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It was our first time visiting Amakusa, but we are truly glad we chose your Accommodation. We are also interested in your affiliated Accommodations, so we would love to stay again as a family. Thank you very much for creating such wonderful memories. Please take good care of you

The Onsen and large public bath were spacious and luxurious, providing a relaxing experience. However, as with many Onsen facilities, it would be great if more hair dryers could be added in the women’s area. I thoroughly enjoyed my stay in Shiretoko at a leisurely pace—thank yo

Thanks to that feeling though، I could relax and enjoy many baths at leisure. I didn’t get to see a sunset this time، but even so، I never tired of watching the leaden-colored sea with wind sweeping across it—it truly soothed me. Because this is an Accommodation I love، I’m of

The room was clean, spacious, and very comfortable for my parents as well. The meals were visually stunning and delicious, allowing us to enjoy a relaxing time together as a family. It became an unforgettable trip filled with wonderful memories for all of us. We would love

Thank you very much for your hospitality. The service was courteous, the Room was clean and spacious, and I was able to do laundry. There was also a desk and chair where I could relax with tea. The bath had a Mirable shower, a jacuzzi, and a mist shower that felt wonderful. I only ordered breakfast in the morning, and the bread was delicious.

We were surprised by how many courses there were, and impressed that she could describe them all so clearly. The head chef’s flavors and sense of style were outstanding. The timing of each course was perfect as well, and both of us finished everything. We were also genuinely surp

Each room had an open-air bath or view bath, was spacious, new, clean, and very comfortable. The large public Onsen was also clean with beautiful views. The children loved the sauna experience (Löyly) and visited the Onsen multiple times. The outdoor pool was well-maintained and

The location, Facility, Room, Onsen, and breakfast were all of higher quality than expected. I changed my plan to go out early and explore the city until catching the midday bus, and instead enjoyed my stay so much that I relaxed by the poolside and unwound in my Room right up until check-out time. It would be even better if the front desk could consistently respond from the guest’s perspective.

Because it was a three-day weekend right at the start of summer vacation, it ended up a little over our original budget—but we wanted to stay here so badly that we made the Reservation anyway. And once we actually stayed… it was worth every yen—no, even more than that. We had an absolutely wonderful time. The location was even better than expected: right in front of us were white sand and a blue sea. There were quite a few families and international guests, but at night it was very quiet. You can head straight to the beach from the Hotel, and everything was thoughtfully prepared—dedicated beach sandals, a washing machine, towels, and more. I also really appreciated that when you take off your slippers there, you can place them neatly into a shoe box labeled with your Room name—something I found especially reassuring as someone who’s a bit particular about cleanliness. The Room was truly spacious, spotless, and very functional. Everything felt refined from corner to corner—the washbasin, furnishings, wall colors, decorations—all beautifully coordinated and calming. A small detail, but the loungewear fabric was very soft and had buttons so it stayed in place comfortably. The semi-open-air bath in the guest room had excellent water quality and temperature. Being able to soak slowly while looking out at the ocean—with no insects flying around—was pure bliss. We enjoyed our in-room meals while chatting pleasantly with our attendant; everything was delicious. The simmered whole kinmedai (splendid alfonsino) was especially impressive—large and full of flavor—truly “this is Izu!” That said, personally I would have preferred beef as steak (even a small portion) rather than chilled shabu-shabu wrapped with vegetables. If many guests are older adults, it would be great if there were an option available even with an additional charge. Breakfast included many dishes as well—I ended up eating quite a lot first thing in the morning! Overall this Accommodation deserves high marks across the board; if I had to be strictly critical, dinner alone could have felt slightly more luxurious or surprising—something that makes you think “This is exceptional—I’ve never tasted anything like it.” Even so, it was such a wonderful Accommodation that I absolutely want to return again next year. Thank you very much.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. We had both breakfast and dinner in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. It would have been perfect if face towels were provided in the large public bath.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

First of all, the staff’s polite and attentive service is wonderful. They even provided a brand-new sponge, and although there was no vacuum cleaner, they lent me a Quickle Wiper. In any case, it’s a very kind Hotel. It was excellent. Thank you very much.

We stayed here for my daughter’s birthday last year and loved it so much that this time the three of us—my husband, daughter, and I—booked a Nikko Superior Room and also used the lounge. The open atrium atmosphere and the view from the Room helped us escape our busy daily routine and relax at a leisurely pace.

Still, we were able to relax and enjoy meals and coffee time in the club lounge, then unwind with the spa jacuzzi and a nap—an unexpectedly luxurious way to spend the day. The shop is spacious as well. Even the pool in the rain and wind became a good memory. The non-alcoholic sp

For our Kyushu girls’ trip, we chose Mojiko—an area we discovered through “Convenience Store Brothers”—as our final-day destination and stayed in the Premium Suite at Premium Hotel. From the moment we stepped into the Room, we were thrilled by the sweeping view of Mojiko right in front of us and the spacious, comfortable Room! After enjoying carefully selected drinks, cheese, and finger foods at Tempo, the exclusive lounge, we finally fulfilled our wish to walk across the Kanmon Straits. On the way back, we took a ferry that brought us right back to in front of the Hotel. This Hotel is worth staying at for that alone! Next time, we’d love to enjoy a meal at one of the Hotel’s restaurants as well.

I had been curious about this accommodation for a long time when visiting Amakusa, and I’m glad I could stay. The semi-open-air bath was great, but the meals were absolutely amazing. I was fully satisfied with all the delicacies of Amakusa. Unfortunately, the weather didn’t all

We stayed as a group of four—my older sister, my mother, my aunt, and me—to celebrate my sister’s 60th birthday. Thank you for the flowers and message card delivered to our Room. Having photos taken during dinner also became a wonderful keepsake. You even prepared a special outfit for the 60th birthday celebration, which truly warmed our hearts. Since it was a weekday, the baths were not crowded, which was perfect for my elderly mother and aunt. For dinner (we chose a Plan with fewer dishes because two of us are elderly), everything was elegantly seasoned, and there were still enough dishes to leave us completely satisfied. It was the most delicious meal I have ever had in my life. In two years, I would like to stay again to celebrate my mother’s 88th birthday.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

Although it was cloudy on the day of arrival, I was able to enjoy the view the next morning. The Room was new, very clean, and comfortable. Above all, both dinner and breakfast were unique, delicious, and enjoyable. The hospitality was outstanding. I enjoyed sightseeing in Amakus

This was our first trip with our dog after he turned one year old. Our two daughters and our dog played a lot in the garden. We were very satisfied with the clean Room from check-in until departure. We would love to stay again.