Nagoya Tokyu Hotel 투숙객 리뷰 및 후기 - 2페이지

(아이치현/나고야・사카에) [전체 564개 객실]
종합 점수
4.38
좋다 (194)
  • 객실 및 어메니티
    4.46
  • 시설・설비
    4.41
  • 접객・서비스
    4.67
  • 식사
    4.37
  • 온천・목욕
    3.94
  • 만족도
    4.45
  • 4.20
    nobu@0824

    A Hotel you’ll want to come back to again and again

    I stay here every time. The staff’s hospitality is truly outstanding, and I always have a comfortable stay. Their thoughtful attention to detail and warm communication make me feel at ease. The pricing is also very reasonable, and I’m very satisfied with the value for this level of service. This is a Hotel I would definitely like to use again in the future.

  • 3.33
    Notting Hill

    Aging and deterioration

    The guest room, especially the bathroom, is extremely outdated and poorly maintained. The air conditioning also does not work.

  • 4.33
    りんりんあい

    Satisfied.

    It was a very impressive Hotel. These days, it’s rare to find a place that carries your luggage to your Room. The staff member who brought it to my Room was very courteous. The amenities in the Room are simple, but I was satisfied. The large parking lot was also very helpful. I would like to stay here again.

  • 4.83
    ドライバ

    It was excellent.

    It had been quite a while since my last stay. Everything was perfect, but I would have appreciated having an ice maker available for self-service. I suppose I could have asked the staff, but I wasn’t sure about the instructions, so I let it go. It would also be nice if the drinks in the refrigerator were complimentary. I look forward to staying here again when visiting Nagoya. Thank you very much!

  • 3.60
    欲張りタンゴ

    Thank you for your patronage.

    I frequently visit Nagoya, and this property remains my top choice due to its excellent location, convenient parking, reasonable quality, and great value for money. This time, there was a minor issue for which I apologize for the trouble caused to the staff. However, I deeply appreciate their kind and professional response. While it's best if no issues arise, knowing that they handle situations properly gives me confidence to continue staying here in the future.

  • 3.40
    soo0216

    As a historic Tokyu ...

    As a historic Tokyu Hotel, the staff's hospitality was truly kind and exceptional. However, to mention a few points: There was a band-aid stuck on the peephole from inside the Room, and the sanitary bag for women still contained items left by previous guests.

  • 3.80
    みたらし好き

    The hairdryer is out...

    The hairdryer is outdated and ineffective. Please consider upgrading it. The bathroom was clean.

  • 3.50
    ---うめちゃん---

    The breakfast buffet was disappointing.

    The hotel is a bit far from the station, but I chose it because it had good access to the places I wanted to visit this time. The front desk staff provided excellent service and made me feel at ease. However, I was disappointed with the breakfast buffet. The table we were guided to was terrible—it was at the very end, fully visible from the outside corridor, making it uncomfortable and cold with a draft around our feet. For some reason, only a few seats in that area had cheap-looking chairs that felt like they belonged in a food court of a local shopping center. I think hotel staff should try dining at those tables themselves once. There were open tables by the window with nice views or closer to the food area, so it was truly upsetting why we were seated there instead. The variety of dishes was limited, and none of them stood out as particularly delicious. Desserts were also scarce, making this breakfast experience one of the most disappointing I've had at hotels in this class so far.

  • 4.50
    サムシモー

    Spacious and comfortable

    The spacious layout was very accommodating for my father in a wheelchair. The parking lot was not mechanical, allowing us to freely go back and forth multiple times for loading and unloading luggage, which was very convenient.

  • 4.50
    木村泰子

    Everything was excellent except for the bathroom.

  • 2.50
    ゆずもんまるるり

    First Time in Nagoya

    It was my first time in Nagoya. While waiting for check-in, I consulted with a female staff member about renting a car, and she provided very courteous assistance. Thank you. When I entered the Room, I wanted to have some coffee but noticed that the sugar had not been replenished, and unfortunately, the toilet cleaning was not thorough. During my Multiple Night Stay, on the first night, I couldn't sleep due to noise from above? from midnight until early morning. For breakfast, I had a Japanese set meal which was very delicious.

