Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 30Halaman 目

We stayed here to celebrate my mother’s birthday. As I was traveling with my elderly mother, I hesitated until the very last minute about whether it was wise to go far. But because she loves Onsen so much, I decided to make the trip in hopes of making her happy. Even though it was a last-minute Reservation, when I told you it was for my mother’s birthday, you responded quickly and courteously. Your warm message—“All of our staff will do our very best to make it a memorable day”—truly meant a lot to me. We were also looking forward to enjoying the baths at Dogo Onsen and the meals, and above all, seeing how happy my mother would be on the day. After we arrived at the Accommodation, everything exceeded our expectations: delicious food, soothing baths, and most of all the wonderful hospitality from your staff. The birthday surprise for my mother was a huge success!!! She was so happy she even cried. The property was spotless and beautifully maintained. The expansive garden filled with lush greenery was especially breathtaking! Thank you so much for giving our family such an unforgettable and special time. We will definitely return.

Although it is located in the city center, it was quiet, and we fully enjoyed the Onsen in the open-air bath attached to our Room. Meals were served in a private dining area directly connected to the Room; it can be locked, and during service it is separated from the guest Room, so our privacy was protected and we could relax with peace of mind. The food was also very delicious.

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

The open-air bath is surrounded by a grove of trees, offering a relaxing space that instantly lets you escape the everyday. Satisfaction was on a completely different level from any open-air bath I’ve visited before—helped, perhaps, by having it all to myself on a weekday. The meals were delicious, made with local ingredients and naturally seasoned—another highlight. The staff provided pleasant service, making genuine eye contact and attentive conversation. I’d love to visit again.

This was our second stay with children. Last time, we stayed after visiting Disney. Located inside Kasai Rinkai Park, it’s perfect for letting kids play. This Plan included breakfast, and the food was excellent—no surprise given it’s part of the Okura group. Dinner wasn’t included in the Plan, but we used the restaurant and it was delicious as well. The large public bath was clean and spacious. There aren’t many Hotels in Tokyo with such a large bath, so it was very relaxing. The staff were very kind and helpful, especially to our child. They also stored our luggage on both check-in and check-out days, and we could rest in the lobby and reorganize our bags, which was a big help while spending time in the park with our child. Thank you very much.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

This was my first time staying here. The Room was simple, but I was truly impressed by how delicious each dish was. I would love to stay again.

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

I sincerely apologize for my late thank-you. This was our second stay. The front desk location had changed since last time, so I was a little confused at first. After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted. As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time. Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well. We also enjoyed visiting nearby Japanese sweets shops—it was great fun. We were deeply moved by how beautifully you filled in our travel memory book too. Done—we will definitely be back again. Thank you very much for taking such great care of us.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

Spotlessly clean. The service was excellent, and we truly appreciated it. Thank you very much for upgrading us to a larger Room. We were able to relax and rest well!

We enjoyed a crab kaiseki meal, and every dish was carefully prepared and truly delicious, allowing us to fully savor the winter flavors of the San’in region. The Room was equipped with a massage chair, so after warming up in the Onsen we could relax and loosen up at our own pace, making our stay very comfortable. It felt as though the fatigue from our trip simply melted away, and we appreciated the thoughtful attention to detail. When we arrived by car, three staff members welcomed us, and their warm greeting immediately brought a smile to our faces. Throughout our stay, every staff member was courteous and pleasant, which made us feel at ease. We felt that the excellent hospitality further enhances this Accommodation’s appeal. It was a highly satisfying stay where both body and mind could truly rest. We would love to visit again.

Thank you for the delicious meals, the well-maintained facilities, and the true free-flowing Onsen from the source, which allowed us to relax both body and mind at a leisurely pace. We would love to stay again in a different season.

This time, our large family of eight stayed to celebrate my husband’s 60th birthday. Our Room was upgraded, the meals were delicious, and the staff were incredibly friendly—we truly enjoyed our one-night stay. Finally, the view from the Room was amazing.

Simply the best. The staff’s professionalism, service, Room, meals, and architecture—everything was outstanding, and it made for a truly satisfying stay. The fittings were beautifully maintained, and it was fun just walking around and taking in the Facility. The amenities were well stocked, and the minibar was exceptionally well supplied, making for a wonderful time. And above all, the food was incredible—both dinner and breakfast were a perfect 10/10. Great care is also put into the desserts, which were delicious. A place I definitely want to return to.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.