Togatta Onsen × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

I stayed here again for the first time in five years. The food and service felt much improved, which was a pleasant surprise. For example, the rice at breakfast was excellent—among the best I’ve had in Yamagata. I also enjoyed chatting with the staff and had a great time. I’d like to visit again soon.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

A Room with an open-air bath, great views, and a wonderful atmosphere. We also appreciated being able to enjoy free drinks such as beer. Both dinner and breakfast were satisfying in both quantity and quality. The relaxed dining atmosphere was excellent! The staff’s thoughtful hospitality was also very pleasant.

I stayed here with the Zao Snow Monsters package in Shiroishi-Zao. The hot spring was excellent and very refreshing. The meals were very generous, and I ended up leaving a lot. I would like an option with smaller portions.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

The Onsen was wonderful, with an abundant flow of free-flowing natural hot spring water. I’d love to stay again. Thank you to the proprietress and all the staff for their courteous service.

A prior Review mentioned that there were many foreign staff, and it felt like most of the staff were non-Japanese. However, their Japanese was very good and the service was fine, so it didn’t bother me. Amenities are placed in the lobby and you take what you need yourself. They had plenty, including toner, makeup remover, shampoo, etc. You can drink coffee and tea for free at the cafe corner, which was a nice service. The meals were mainly Japanese cuisine and were delicious. Personally, I loved the stylish and cute small plates used for the dishes. The bath was pleasant too, but I felt there weren’t enough hair dryers. Especially for women who need more time to dry their hair, I ended up thinking I’d have to wait my turn… and that it might be faster to go back to my Room with wet hair and dry it there. The view from the Room was great and was the best part. The mountains and river looked beautiful—wonderful scenery.

A traditional Accommodation facing the main street of Togatta Onsen. The Facilities are old, but that adds a retro charm and makes you feel like you’ve come back to your family home in the countryside... The bath is quite hot—probably around 45°C—but there’s a hose on the faucet so you can cool it down before getting in. The meals had a nostalgic taste, featuring plenty of mountain vegetables. It feels like an Accommodation for adults. There is a public bathhouse right in front, where you can enjoy various types of baths. The parking lot is next door and easy to use. If you make a Reservation the day before, you can buy croissants as a souvenir at checkout. They’re extremely delicious and perfect as a snack while sightseeing at Okama and other spots. I will stay here again.

Although we arrived later than planned and felt uneasy in the dark due to the rain, we managed to reach safely. Having streetlights or lights in the parking area might have made parking easier. The room had a thoughtful message, and the lights and heating were already on, which made us feel at ease. Thank you very much. The Onsen was perfect, especially since it was cold. As it rained the next day as well, we chose to relax in the room and enjoyed soaking in the Onsen from the morning. We were very satisfied with both the atmosphere of the room and its facilities. Next time, we hope to enjoy dining on the terrace on a sunny day. Thank you for your hospitality!

We had a truly enjoyable time. The Facility was exceptionally clean and well maintained. The tent had both heating and air conditioning, and perhaps because it was Golden Week, the outdoor temperature was also ideal. The meal portions were just right. If I had to mention one thing, since it’s a tent, voices do carry. There were times when we noticed the neighboring dog and a baby crying, but it was within an acceptable range. This was our first glamping experience, and it became a wonderful memory.

Thank you for your hospitality. Each dish was beautifully presented, and we thoroughly enjoyed our meals. The Zao cream cheese gnocchi was especially delicious, and the sauce was so good that we ended up dipping bread into it! Despite causing some inconvenience, you handled everything kindly and professionally. We look forward to staying with you again in the future.

I stayed for two nights, and the best part was that drinks were free all the time with the all-inclusive plan. I didn’t go out anywhere and just enjoyed the Onsen and drinks, which was perfect.

You can enjoy a carefully prepared meal served in your Room at a relaxed pace. The Facility is old, but it is clean and felt like coming home to my parents’ house. From the window, the view of the mountains of Aone and the sound of birds made me feel refreshed. I would definitely like to visit again.

Very convenient for skiers. Lift discount vouchers are available in the off-season in March. Unfortunately, I didn’t know about them on the first day and couldn’t use one. Many Hotels around here are like this, but it’s great that you can still take a bath after check-out once you’re done skiing. The open-air bath has excellent water quality, but it was a bit disappointing that after check-out only the indoor bath is available. The meals were more than enough, and I didn’t have room for the all-you-can-eat imoni soup and dessert. I wanted to have the imoni soup the next morning even if it was just reheated, but it seems it’s only served at night. I thought it would be nice if the foreign staff smiled a bit more, but since I train Hotel employees as a Japanese-language teacher, I tend to be overly critical. They are probably doing their best.