그랜드 닛코 도쿄 다이바 투숙객 리뷰 및 후기
- 객실 및 어메니티4.63
- 시설・설비4.57
- 접객・서비스4.64
- 식사4.48
- 온천・목욕4.36
- 만족도4.57
This March, I stayed...
This March, I stayed in an Executive Room (25th floor) with breakfast, where you can view the Aqua Symphony Show night scenery launched by the Tokyo Metropolitan Government from your Room. In conclusion, if you watch the show from the Room or from the bar lounge on the 30th floor, you cannot hear the music, so it lacks impact. For viewing the show, I do not think a Reservation for a Rainbow Bridge–side Room is essential. This is because I watched the 8:00 p.m. show from the 2nd-floor deck outside the Hotel—the closest spot to the show—and could hear the music; the multi-colored illuminated fountain display was impressive and very satisfying. I also did not know how to use the espresso coffee machine in my Room, so I called staff and asked them to come to explain it. The staff told me there is a QR code on top of the machine with operating instructions, but if that information were posted near the machine or in a more visible place, I would not have needed to call staff.
- 객실 및 어메니티5
- 시설・설비4
- 접객・서비스5
- 식사5
- 온천・목욕5
- 만족도5
- 2026. 5. 22.~
- 2명 1개
- [Special Floor] Superior Twin (25th–26th Floors) with Rainbow Bridge View
- 조식 포함
시설에서의 답장
Dear Mr./Ms. Kuroi Shusai, Thank you very much for staying at our Hotel. We also sincerely appreciate you taking the time to share your valuable feedback about your stay. Thank you for sharing your impressions of the Aqua Symphony Show as viewed from your Room and from the 30th-floor bar lounge. While we are pleased that you were able to enjoy the performance, we understand your comment that the music did not carry well and therefore lacked impact. We will share this feedback internally and use it as a reference when providing future guidance to our guests. Regarding the espresso machine in your Room, we apologize for any inconvenience caused by unclear instructions. We will share your comments with the relevant department and use them to improve our service and how we provide information going forward. Once again, thank you very much for your valuable feedback. All of us look forward to welcoming you again in the near future. Grand Nikko Tokyo Daiba