힐튼 도쿄 베이 투숙객 리뷰 및 후기

Beautiful Room

We stayed as a family of three with our 1-year and 3-month-old son. The room was spacious, clean, and very comfortable! The large windows provided a sense of openness and offered a great view. Since we had a child with us, we requested bed guards but were informed that they could not be attached to the king-size bed. As the bed is quite high, families with small children should take extra care. (They can provide a baby crib upon request.) The bathroom area was spotless with no unpleasant odors at all. The breakfast buffet had a wide variety of options and was absolutely delicious! We were very satisfied. Having access to a 24-hour Lawson convenience store nearby was incredibly convenient! One disappointing aspect: The plan we booked mentioned four benefits included, but in reality, only one benefit was provided. We received the restaurant discount voucher at check-in and also got discounted parking fees. Early check-in and late check-out were stated to depend on room availability; however, when we asked staff during check-in, both were unavailable for us. While understandable, it left us feeling slightly disappointed about missing out on these benefits. Additionally, although gym access was listed as free in the plan's benefits, we were told it would cost ¥4,000 to use it instead—this felt confusing and frustrating. If certain features are not included in the plan after all, they should not be advertised as such—it led to higher expectations that ultimately resulted in greater disappointment for us.