APA Hotel Hiroshima-Ekimae Shinkansen-guchi 투숙객 리뷰 및 후기

• 3.20

  もと&みー

  게시일: 2026. 6. 16.

  About a 5-minute wal...

  About a 5-minute walk from the Shinkansen North Exit. It’s a convenient location. The Room and amenities were the same as other APA Hotels, so there was no inconvenience.\nWhat concerned me a bit was the staff’s attitude—it felt rather curt, which wasn’t very pleasant. Also, even though I went to the large public bath right after it opened, there was already quite a lot of trash in the bins.\nI found it a little disappointing.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스2
  • 식사－
  • 온천・목욕3
  • 만족도3

  • 2026. 6. 13.～
  • 2명 1개
  • Twin Room – Non-Smoking in All Rooms
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel Hiroshima-Ekimae Shinkansenguchi. We are relieved to hear that you were able to enjoy our convenient location, guest rooms, and amenities without any issues. However, we sincerely apologize for the unpleasant experience caused by our staff’s service, and for the inadequate cleaning and maintenance of the public bath, which did not meet your expectations. We take your valuable feedback seriously and will provide additional training to all staff while further strengthening our regular inspections and cleaning procedures to ensure a consistently clean and comfortable environment. We look forward to welcoming you again.

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• 4.00

  Z1214

  게시일: 2026. 3. 28.

  Close to the station

  This time, we stayed here for a trip from Itsukushima Shrine to Matsuyama the next day by Super Jet, including Dogo Onsen, and it was very convenient. Both dinner and breakfast were excellent.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2026. 3. 26.～
  • 1명 1개
  • Standard Room (Single Occupancy) – Non-Smoking in All Rooms
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel Hiroshima-Ekimae Shinkansenguchi. We are truly honored that you chose our Hotel as your base for your journey from Itsukushima Shrine to Matsuyama and Dogo Onsen. With our location just a 4-minute walk from the Hiroshima Station Shinkansen Exit, as well as the wide variety of dining options at the nearby Facility “ekie,” we are delighted to hear that you were able to make full use of our convenience. We will continue striving to be a Hotel chosen by many guests. We sincerely look forward to welcoming you again.

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• 3.60

  大阪大阪大阪

  게시일: 2025. 10. 30.

  The facilities and r...

  The facilities and rooms were very clean and comfortable. However, even though check-in is automated, there are not enough staff to handle tasks like luggage storage, retrieval, or assisting long-winded foreign guests. I had to wait an extremely long time just to retrieve my luggage.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스1
  • 식사－
  • 온천・목욕5
  • 만족도2

  • 2025. 10. 28.～
  • 2명 1개
  • Standard Room (Non-Smoking, for 2 Guests)
  • 식사 불포함

  모두 보기
• 4.00

  福岡カレー愛好家

  게시일: 2025. 4. 3.

  At Check-in

  Check-in may take longer than expected for some guests using the machine, and it might be beneficial to assist those arriving around 2:30 PM to ensure smoother operations and overall satisfaction. If guests arrive before the official 3:00 PM check-in time but cannot access their Room, it could lead to dissatisfaction. We recommend increasing the variety of complimentary beverages.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스3
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2025. 3. 31.～
  • 1명 1개
  • Standard Room (Single Occupancy) - Non-Smoking
  • 식사 불포함

  모두 보기
• 3.00

  J-200

  게시일: 2025. 3. 25.

  It is beautiful.

  The Hotel is new and very clean. The beds were also comfortable. Considering the location and price, it offers good value for money. However, the elevators are slow. There are two elevators, but they take a long time to arrive, so it's better to allow extra time to avoid frustration. It was especially crowded during breakfast hours.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스3
  • 식사2
  • 온천・목욕3
  • 만족도3

  • 2025. 3. 23.～
  • 1명 1개
  • Standard Room (Single Occupancy) - Non-Smoking
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing APA Hotel〈Hiroshima-Ekimae Shinkansenguchi〉. We are truly delighted to receive your kind words. However, we sincerely apologize for any inconvenience caused regarding the elevator. We will take your valuable feedback into consideration for future hotel operations. All of our staff look forward to welcoming you again soon. Front Desk - Egawa

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• 3.80

  自転車は左側通行

  게시일: 2024. 12. 6.

  Connecting Room

  Used a connecting room for 3 women. It looked spacious in the photos, but it was adequate, and since we were only sleeping, it wasn't a problem. The room was kept clean. The bath was lukewarm, so you can soak in it slowly. Those who like hot water might find it unsatisfactory.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2024. 12. 4.～
  • 3명 1개
  • Connecting Room (3 Persons) Non-Smoking
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel <Hiroshima Ekimae Shinkansenguchi>. We sincerely appreciate you choosing our property among the many hotels in Hiroshima. We are honored to receive high praise regarding our guest rooms. Based on the valuable feedback from our guests, our entire staff will strive to create a hotel that satisfies our customers even more. Lastly, thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback and comments. We hope you will choose to stay with us again when you visit Hiroshima.

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• 4.00

  まきとしんごのパパさん

  게시일: 2024. 11. 17.

  I used it for the first time.

  The room was functional, but the small size was psychologically uncomfortable. However, the bath and breakfast were good.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스3
  • 식사5
  • 온천・목욕5
  • 만족도4

  • 2024. 11. 15.～
  • 1명 1개
  • Standard Room (Single Occupancy) Non-Smoking
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel Hiroshima-Ekimae Shinkansenguchi. We also sincerely appreciate you taking the time to post a review. However, we sincerely apologize for any discomfort you experienced regarding the guest room. Our hotel is designed to be compact, focusing on functionality. We are committed to making improvements to ensure a more comfortable stay. Your valuable feedback will be used as a reference for future operations, and we hope you will continue to favor APA Hotel. All of our staff look forward to welcoming you again. Front Desk, Kojima

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