Courtyard by Marriott Shin-Yokohama Station 투숙객 리뷰 및 후기

(가나가와현/신요코하마) [전체 203개 객실]
종합 점수
4.38
좋다 (98)
  • 객실 및 어메니티
    4.57
  • 시설・설비
    4.51
  • 접객・서비스
    4.45
  • 식사
    4.33
  • 온천・목욕
    3.96
  • 만족도
    4.45
4.83
アトム一世

It was great that th...

It was great that there was a stand light near the TV that could brighten the area right at hand. Being able to use the lounge, and having vending machines on each floor (with prices that weren’t particularly high) was also very helpful. If I may suggest an improvement: we used two Rooms, and one of them had a very strong odor. Even with heavy ventilation and using an air purifier, the smell did not go away, so we ended up spending the night feeling uncomfortable. I would like you to check for odors more thoroughly during cleaning. Perhaps a previous guest spilled something somewhere in the Room (it smelled like men’s cologne)? Overall, I think it is a very good Hotel.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5
  • 2026. 3. 11.～
  • 1명 1개
  • Moderate Double Room [Non-Smoking]
  • 식사 불포함

시설에서의 답장

Thank you very much for staying with us. We sincerely appreciate you choosing our Hotel from among the many available. However, we are truly sorry for the discomfort caused by the odor in your Room. We take your feedback seriously, and to prevent this from happening again, we will further strengthen our pre-arrival Room cleaning and odor checks. We would be delighted to welcome you back to our Hotel when you visit again.

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