Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 95Halaman 目

Thank you very much for taking such wonderful care of us. We were able to fully enjoy the outstanding quality of the Onsen at Tamago-yu. The milky white sulfur spring felt surprisingly gentle—hard to believe it is strongly acidic—and wrapped our bodies softly. It was a truly special Onsen that made us want to soak again and again. We felt that being able to enjoy such wonderful baths so comfortably is thanks to everyone who carefully cleans and manages the Accommodation each day. We sincerely appreciate your thoughtful attention, even in ways guests cannot see. We would love to visit again in a different season. Thank you very much.

We originally planned to stay for one night, but because the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this felt more family-friendly and like a Hotel where families with children can truly enjoy their time. It’s a little away from the center of Dogo Onsen, but a retro-style complimentary Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style event held beside the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own unique atmosphere, and it was wonderful to be able to enjoy both. The food was delicious as well, and our whole family was very satisfied. The staff were courteous and attentive, so we felt comfortable throughout our stay. Although this Multiple Night Stay was decided at short notice, it turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here—without question. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out by the entrance. We hope he keeps up the great work.

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

Thank you very much for your kind hospitality. I would love to visit again. Access was easy if you have a car, and this Hotel offered plenty of enjoyment with the baths and hot stone sauna. The Japanese-style room felt a bit small for triple occupancy, but it would be perfectly fine for two, and offers great value for money!

It was my first time staying here, and it was very convenient thanks to the location near JR Kamata Station and the free Shuttle Service to Haneda Airport. There were no issues, but there were no disposable in-room slippers; instead, there were large rubber slippers, which felt a bit too big for women. The driver on the bus to Haneda Airport provided excellent service. Thank you very much. I would like to stay here again in the future.

We stayed with our family during the Obon holidays. The meals featured presentations we had never experienced at any other Hotel, and the portions were just right—everything was absolutely delicious. Being able to watch the sunset from the lounge during dinner also became a wonderful memory. The lounge was very comfortable, not only for the view but also for its lovely interior that felt almost like a private space. However, family members who don’t drink alcohol wished there were a wider variety of cake-style sweets to go with coffee. Also, the duvet was too thick, so it would have been nice to have a summer option. We would definitely love to visit again.

This was my first stay. Since there is no toilet, I rated the Facility 4, but the main house is nearby so it wasn’t much of an issue. The dome tent was comfortable, and even the heavy rain from a linear precipitation band didn’t bother us at all. The furnishings such as the chairs and lamps were lovely, the meals were delicious, and we were able to relax with our dog. All of the staff were always smiling and responded politely. Afterward, I contacted you because I had forgotten my hat, and you handled it right away. I’d love to visit again.

The ocean view from the Room was beautiful. After doing the evening exercises, it no longer hurt to turn over in bed, so I’d like to keep doing them. The Onsen was also very relaxing, and I was able to unwind. I’d love to visit again. Please consider allowing guests to bring dogs as well!

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I stayed here for my mother’s birthday trip. This was actually my second trip to Okinawa Island, and the very first Hotel I stayed at on my very first Okinawa trip was also Hotel Palm Royal Resort (about 20 years ago). They kindly upgraded our Room for free, and when I arrived soaked from heavy rain that day, a woman at the front desk greeted me with a smile and offered me a towel. The hospitality was truly wonderful! Breakfast was also delicious! The staff were very friendly and even chose a recommended seat for us. I’ve stayed at many Hotels, but this one has the best hospitality by far. It felt like coming home. I’d love to stay again. Thank you so much!!

From the elevated walkway outside the East Exit on the 2nd floor of Takasaki Station, I could spot the colorful neon sign for “HOTEL123,” so I found my way there without getting lost. Since I’m terrible with directions and arrived late at night, I might not have made it there so smoothly without that sign. Even though it was late, the front desk staff kindly explained the room key and Facilities, which made check-in feel reassuring. There was a convenience store about a 3-minute walk away, so I could pick up a late-night snack. That said, there was also a light-snack vending machine on the same floor as the front desk, which seemed handy if you just want something small. The Room does feel its age, but it was thoroughly cleaned and spotless—nothing to complain about. Having a large public bath where you can stretch out and soak was especially appreciated after long-distance travel. (As others have mentioned in their Reviews, it is on the smaller side, but still more than sufficient.) The water temperature may come down to preference, but it could be slightly hotter. The drink bar next to the front desk had an impressive selection—I was surprised they even offered consommé soup and miso soup. Being able to get both fluids and salt from soups may be part of their consideration for preventing heat exhaustion. Breakfast is included for free so I didn’t expect much, but it exceeded expectations by far: white rice, several kinds of bread, and multiple Japanese- and Western-style side dishes. I was very satisfied. This Hotel offers thoughtful service that anticipates guests’ needs despite its reasonable price point, and I’d like to stay here again next time I visit Takasaki.

