그랜드 프린스호텔 오사카 베이 투숙객 리뷰 및 후기
- 객실 및 어메니티4.45
- 시설・설비4.43
- 접객・서비스4.45
- 식사4.14
- 온천・목욕4.18
- 만족도4.36
I heard it was a good Hotel.
I made the Reservation, but my children were the ones who stayed. I called the Hotel shortly before our stay about the Reservation, but there was no usual greeting, and the phone service was poor.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스2
- 식사3
- 온천・목욕4
- 만족도3
- 2026. 1. 27.～
- 2명 1개
- Deluxe King Room (Non-Smoking)
- 식사 불포함
시설에서의 답장
Thank you very much for staying at Grand Prince Hotel Osaka Bay. We also sincerely appreciate you taking the time to share your feedback. We are truly sorry that our staff’s response to your inquiry was inadequate and caused you discomfort. We deeply apologize that we failed to provide the courteous and attentive assistance we should offer in any situation. We take your comments seriously, and we will reinforce staff training and review our overall service standards, including telephone etiquette. Thank you again for your honest feedback. We will continue striving to be a Hotel where you can stay with greater peace of mind. We sincerely hope for your continued patronage of Grand Prince Hotel Osaka Bay.