Nationwide × Highly rated Hotel·Ryokan - 30Page Number

This was our first time staying here, and because my mother has a disability, you kindly assisted us from the parking Reservation onward. You also changed our room to a universal room, and thanks to your outstanding hospitality, we had a comfortable stay. There are many restaurants inside the Hotel building, which was very helpful as we didn’t have to worry about the weather. We would love to stay again! Thank you very much to everyone at the Hotel.

I stayed here during the summer vacation of 2024. I couldn’t forget how moved I was, so I came back again after two years. The night view of Nagasaki, the excellent service from the staff, the comfort of the Room, and my satisfaction with breakfast, the restaurant, and the lounge—everything was just as wonderful as last time. The five-day Hotel stay flew by, but I felt refreshed both physically and mentally. Next time, maybe I’ll be even more ambitious and stay for seven days. Thank you very much for a truly fun and fulfilling summer vacation.

I have stayed here many times, and this time I stayed for five nights with my husband. Not only were the baths wonderful, but all of the front desk staff were extremely kind and helpful, so I felt at ease throughout my stay. It’s a Hotel that makes me want to come back again!

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

Despite the reasonable price, the Room was clean, with a large bed that felt spacious and relaxing. The large public bath helped wash away travel fatigue, and the complimentary ramen service was incredibly delicious! The front desk staff were also very helpful—truly the best value Accommodation I’ve found. I’ll definitely stay again. Thank you for your hospitality.

We stayed here to celebrate my mother’s birthday. As I was traveling with my elderly mother, I hesitated until the very last minute about whether it was wise to go far. But because she loves Onsen so much, I decided to make the trip in hopes of making her happy. Even though it was a last-minute Reservation, when I told you it was for my mother’s birthday, you responded quickly and courteously. Your warm message—“All of our staff will do our very best to make it a memorable day”—truly meant a lot to me. We were also looking forward to enjoying the baths at Dogo Onsen and the meals, and above all, seeing how happy my mother would be on the day. After we arrived at the Accommodation, everything exceeded our expectations: delicious food, soothing baths, and most of all the wonderful hospitality from your staff. The birthday surprise for my mother was a huge success!!! She was so happy she even cried. The property was spotless and beautifully maintained. The expansive garden filled with lush greenery was especially breathtaking! Thank you so much for giving our family such an unforgettable and special time. We will definitely return.

The garden was magnificent. The bath was also an Onsen that warmed us to the core, and the meals were very delicious. We would definitely like to stay again. The cake included with the anniversary Plan was exceptionally good, and enjoying it with the complimentary coffee made for a truly happy time.

The open-air bath is surrounded by a grove of trees, offering a relaxing space that instantly lets you escape the everyday. Satisfaction was on a completely different level from any open-air bath I’ve visited before—helped, perhaps, by having it all to myself on a weekday. The meals were delicious, made with local ingredients and naturally seasoned—another highlight. The staff provided pleasant service, making genuine eye contact and attentive conversation. I’d love to visit again.

This was our second stay with children. Last time, we stayed after visiting Disney. Located inside Kasai Rinkai Park, it’s perfect for letting kids play. This Plan included breakfast, and the food was excellent—no surprise given it’s part of the Okura group. Dinner wasn’t included in the Plan, but we used the restaurant and it was delicious as well. The large public bath was clean and spacious. There aren’t many Hotels in Tokyo with such a large bath, so it was very relaxing. The staff were very kind and helpful, especially to our child. They also stored our luggage on both check-in and check-out days, and we could rest in the lobby and reorganize our bags, which was a big help while spending time in the park with our child. Thank you very much.

This was my first time staying here. The Room was simple, but I was truly impressed by how delicious each dish was. I would love to stay again.

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

This was my first stay, and I stayed in a wonderful Room renovated from a warehouse, where I could enjoy a Scandinavian atmosphere. Breakfast was also very stylish—cheese, bread, soup, and fruit—and I really enjoyed it. During my stay, the Hakodate fireworks festival happened to be on, so I was able to enjoy both the night sky and the night view of Hakodate. Over two days, I also went golfing during the daytime; it’s about 30–40 minutes from the Hotel, so I felt it’s perfect for a sightseeing + golf trip as well. All of the Hotel staff were very kind and attentive, and I truly appreciate all the explanations and advice they provided. I would definitely like to stay again.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

Spotlessly clean. The service was excellent, and we truly appreciated it. Thank you very much for upgrading us to a larger Room. We were able to relax and rest well!

I sincerely apologize for my late thank-you. This was our second stay. The front desk location had changed since last time, so I was a little confused at first. After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted. As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time. Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well. We also enjoyed visiting nearby Japanese sweets shops—it was great fun. We were deeply moved by how beautifully you filled in our travel memory book too. Done—we will definitely be back again. Thank you very much for taking such great care of us.

Thank you for the delicious meals, the well-maintained facilities, and the true free-flowing Onsen from the source, which allowed us to relax both body and mind at a leisurely pace. We would love to stay again in a different season.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

This time, our large family of eight stayed to celebrate my husband’s 60th birthday. Our Room was upgraded, the meals were delicious, and the staff were incredibly friendly—we truly enjoyed our one-night stay. Finally, the view from the Room was amazing.