The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.55
훌륭하다 (673)
  • 객실 및 어메니티
    4.58
  • 시설・설비
    4.57
  • 접객・서비스
    4.61
  • 식사
    4.49
  • 온천・목욕
    4.43
  • 만족도
    4.58
3.00
tmk1221

Breakfast was includ...

Breakfast was included, but due to the main venue being crowded, we were directed to a neighboring sub-venue. The space appeared to operate as a café during the day, with sofa seating and low tables that were not ideal for dining. Additionally, food stations were scattered around, making it difficult to locate items, and used dishes were not cleared promptly. While the taste of the food was good, it was disappointing given our high expectations based on its reputation.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스3
  • 식사3
  • 온천・목욕3
  • 만족도3
  • 2025. 4. 2.～
  • 2명 1개
  • Executive King Bay View Smoking
  • 조식 포함

시설에서의 답장

Thank you very much for choosing our hotel. We sincerely appreciate your valuable feedback regarding your recent stay. We deeply apologize that we could not guide you to the main venue due to congestion, resulting in a breakfast experience that did not meet your expectations. We will share your comments with the restaurant team and strive to improve our services. We will continue working to ensure a safe and more satisfying experience for all our guests, and we kindly ask for your continued patronage in the future.

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