Yokohama Grand Intercontinental Hotel 투숙객 리뷰 및 후기

(가나가와현/요코하마·미나토미라이) [전체 594개 객실]
종합 점수
4.23
좋다 (215)
  • 객실 및 어메니티
    4.29
  • 시설・설비
    4.20
  • 접객・서비스
    4.28
  • 식사
    4.35
  • 온천・목욕
    4.00
  • 만족도
    4.25
2.40
一休だろう

If you think it’s a great deal…

I stayed for one night. It was a Hotel I once admired, but too much time has passed. I was bitten by bed bugs. I will never go again.

  • 객실 및 어메니티2
  • 시설・설비3
  • 접객・서비스3
  • 식사－
  • 온천・목욕3
  • 만족도1
  • 2026. 7. 2.～
  • 2명 1개
  • 1 King Classic City View (Non-Smoking)
  • 식사 불포함

시설에서의 답장

Thank you very much for staying at the Yokohama Grand InterContinental Hotel the other day. We sincerely apologize to hear that your stay did not meet your expectations, despite your choosing us from among many hotels. We conduct regular in-room cleaning by an external contractor, and we also carried out a pest inspection on this occasion; however, no pests or related issues were found. Nevertheless, we take seriously the discomfort this may have caused you, and we will continue to further strengthen our hygiene management to ensure you can stay with peace of mind. Accommodation Manager Yokohama Grand InterContinental Hotel

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