요코하마 베이 쉐라톤 호텔 & 타워 투숙객 리뷰 및 후기
- 객실 및 어메니티4.53
- 시설・설비4.64
- 접객・서비스4.55
- 식사4.39
- 온천・목욕4.57
- 만족도4.60
The proximity to the station is good.
Direct access to the station is very convenient. I think personal preferences may vary, but I found the bed too soft and not very comfortable to sleep on.
- 객실 및 어메니티3
- 시설・설비3
- 접객・서비스3
- 식사－
- 온천・목욕4
- 만족도3
- 2024. 7. 27.～
- 2명 1개
- Standard King 34 sqm (10th-19th floors)
- 식사 불포함
시설에서의 답장
Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with the convenience of direct access to the station. However, we apologize for any inconvenience caused by the softness of the bed. We take your feedback seriously and will strive to improve our services in the future. In addition to the convenience of direct access to the station, our hotel offers a variety of facilities and services. In particular, our pastry shop "Dore" has been newly renovated in September, allowing you to enjoy it even more. We also have the popular buffet restaurant "Compass" in Yokohama, so please feel free to visit. Furthermore, guests staying on the club floor have access to the club lounge. The evening hors d'oeuvres at the club lounge are especially well-received. We hope you will enjoy them during your next stay. We look forward to your continued patronage.