I stayed in Nakatsugawa the night before to attend the Kashimo Meijiza Classic Concert the next day. I arrived earlier than expected, but they kindly showed me to my Room early—much appreciated! Inside the building, you take off your shoes, which caught me off guard at first, but I had brought indoor slippers so I was able to stay comfortable. The cafe space has high ceilings and feels clean and uncluttered. Overall it doesn’t have a particularly relaxing atmosphere, but it’s comfortable as a place to stay. You can take a walk nearby, and there are plenty of restaurants around, so it was easy and pleasant to spend time there.

We drove to the Accommodation by car. To be honest, we wondered if we were heading the right way, but then this hidden retreat suddenly appeared on a hilltop. First of all, the hostess and all the staff were truly kind, which made our stay wonderful. With only a few Rooms, we were able to relax at a leisurely pace. The food was carefully prepared and delicious as well. In summer, it’s perfect for swimming in the sea; in winter, for crab. It’s such a great Accommodation that you’ll want to come back again.

Even though we made a last-minute Reservation and asked for several special requests, you kindly accommodated us, and all the staff were incredibly helpful—we were truly impressed. The Room had a panoramic ocean view, and it was wonderful to see both the full moon and the sunrise. The Onsen was excellent as well; our children loved it and went in three times. The meals were delicious with generous portions, and we were very satisfied. The lounge has been beautifully renovated, and the welcome drink was a nice touch. The summer vacation–only pool and fireworks delighted our kids, and it was just a short walk from the Accommodation to the beach, making it easy to go back and forth between the pool and the sea. Because they had such a great time, our children said they definitely want to come again next year. Thank you very much for everything—we look forward to staying with you again.

We had an amazing trip—played to our heart’s content in the pool, enjoyed all three types of baths, and left completely satisfied after a hearty buffet! We stayed as three generations of family. The kids’ room had a variety of board games and a ball pit, and we also enjoyed complimentary drinks in the lobby—everything was so well taken care of. Highly recommended. The staff were courteous and attentive, and we’re truly grateful.

I had a comfortable stay again. I accidentally left something behind in the Room, and had assumed it couldn’t be helped, but you kindly contacted me and offered to send it. Thank you for your courteous support. The location is great, and this is a Hotel I can recommend. It’s especially recommended for young couples and women. Thank you again.

Two nights for sightseeing. The location is perfect. Bunmeido Sohonten is just nearby, and there’s a great Italian restaurant close by as well. You’re also near Youme Town. It’s a good idea to check the parking in advance—I drove past it. Breakfast was delicious too. We had a wonderful stay. Thank you very much.

I stayed solo and booked the “Tochigi Beef Sirloin Steak Course.” [Entrance & Lobby] It seems to have been renovated, with a bright and stylish atmosphere. [Front Desk] The staff provided clear, courteous explanations, and check-in was smooth. [Room] Spacious and comfortable. The futon was already laid out, which was great because I could lie down right after arriving. Since my Room was on the 5th floor, the view from the window felt open and refreshing. However, there was no bath in the Room, so I couldn’t wash and hang my rainwear after hiking, which was a bit disappointing. [Baths] The service allowing 30 minutes free use of a private open-air bath was excellent. The large public bath feels a bit dated but has a pleasant atmosphere. Note that there is no outdoor bath. [Meals] Dinner service was timely, and the staff were attentive. The menu said “ochazuke or soba,” but plain rice was also available. The Tochigi beef sirloin was tender and very delicious. Salt, wasabi, ponzu sauce, and other condiments were provided so I could enjoy different flavors. I was also happy they had my favorite sake, “Houou Biden.” For breakfast, I appreciated that it wasn’t a typical buffet but served in a kaiseki style. After checkout I realized I had left a shirt in my Room; when I contacted them, they shipped it to me cash on delivery the next day. Their quick response really helped—thank you very much. Overall, this is a highly satisfying Hotel that I can confidently recommend.

Thank you very much for the complimentary upgrade this time. The front desk staff are always pleasant, and the Room is always thoroughly cleaned and feels very fresh and spotless. I have to visit the hospital regularly, but staying at this Hotel is truly relaxing for me. Thank you as always.

The Room was spacious, the air conditioning worked well, and the large public bath was clean—overall, it was great. There isn’t a convenience store inside the building, but there’s one very close by. The highway bus stop and the station were also nearby, which was convenient. I wrote that the Room was spacious, but I’m not sure about the size of other Rooms. When I visit Tokushima again, I’ll choose this Hotel.