THE ORIENT 투숙객 리뷰 및 후기
- 객실 및 어메니티4.72
- 시설・설비4.69
- 접객・서비스4.61
- 식사4.72
- 온천・목욕4.55
- 만족도4.66
We had a comfortable stay.
This was my first stay since the name change. It was comfortably the same in a good way. I think there used to be blinds on the inside of the Room window, but this time there was an opaque inner glass window, making it double-layered; even when closed, it still let in light, which made it easy to spend time in the Room. The room service was as delicious as ever. However, I was disappointed that croquettes were no longer available to order. I return to Kobe regularly, so I would like to stay here again next time.
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕5
- 만족도5
- 2026. 7. 18.～
- 2명 1개
- Oriental Twin (City Side) / Floors 8–11
- 식사 불포함
시설에서의 답장
Thank you very much for staying at our Hotel. We also sincerely appreciate your perfect rating and your kind comments. We are delighted to hear that you visited us even after the Hotel name change and that you were able to enjoy a comfortable stay as always. We are also pleased to know that the Room window still allowed plenty of light while keeping you comfortable. In addition, we truly appreciate your feedback that our room service remained delicious as ever. Regarding the croquettes, we are very sorry to have disappointed you, as they were not available despite your anticipation. We will continue striving to provide an even more comfortable and pleasant stay so that all guests can enjoy the same sense of comfort with us. When you return to Kobe, we would be honored if you choose our Hotel again. All of our staff look forward to welcoming you.
