DANSETSU SAPPORO 투숙객 리뷰 및 후기

(홋카이도/삿포로시) [전체 136개 객실]
종합 점수
4.27
좋다 (138)
  • 객실 및 어메니티
    4.23
  • 시설・설비
    4.33
  • 접객・서비스
    4.18
  • 식사
    4.07
  • 온천・목욕
    4.45
  • 만족도
    4.28
2.20
yoandsin

I visit Hokkaido 2-3...

I visit Hokkaido 2-3 times a year and often stay in Sapporo, but since many hotels near the station were fully booked, I chose this Hotel based on good Reviews. Although check-in could be done via QR code and I registered in advance, the QR code disappeared when it was time to check in, so I had to re-enter my information. Despite specifying "2 females" during the Reservation process, staff assumed we were male based on appearance. While there was an explanation about Facility usage, there was no guidance regarding the elevators. The Facility is newly opened but has a step in the toilet area that seems inconvenient for elderly guests. The cups had an oily film that made me uncomfortable, so I washed them again at the sink. There was long hair left on the sofa which felt unpleasant. The sauna was relaxing; however, I don't think I'll use this Hotel again.

  • 객실 및 어메니티2
  • 시설・설비2
  • 접객・서비스2
  • 식사-
  • 온천・목욕3
  • 만족도2
  • 2025. 6. 13.~
  • 2명 1개
  • Moderate Twin [Non-Smoking]
  • 식사 불포함

시설에서의 답장

Thank you very much for staying at Warm Snow Sapporo. We sincerely apologize for any discomfort caused by our staff's service or room cleaning. Moving forward, our entire team will strive to operate the hotel in a way that makes all guests want to return. Thank you for taking the time to post your review.

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