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This was our third stay, and once again we were completely satisfied. Last time we stayed in a first-floor corner Room with a private dog run, which was very comfortable in its own way, but this time we had a third-floor corner Room. There wasn’t a private dog run, but the high ceilings made the entire Room feel spacious and open, and it was truly relaxing. The first and third floors each have their own unique appeal. What left the strongest impression again this time was the food. Dinner is served in the Room, so there’s no need to leave your dog behind and move to a dining area—everyone can relax without worry. That alone is a huge plus when traveling with a dog, but beyond that, the quality of the cuisine is exceptionally high. Not only are the ingredients excellent, each one is thoughtfully prepared with an extra touch of care—you can really feel the chef’s craftsmanship in every dish. It’s not just beautiful to look at; it’s genuinely delicious. Honestly, if I ever appeared on “The Best Restaurant of My Life,” I might even nominate this place. That’s how memorable dinner here is every time. It’s also wonderful that breakfast is served in the Room as well. Without having to move around with your dog or worry about others from early morning, you can enjoy your meal at your own pace. And of course breakfast is delicious too—overall satisfaction with meals from dinner through breakfast is extremely high. The baths were outstanding as well. Our whole family used the large public bath three times during our stay. It fully delivers on what you hope for when coming all the way to Hakone—to truly enjoy an Onsen. The staff are also very experienced with guests traveling with dogs and interact naturally without making things feel overly formal, which gives great peace of mind. You may occasionally hear dogs barking inside the building, but there’s an atmosphere of mutual understanding among guests, which made it easy to relax. After three stays—and feeling “we want to come back” every single time—this has become an Accommodation that will likely be our first choice for our next trip to Hakone as well.

Everything was excellent! The staff were kind, and the Hotel, meals, and baths were all outstanding! I’d love to visit again!

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

Only 10 Rooms on a spacious property. The grove garden right in front of you is a private view (guests cannot enter), giving you the true feel of a vacation home. We were completely satisfied with everything—the Room, the semi-open-air bath in the Room, the open-air bath at the large public bath, and dinner featuring an array of premium ingredients considered luxurious in Japanese cuisine, as well as breakfast with just the right portion size. If we had to make one small request, it would be that the bath towels were a bit thicker.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

The view from the Room was wonderful, and the meals were delicious—everything was excellent. If I had to mention one thing, I would have liked a little more time to use the bath at a relaxed pace. I will visit again in a different season. Thank you for your hospitality.

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

I was amazed by the relaxed atmosphere of the Ryokan and the many delicious dishes—especially the abundance of fish—along with superb sake. The sunset and evening glow were incredibly beautiful and truly moving.

Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

I stayed here a year ago as well, under unfortunate circumstances. This time, I returned for the first anniversary memorial service. It was very reassuring that the front desk staff member was the same as last year, since I rarely stay at a Hotel alone. When I mentioned it, they said, “I’ll probably be here next year too.” The atmosphere was very welcoming and felt like being back at my family home.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

I’d been wanting to visit for a long time, and I treated myself to a Multiple Night Stay solo to truly relax. I’m so glad I chose this place! I’ve stayed at many Hotels and Ryokans in Japan and abroad, and this has become one of my top three favorites. Everything used throughout the Hotel is carefully selected and meticulously maintained. The staff were warm and kind in such a natural way—it was genuinely soothing. And the food—absolutely unforgettable! I had all three meals here, and if only I had another stomach, I would have loved to try even more from the menu. There were plenty of fresh local vegetables; everything was truly delicious, beautifully presented with great taste, and above all, you could feel the chef’s love in every dish. It makes perfect sense that so many guests return again and again. It was hot in midsummer, but I rented an e-bike, rode to the beach, and went for a swim. Just as rumored, the water was crystal clear—the beach was stunning—and it left me feeling completely refreshed. I will definitely come back in another season. Thank you so much for such a wonderful stay!

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

I always stay here when I’m on business in Osaka—it’s my go-to Accommodation. Above all, the breakfast is excellent. It seems word has gotten around about how good it is, and when I arrived on time I was told breakfast was fully booked. They said they could prepare seating outside the dining area, past the front desk, but since I wanted to go back for the buffet a few times, that felt a bit inconvenient… so I waited until a seat opened up. However, breakfast slots are divided into one-hour time blocks and you receive an advance card beforehand, so I assumed there would be a limit on the number of guests. The staff member explained that “there are many solo guests.” If that’s the case, I’d like to see some kind of improvement—such as making it clear via the advance card how much table space will be used, or distributing only as many advance cards as can accommodate everyone even if they are dining alone. Since this is before heading to work, time really matters. Because of this time loss (I think), I missed out on the limited-quantity pudding. Disappointing. (Though I was able to have it the next day.) My Room was on the women-only floor, and the hair dryer was very easy to use. When I looked it up because I wanted to buy one myself, it turned out to be quite high-end—so that alone made me very satisfied. I also appreciated having bottled water in the Room. The coffee was delicious too. I definitely want to stay here again next time.

The large public bath was a wonderful amenity. Breakfast was delicious too—I ended up eating more than I meant to.