  • 4.00
    キャビアスパゲティ

    Delicious and plentiful breakfast

    The Hotel offers a variety of delicious breakfast options. The service is pleasant and welcoming. Facilities are standard due to the building's age.

  • 4.20
    Katsuuuu

    Reliable service

    Reliable service and attentive hospitality ensure a pleasant stay every time, making it my go-to choice. The hairdryer has been upgraded, offering improved usability.

  • 3.33
    Upananda

    Although it feels a bit dated,

    All staff members were friendly and had wonderful smiles. The hotel is conveniently located near the city center with excellent transportation access. The underground parking lot is spacious, but the narrow parking spaces do not accommodate the width of modern cars well. Some cars occupied two spaces, creating a chaotic situation that could be improved. The entrance and lobby exude a classic city hotel atmosphere with a sense of grandeur. The renovated rooms have a mix of Japanese and Western styles, but the lack of cohesion in layout and design gave an impression of patchwork, making it feel somewhat cheap. However, the fresh flowers placed in the room were lovely. The walls are thin, allowing sounds from above to be heard inside and indoor noises to leak outside easily. The breakfast buffet offered unique Nagoya-style dishes that were interesting; however, there was almost no fresh fruit or juice available, and many side dishes seemed to be reheated frozen items commonly found elsewhere. Honestly speaking, it did not feel worth the price charged for breakfast—perhaps staying in a more affordable room would have changed this impression given current economic challenges. Despite these comments, my overall stay was pleasant. While the facility's age and limitations are evident, hospitality was impeccable—it’s all about people after all! I hope for updates to match such an outstanding team of staff members in this Hotel's Facility moving forward!

  • 3.50
    いつまでもダイアモンドでいたい

    The room was dark.

    I used this for a dinner show trip. Since I only needed a place to sleep, I reserved the most affordable room. As a result, it felt dark as soon as I entered! It seemed a bit old. However, the dinner show meal was very delicious.

  • 4.83
    やまkk

    I stayed here for th...

    I stayed here for the first time in over 10 years. I stayed with a friend from Nagoya, and we were satisfied with the renovated Executive Floor. I love the calm atmosphere of Tokyu Hotel, and my friend was also pleased.

  • 5.00
    もと京都の大学に通っていたおばさん

    Satisfying Stay

    I have dined twice at the hotel for afternoon tea before, but this was my first stay. I stayed here for my daughter's exam, and it was extremely comfortable. Next time, I would love to visit for sightseeing.

  • 4.67
    歌舞伎姫

    Thank you for your patronage.

    The Room was upgraded to the ladies' floor. Breakfast was very crowded, but the staff handled clearing up very efficiently.

  • 3.00
    しろなが

    Unfortunately

    During the breakfast buffet, it was unpleasant to have plates cleared while others around were still eating.

  • 4.67
    komei88

    Affordable

    Satisfaction

  • 4.67
    ほたるんk

    Comfort on the Executive Floor

    I stayed for two nights on the Executive Floor. The staff's service was excellent, and I was able to enjoy a calm and pleasant stay from check-in to check-out. The lounge felt slightly small, but the variety of drinks was satisfactory. It would be nice if there were a few more options for snacks (including hors d'oeuvres). For breakfast, I initially planned to visit Montmartre and Nadaman, but since Montmartre was very crowded, I chose Nadaman for both mornings. Breakfast at Nadaman offers a relaxed and elegant atmosphere, making it highly recommended. I look forward to staying here again when visiting Nagoya.

  • 4.83
    saya731

    We stayed as a group...

    We stayed as a group of three friends and had a great experience. When it started raining in the evening on our way to dinner, they kindly lent us umbrellas. One of my friends mentioned that the bathtub was spacious and comfortable. They also provided lotion, face wash, and cream. The room was large enough that even with an extra bed added, it didn’t feel cramped. We opted for breakfast included, which offered a wide variety and was delicious. However, since we had a packed schedule and wanted to check out early, it was unfortunate that breakfast started at 6:30 AM, so we couldn’t enjoy it leisurely. We would love to stay here again if we have another opportunity!

