- 홈
- 전국 리조트 호텔
- 긴키 (오사카 이외) 리조트 호텔
- 와카야마 리조트 호텔
- 난키시라하마 리조트 호텔
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 리뷰
- amicchi님의 후기
Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기
- 객실 및 어메니티4.38
- 시설・설비4.31
- 접객・서비스4.58
- 식사4.54
- 온천・목욕4.70
- 만족도4.57
About the 90-minute time limit
Although we were told that dining time is limited to 90 minutes, there was already a long line at 5:00, and I believe we were seated around 5:10. Being told to leave at 6:30 felt unreasonable because it had not been 90 minutes yet. If guests who enter between 5:00 and 5:15 are required to leave at 6:30, that is not truly a 90-minute system. People eat at different speeds—some can eat quickly, while others can only eat slowly. Some guests may want to finish early to go to the pool, so not everyone will be eating for the full 90 minutes. For those who need more time, it would be appreciated if there were a little flexibility. Since some guests finish quickly, I do not think this would cause overcrowding or inconvenience other guests on weekdays. If you could better understand and accommodate different guest needs and paces, I believe everyone would be able to enjoy their meal more comfortably.
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스5
- 식사4
- 온천・목욕5
- 만족도4
- 2026. 8. 27.~
- 2명 1개
- Standard Twin (Non-Smoking) [Ocean View]
- 조식 및 석식 포함
시설에서의 답장
Thank you very much for staying at Shirahama Koganoi Resort & Spa. We sincerely apologize for the discomfort caused regarding your dining time, despite your looking forward to it. As you pointed out, there was not enough time secured between the actual seating time and when you were asked to leave, and our explanation of the 90-minute dining limit was unclear. We deeply apologize for this as well. To ensure our guests can enjoy their meals as comfortably as possible, we will review and improve our operations going forward, including how we provide guidance upon entry and how we inform guests when it is time to leave. Thank you again for sharing your honest feedback.