리조트 호텔 모아나 코스트 투숙객 리뷰 및 후기
- 객실 및 어메니티4.60
- 시설・설비4.55
- 접객・서비스4.70
- 식사4.62
- 온천・목욕4.70
- 만족도4.70
A bit disappointing
I had high expectations, but I felt the Hotel itself seemed a bit outdated. The outdoor deck area, in particular, appeared to be worn out. It also felt like it swayed quite a bit. The staff's service was excellent.
- 객실 및 어메니티3
- 시설・설비3
- 접객・서비스4
- 식사4
- 온천・목욕4
- 만족도3
- 2025. 6. 5.～
- 2명 1개
- Main Building - Moana - Maisonette Twin [Open-Air Bath & Sauna]
- 조식 및 석식 포함
시설에서의 답장
Dear Mr./Ms. Furuza, Thank you very much for visiting Resort Hotel Moana Coast. We also sincerely appreciate your prompt review submission. We deeply apologize for any concerns caused by the aging of the building and deck areas, despite your expectations. Regarding the condition of the outdoor deck in particular, we will carefully consider future repairs and improvements, including safety aspects. On the other hand, we are truly encouraged by your kind words about our staff's service. We take your feedback seriously and will strive to ensure satisfaction in both facility maintenance and service quality. Thank you again for sharing your valuable opinions with us. Once again, thank you very much for visiting us and submitting a review. Resort Hotel Moana Coast Masakazu Sakamoto