  • 4.00
    janbahawaii

    Almost there, want more? A bit of regret, but still satisfied.

    Stayed for the first time during the Nagoya Festival. **Hotel Facilities:** The underground parking lot is a flat surface parking area, making it easy to park even large vehicles. A foreign bell staff member carried my luggage and guided me from the front desk to my room. The security system, requiring key access in the elevator, on the accommodation floor, and at the room door, provided peace of mind. The hallways and rooms were clean with calm colors that did not feel outdated. Amenities were well-prepared, and the room was spacious with a comfortable bed. **Breakfast Buffet:** I arrived at 6:15 AM when it opened and was smoothly guided to my seat for breakfast. **Positive Points:** Despite being managed by one person in an open kitchen during early hours, they efficiently prepared two types of fried eggs and omelets. When two female guests asked about congee (which was not available), they promptly responded that they could prepare it if given some time—an impressive level of service rarely seen in other hotels where such requests might be declined due to busyness. This reflects top-class hospitality akin to Tokyo's best accommodations that strive never to say no when possible. Additionally, table service was attentive; used plates and glasses were cleared promptly after meals without delay. Among other international or domestic hotels I’ve stayed at in Nagoya offering breakfast buffets featuring local specialties (e.g., kishimen noodles, miso katsu pork cutlet, chicken wings, or eel rice bowl), this hotel had superior quality regarding taste consistency as well as temperature control for dishes served fresh alongside beverages kept appropriately warm/cold. **Areas for Improvement:** Why are vegetable names missing from salad corner labels? Similarly unclear labeling applies elsewhere like grilled fish options—I’d like details on what type(s) are offered here too! **Service Quality:** While senior restaurant managers/concierges smiled warmly greeting guests during breakfast buffet interactions positively overall impressions lacked similar enthusiasm across front desk/bell staff teams who merely nodded politely instead engaging more actively through cheerful greetings/smiles enhancing guest experiences further!

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  • 5.00
    カメチャン

    It was a relaxing accommodation.

    Located in Sakae with excellent transportation access, taxis are always available for your convenience. Situated slightly off the main road, it offers a quiet environment free from noise.

  • 2.00
    全力君

    We would like to enhance our morning newspaper service.

    The morning newspaper service is appreciated, but most Hotels usually confirm the preferred newspaper during check-in. Despite wearing a suit, Asahi Shimbun was provided. I requested to exchange it for Nikkei Shimbun at check-out, but it was unavailable. Providing a newspaper that won't be read is meaningless, and it seems standard to prepare Nikkei Shimbun if someone is in a suit. If preferences are not confirmed during check-in, the morning newspaper service loses its value.

  • 5.00
    いつものえいじです

    Thank you for your continued support.

    This is a Hotel I have been staying at for many years. The staff are attentive and maintain a perfect balance of care without being intrusive. I look forward to continuing to stay here. Thank you for your continued hospitality.

  • 5.00
    m./

    The staff were kind ...

    The staff were kind and attentive, making my stay very comfortable. Since I stayed for two nights, I chose a Japanese set meal on the first night and a buffet on the second night, both of which were delicious. I will definitely stay here again when visiting Nagoya.

  • 5.00
    ６０代///男性

    I enjoyed a comfortable indoor environment.

    Always clean and comfortable since my stay 30 years ago. I love the chic appearance of the hotel and its calm atmosphere. I will visit again.

  • 4.17
    たいたい6

    A Hotel That Ensures Your Satisfaction

    Well-trained staff and a reliable Hotel.

  • 5.00
    be大生

    A Base for Sightseeing

    I stayed at the accommodation during my first visit to Nagoya. I was especially looking forward to the food, but the room and facilities were also clean, serene, and very pleasant. The staff's attentiveness was excellent as well. I will make a reservation again. Thank you very much!

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