Rihga Royal Hotel Tokyo 투숙객 리뷰 및 후기
(도쿄도/와세다) [전체 131개 객실]
종합 점수
4.19 (66)
- 객실 및 어메니티4.32
- 시설・설비4.12
- 접객・서비스4.24
- 식사4.32
- 온천・목욕3.94
- 만족도4.23
4.00
ともゆこと
게시일: 2025. 12. 16.Thank you for your patronage.
Thank you for your flexibility in accommodating same-day plan changes. However, I felt uncomfortable finding a partially consumed water bottle left in the bathroom. While human errors can happen, it might be worth reconsidering operations, such as having a different person double-check at the end.
- 객실 및 어메니티3
- 시설・설비4
- 접객・서비스5
- 식사4
- 온천・목욕4
- 만족도4
- 2025. 12. 14.～
- 2명 1개
- Twin 38㎡ (Non-Smoking)
- 조식 포함
시설에서의 답장
Thank you very much for choosing RIHGA Royal Hotel Tokyo. We also sincerely appreciate your valuable feedback. We deeply apologize for any inconvenience caused regarding the cleanliness of the guest room. We take your comments seriously and will share this matter internally to work on improvements moving forward. We kindly ask for your continued patronage of RIHGA Royal Hotel Tokyo. RIHGA Royal Hotel Tokyo Guest Services Manager