요코하마 베이 쉐라톤 호텔 & 타워 투숙객 리뷰 및 후기

(가나가와현/요코하마역 서쪽 출구) [전체 348개 객실]
종합 점수
4.55
훌륭하다 (47)
  • 객실 및 어메니티
    4.53
  • 시설・설비
    4.64
  • 접객・서비스
    4.55
  • 식사
    4.39
  • 온천・목욕
    4.57
  • 만족도
    4.60
4.67
naaako

Directly connected to the station, convenient

I used it to attend a live concert at Yokohama Stadium. Since we were arriving quite late and I was with my elderly mother, we chose this Hotel directly connected to the station. The lounge food during cocktail time included ramen, which was great. It was enough to fill us up. However, during the day, the offerings were mostly sweets, so it would have been nice to have at least one meal option like sandwiches or curry. Besides the breakfast in the lounge, we could also choose breakfast at Compass, which was very satisfying. It was also great that they used local products from Kanagawa. Although it's been a long time since the Hotel opened, maintenance is well done, and we had a comfortable stay. From a Japanese perspective, I would prefer the bath and toilet to be separate spaces. Despite being a large Hotel, the staff's attentiveness was impressive, and they responded kindly to us who arrived on the last flight from Fukuoka, which made us very happy. I would like to use it again if I have the opportunity.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕3
  • 만족도5
  • 2024. 9. 6.~
  • 2명 1개
  • Sheraton Club Deluxe Twin 46 sqm (24th-27th floors)
  • 조식 포함

시설에서의 답장

Thank you very much for choosing to stay at our Hotel during your visit to the live event at Yokohama Stadium. We sincerely appreciate your valuable feedback. We are delighted to hear that you were satisfied with the food during cocktail time. As you pointed out, we will consider increasing the options for the daytime food menu. Thank you for your valuable suggestions. We are also pleased to know that you enjoyed the breakfast, especially the menu featuring local ingredients. We will continue to strive to improve maintenance and services to ensure a comfortable stay for our guests. Thank you very much for your kind words regarding our staff's service. We will continue to work hard to provide a pleasant stay for our guests. We look forward to welcoming you again on another occasion.

요코하마 베이 쉐라톤 호텔 & 타워의 모든 후기를 보기