathered around the fire, relaxing and chatting at our own pace. The private sauna was also outstanding; after reaching peak relaxation, the panoramic view of the town from the elevated terrace was breathtaking. The interior design, amenities, and tableware were all thoughtfully curated down to the smallest details, making it feel like one night simply wasn’t enough. Both adults and children were completely satisfied, and we will definitely be back again.

It was a truly wonderful Accommodation. The Room, meals, and Onsen were all completely satisfying. The staff were also very kind, and we were able to relax and enjoy a comfortable stay. We also enjoyed the nature of Norikura, and it is an Accommodation we would definitely like to stay at again. Thank you very much.

There were lots of adorable cats, and they played with us using toys! When we left the Room door slightly open, they came in, which was incredibly soothing. We also had a child with us, and they happily played with the toys, so we’re really glad we came. Even our daughter, who usually spends her time playing games, didn’t play even once—it turned into a fulfilling day and we were very satisfied! She said she wants to come again, so we’ll check our schedule and plan to visit again.

I stayed here for my second night on a solo trip. Tucked away down a small path, it was so quiet—no traffic noise, just birds and insects. There were even cute little frogs on the terrace, which felt wonderful for someone who loves wildlife. The grounds are beautifully planted with lots of greenery, and the Room was extremely clean. The meals used ingredients harvested on the property and were outstanding—carefully prepared and delicate, yet warmly home-style at the same time. After the delicious dinner, they prepared a beautiful open-air bath for me, and I slept like a log until right before breakfast time. The owner couple were also very kind, sharing details about the ingredients, the plants on the property, and recommended spots to visit. This is a truly wonderful Accommodation filled with their care in every aspect—from the Room to the food to all Facilities. It’s an Accommodation I’ll definitely want to return to. Thank you very much.

I woke up to rain, and in the morning open-air bath, the wet green maple leaves were glistening. Maybe I drank a little too much and ate too much yesterday? Time passed slowly, and I felt truly refreshed. What soothed me most was the smiles of the front desk team and the staff at Banri. Thank you very much.

This was my second stay. This time, I really enjoyed everything within the Hotel, including the private Onsen, karaoke, and massages. The buffet meals were also excellent, with crab and eel among the delicious options. One small thing I noticed was that it would have been even better if the buffet salad included lettuce or cucumbers, and that chopped green onions as a condiment were not available at breakfast. It’s a minor detail, but it stood out to me. I would like to stay again.

Thank you very much for your hospitality. This was our first family trip since losing our beloved dog, and we traveled with my elderly parents who have difficulty walking. I thought it might feel a bit sad, but everyone was so kind and had such wonderful smiles that it became a truly enjoyable trip! Our dog’s name was also Fuji, so it felt like we were meant to be here. My parents were also happy that, thanks to the walking support cart, they could choose their own dishes at the buffet. Every dish was amazing—beautifully presented and delicious. The meat was tender as well, and everyone loved it. We also enjoyed the water bar, the old-fashioned game arcade, and the souvenir shop! The bath was spacious and great, but there weren’t many handrails, so my mother seemed a little uneasy. Still, it felt wonderful. The Room was of course clean and very comfortable. We went to the pool area to take photos, and I thought it was a pleasant place for a walk. We would definitely like to stay again. Thank you very much.

Unfortunately, the weather wasn’t great and we couldn’t see Mt. Fuji, but the spacious grounds were full of things to enjoy. The baths were also large, and we were able to relax at our leisure. The buffet makes you want to try everything, but there’s such a wide variety that it’s more fun to create your own course menu to suit your tastes. The beer was delicious, but the baby wine—something you can only enjoy here—was exceptional. We had an unexpected issue on our side, but we truly appreciated how kindly and helpfully the staff responded.

Both the Room and the bath, as well as the meals, were excellent. The service was attentive. I was able to spend a relaxing and luxurious time. If I may mention one thing, a razor was provided, but it was not very sharp, and there was no shaving foam. I tried substituting another soap, but it did not work well and I ended up cutting my face.

We stayed on the No Meals Included Plan this time. From the moment we arrived at the parking lot, the hospitality was outstanding and truly impressed us. The meals looked delicious, so next time we would like to stay on a Plan that includes dining. Thank you very much for your hospitality.