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The Room is clean, and the bathroom and toilet are also spotless. There are plenty of places to eat, and a convenience store is nearby. Especially since there’s a Don Quijote close by.

I went to the bath at 5:00 a.m. Walking through the airport with no one around... There was already a line at the bakery that’s usually hard to buy from without waiting, which surprised me! Thinking it would be easier to line up for an afternoon flight, I took my time and enjoyed the bath. The water was wonderful. After that, I had breakfast— I topped a small bowl of rice with sashimi to make it like a seafood rice bowl. It was delicious.

My sons, who were visiting from Tokyo, stayed here and said, “I didn’t know there was such a great hotel in Iwata—it's even better than a five-star hotel in New York! (lol)” ・The room was spotless ・The amenities were excellent (the hair dryer?) ・Breakfast was delicious, etc. They said they want to stay here again next time, and seeing how happy they were made me feel happy too.

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

I was able to relax and take it easy. Sitting by the fireplace, I enjoyed the nostalgic scent, sound, and flames of the burning firewood. The free-flow alcohol and drinks were wonderful—I was pleasantly surprised. It was perfect for a quick drink after a bath. The snacks were delicious as well; it felt like you really let the quality of the ingredients speak for itself. The evening buffet also had a handmade feel and was very tasty. Breakfast offered so many options that I couldn’t try everything. If I have the chance, I’d love to stay again.

The building is old and shows some signs of age in places, but it is well cleaned and did not feel unpleasant. Breakfast seemed to be cooked on the spot, and considering the price, it was satisfying and very tasty. On the other hand, the Room was a bit small, and I had to move the chair each time I walked through. Personally, I think single beds rather than a double bed would have made better use of the space and been more comfortable.

It was disappointing that the bidet toilet seat wasn’t working. However, I accidentally left something behind in the room, and they kindly shipped it so it arrived the next day, which was a huge help. The food was delicious, and I was able to relax and unwind away from the hustle and bustle of the city.

Close to the station, the Room has a front-loading washer-dryer and a large desk, so it was very convenient. I would stay again if I come to the area. The front desk staff were also very kind and helpful. Thank you.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

For dinner, we chose the Chinese made-to-order buffet, and every dish was delicious.

Completely satisfied with everything—the bath, amenities, beds, sleepwear and bedding, access, and surroundings! I stay here regularly. The cleanliness and housekeeping are excellent.

I’ve been using it for a long time, and I believe it is managed exceptionally well—far superior to Tabo Facility.

We were able to use the spa facility both before and after check-in, so we could relax at our own pace—it was very refreshing! Breakfast also offered a wide variety of dishes, and we enjoyed different options such as a seafood bowl and ochazuke. We would like to stay again.

Close to the airport, and we were able to relax in the Onsen. The women in our group really enjoyed the hot stone spa and were very satisfied.

I always have a comfortable stay here. I plan to use it again next month.

Spacious and affordable—very helpful for us. Sorry to mention this in a comment, but we found the key plate we had misplaced. Thank you for looking for it. We will use your place again.

We really appreciate being able to stay at such an affordable price with breakfast included. There was a wide variety of breakfast options, and everything tasted great—we were very satisfied. The amenities were well stocked, and we also appreciated the complimentary coffee service at check-in. Thank you very much.

It was my first stay in six years, and I felt that the calm, natural atmosphere is always maintained by the staff and throughout the entire Facility. The comfortable Room and the private pool in the quiet villa allowed me to relax without worrying about anyone else. The staff’s sense of distance was also pleasant, and with a touch of Okinawan language, it feels different from the slightly formal atmosphere of a large Hotel—making me want to visit again.

The staff’s service was excellent! We were traveling with children, and they spoke kindly to them, which really made us feel Okinawa’s warm hospitality. We’d love to come again. The free beach activities were a great bonus, and the kids were thrilled. The Hotel pool was also fantastic—the waterslide and lazy river were especially fun. There was a wide variety of food, so choosing was enjoyable, but after three nights we started to get a little tired of it. Breakfast at the club lounge was more than enough. In fact, because the selection is more limited, we didn’t have to wait in line or spend time deciding—so we preferred the club lounge on the 13th floor.

The location was great, and the Room was very comfortable. During the first two days, the in-room internet (Wi‑Fi and wired LAN) disconnected frequently, but it improved after I contacted the front desk. Since there is a D-STAR amateur radio repeater station right next to the Hotel, I highly recommend it for anyone who wants to enjoy D-STAR. I would definitely like to stay again.