- 홈
- 전국 리조트 호텔
- 긴키 (오사카 이외) 리조트 호텔
- 와카야마 리조트 호텔
- 난키시라하마 리조트 호텔
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 리뷰
- N&E님의 후기
Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기
- 객실 및 어메니티4.38
- 시설・설비4.30
- 접객・서비스4.58
- 식사4.55
- 온천・목욕4.69
- 만족도4.55
The service was excellent.
I appreciated the thoughtful gestures, such as being guided to a parking spot close to the entrance due to my condition requiring a cane, and being seated at a table in the dining area that minimized walking distance for carrying food. A wagon was also prepared, which was very helpful. The room was spacious and comfortable; however, I noticed an ammonia smell in the toilet. The bathtub was generously sized, which I liked, but there were drainage issues—when draining water after use, it overflowed from the pipe beside the tub and flooded the bathroom floor, causing some panic. Overall, I think this is a great accommodation. Thank you for your hospitality.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스5
- 식사5
- 온천・목욕5
- 만족도4
- 2025. 7. 7.～
- 2명 1개
- Double Room <Non-Smoking> [Ocean View]
- 조식 및 석식 포함
시설에서의 답장
Thank you very much for choosing Shirahama Koganoi Resort & Spa. We sincerely appreciate your valuable feedback. We are delighted to hear that our efforts, such as assisting with parking, seating arrangements at the dining venue, and preparing wagons to ensure a comfortable stay, were appreciated by you. On the other hand, we deeply apologize for any inconvenience caused by issues such as odors in the room's toilet and drainage in the bathroom. We will promptly inspect and improve these facilities to prevent recurrence. Despite this, we are truly grateful for your kind evaluation of our accommodation as "overall good," which serves as great encouragement for us moving forward. We will continue striving not only to enhance our services but also to improve our facilities so that all guests can enjoy an even more comfortable stay. Thank you once again for staying with us and sharing your warm words and constructive feedback. All of our staff look forward to welcoming you back in the future!