- Beranda
- Seluruh Jepang Hotel Resor
- Kinki (Selain Osaka) Hotel Resor
- Wakayama Hotel Resor
- Nanki Shirahama Hotel Resor
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa Ulasan
- Reviu amicchi
Ulasan & Kesan Tamu Shirahama Coganoi Resort & Spa
- Kamar & Fasilitas4.38
- Fasilitas4.31
- Layanan Pelanggan4.58
- Makanan4.54
- Mata air panas・Pemandian4.70
- Kepuasan4.57
About the 90-minute time limit
Although we were told that dining time is limited to 90 minutes, there was already a long line at 5:00, and I believe we were seated around 5:10. Being told to leave at 6:30 felt unreasonable because it had not been 90 minutes yet. If guests who enter between 5:00 and 5:15 are required to leave at 6:30, that is not truly a 90-minute system. People eat at different speeds—some can eat quickly, while others can only eat slowly. Some guests may want to finish early to go to the pool, so not everyone will be eating for the full 90 minutes. For those who need more time, it would be appreciated if there were a little flexibility. Since some guests finish quickly, I do not think this would cause overcrowding or inconvenience other guests on weekdays. If you could better understand and accommodate different guest needs and paces, I believe everyone would be able to enjoy their meal more comfortably.
- Kamar & Fasilitas5
- Fasilitas5
- Layanan Pelanggan5
- Makanan4
- Mata air panas・Pemandian5
- Kepuasan4
- 27/8/2026～
- 2 orang 1 kamar
- Standard Twin (Non-Smoking) [Ocean View]
- Termasuk Makan Malam dan Sarapan
Balasan dari Fasilitas
Thank you very much for staying at Shirahama Koganoi Resort & Spa. We sincerely apologize for the discomfort caused regarding your dining time, despite your looking forward to it. As you pointed out, there was not enough time secured between the actual seating time and when you were asked to leave, and our explanation of the 90-minute dining limit was unclear. We deeply apologize for this as well. To ensure our guests can enjoy their meals as comfortably as possible, we will review and improve our operations going forward, including how we provide guidance upon entry and how we inform guests when it is time to leave. Thank you again for sharing your honest feedback.