The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.55
훌륭하다 (673)
  • 객실 및 어메니티
    4.58
  • 시설・설비
    4.57
  • 접객・서비스
    4.61
  • 식사
    4.49
  • 온천・목욕
    4.43
  • 만족도
    4.58
5.00
samoedo55

The Room and staff s...

The Room and staff service were excellent, and the dining experience within the Hotel was also enjoyable. However, when I went to the front desk to use the pool, it was crowded with check-in guests, and I was told to come back in an hour. This disrupted my schedule for the day and caused some inconvenience. It might be better to have a separate reception directly on the pool floor.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5
  • 2025. 10. 30.～
  • 2명 1개
  • Executive Twin Bay View Smoking
  • 식사 불포함

시설에서의 답장

Thank you very much for choosing our hotel. We sincerely appreciate your comments regarding your recent stay. We deeply apologize for the inconvenience and trouble caused by not being able to accommodate you properly due to the pool's congestion during your visit. We will continue striving to improve our services, and we look forward to welcoming you again in the future.

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